FAQ about Leonardo Hotel Southampton

Yes, complimentary Wi-Fi is provided throughout the property for a convenient stay.

Check-in starts at 3:00 PM, and check-out is by 12:00 PM. The front desk can assist with special requests.

Yes, the reception is staffed around the clock to assist guests at any time.

No, on-site parking is unavailable; the team can recommend nearby public car parks.

Yes, families are welcome, and child-friendly amenities can be arranged on request.

Yes, accessible rooms and facilities are available, ensuring comfort for guests requiring mobility assistance.

Yes, accessible rooms and facilities are available, ensuring comfort for guests requiring mobility assistance.

Yes, dedicated meeting rooms and event spaces are available, with support services provided.

Yes, dedicated meeting rooms and event spaces are available, with support services provided.

A range of rooms is offered, including double, twin, family, and executive options to suit different needs.

Yes, every guest room is equipped with individual air-conditioning for year-round comfort.

Yes, complimentary tea and coffee-making facilities are provided in each room.

Currently, only EKB category rooms include a mini-fridge for keeping refreshments chilled.

Yes, 24-hour room service is available, offering dishes and drinks around the clock.

Yes, housekeeping can provide hypoallergenic bedding and extra pillows upon request.

Yes, each room is equipped with ironing facilities for guest convenience.

Yes, laundry and dry-cleaning services can be arranged through the front desk.

Currently, selected rooms feature built-in USB charging sockets; please request when booking.

Yes, buffet breakfast is served; Monday–Friday 07:00–10:00, weekends and Bank Holidays 07:00–11:00.

Yes, there is an on-site bar open to both guests and non-residents, subject to capacity.

Yes, vegetarian and vegan items are included in the breakfast selection.

Yes, gluten-free options are available upon request, with advance notice recommended.

Yes, children may enter the bar if accompanied and supervised by an adult.

No, afternoon tea is not currently offered anywhere within the property.

Yes, lunch and dinner are served daily with a variety of dishes on the menu.

Yes, the kitchen can accommodate various dietary needs if informed in advance.

Yes, an express service is available to streamline arrival and departure.

Guests must be at least 18 years old to register and occupy a room.

Yes, a deposit or credit-card pre-authorisation is taken on arrival to cover incidentals.

No, pets are not permitted; only certified assistance animals may stay onsite.

Yes, all areas are smoke-free in compliance with local regulations.

Cancellation terms depend on the chosen rate; please review conditions during booking.

Yes, complimentary luggage storage is offered so guests can explore without their bags.

Yes, early check-in or late check-out can be arranged, subject to availability and fees.

Yes, group bookings are governed by special terms; contact reservations for details before confirming.

It is approximately a 15-minute walk, or a short taxi ride, to Southampton Central.

No, there is no dedicated airport shuttle; however, staff can assist with transport arrangements.

Yes, the cruise terminals are a short drive away and easily accessible by taxi.

WestQuay Shopping Centre is about a 15-minute walk or quick taxi ride away.

Yes, taxis and hire vehicles are readily available, and staff can offer assistance.

Yes, the Mayflower Theatre can be reached on foot in roughly 10–15 minutes.

Yes, direct trains run from Southampton Central to the airport; alternatively, taxis provide reliable transport.

Yes, extended parking may be arranged for cruise travelers, subject to availability.

Yes, the reception team can suggest reputable tour providers and local highlights.

No, the property does not feature an on-site fitness centre or gym facilities.

No, there is no spa or treatment facility available within the hotel.

There is no swimming pool on-site, so aquatic facilities are unavailable to guests.

No, scheduled live music or evening entertainment is not generally provided, though occasional events occur.

No, on-site fitness classes are not offered, but staff can recommend nearby facilities.

No, the hotel lacks a rooftop terrace, but some rooms offer pleasant city views.

Yes, the front desk can advise on reputable guided tours and excursions.

No, there is no play area, yet staff are happy to suggest nearby family activities.

No, attraction tickets are not sold on-site, but staff can assist with arrangements.