Leonardo Royal Hotel Mallorca Palmanova Bay

Fab hotel even though our room was a bit small for 3 people and not very private with people walking past the balcony all the time. Other than that great.

I stayed at this hotel with my family and toddler. The views were beautiful and we loved the chilled friendly atmosphere of the hotel. I enjoyed the food although as its buffet style the food can be a little cold at times. It is in a perfect location close to supermarket and beach. The only real downsides were the room wasn’t child (toddler) friendly . My son escaped a couple of times as the door was incredibly easy to unlock and we had to remove the balcony furniture to stop our toddler from potentially falling off it. The rooms aren't cleaned during your stay and there is no brush or mop to clean floor which would have been helpful. The beds are made daily and bins emptied but thats it. When walking around on a sandy floors it would have been nice to have the option to clean your floor.Beds are also quite uncomfortable and i slept poorly overall. Staff were very friendly and helpful so we would potentially go back if there were small improvements made.

This was already our third visit to Mallorca, and this time we stayed for 10 days. Overall, we managed to rest well and enjoyed our holiday. A special thank you to the breakfast staff for their warm smiles and kind attitude every morning – it really made a difference to our start of the day. The room, however, could use some improvements. It was not recently renovated, and the curtains were stained – which was a pity, as we had a beautiful sea view and liked to keep them open. As a family, we would have preferred a proper double bed instead of two singles pushed together; it would have been nice if the option had at least been offered. Another detail was the smoking policy. We only use e-cigarettes, but it was not allowed even on the balcony, which we specifically booked to enjoy the view. Regarding entertainment, we were surprised that there was a DJ only on Tuesdays, with no other evening activities organized during our 10-day stay. Also, parking was a bit of an issue, as there were no spaces available at the property, which made things less convenient. These are small points of feedback rather than complaints. We are not planning to share this publicly, but to be honest, we would also hesitate to recommend the hotel to our friends as it is now. Still, we appreciated the service and atmosphere, and in the future, when visiting other cities, we will definitely consider staying at Leonardo Hotels again.