Guest reviews for Leonardo Royal Hotel Mallorca Palmanova Bay

Tahnk you, our expectations were exceeded! See you next time!

The hotel I stayed in had more stairs and hills to access - I wouldnt use this one again. The main Leonardo hotel where I had stayed previously - is the only one I would consider booking again.

Good experience overall, only issue we had was that our room was not cleaned after 2 days. I kept the sign on door but only towels were replaced and bin emptied. When I asked the guy at the reception, he said that sometimes the domestic staff can't read english, (the sign on the door saying "please clean my room" reason why they didnt clean.

So friendly and helpful.

Very nice hotel and lovely staff. Beautiful views of palmanova bay. Kids loved the mini disco every night with Celia.

Leri & Vicki were really helpful and kind. They helped us solve our problem with our lost belongings which we left on a boat trip. They saw how anxious we were and tried to calm us down as much as they could. Big thank you for them ❤️

Clean throughout the hotel, staff all lovely and friendly.

Nice hotel , clean & lovely views

Lovely hotel great staff very friendly will be back

Anna and Celia are doing a FANTASTIC and lovely job with the children - my biggest recommandation !!!!

This was my second stay at this lovely hotel. The view from our room, and from the roof terrace, is spectacular. The beach is very close by, as are shops and restaurants. We found the staff to be particularly friendly and helpful, which we really appreciate as it colours the whole experience to such a big extent. The reception staff helped us extend our stay by an extra night. There is a big variety of food in the restaurant and the staff are really on-the-ball with clearing tables etc. Whole place is spotlessly clean and well cared for. There is a bit of a hill to walk up to the hotel, which sadly means I can't bring my mum there, but that is the only down-side I experienced.

When you walk into reception and see the through view all the way to the water you know you are going to have a fantastic stay. The fresh scent in the reception area just added to the ambience. Although we arrived early before our room was ready check in was quick and easy thanks to the friendly staff. Our studio room was ideal and the balcony had a stunning view over the water. The only thing that let the room down was the twin beds pushed together instead of the double expected. The room and hotel in generally was extremely clean. Plenty of selection of food for breakfast and although we had half board we only had dinner twice as we were busy exploring the surrounding area but we enjoyed the nights we were there and again the Hotel food was perfectly acceptable. We generally had a nightcap each evening on our return to the hotel and sat on the roof terrace overlooking the sea and soaking in the stunning views morning or night and indeed we were even lucky enough to see dolphins which really made my partners trip by itself. Overall this was one of the most relaxing and enjoyable stays we have had. We would thoroughly recommend to couples , family's and indeed anyone looking for an escape. The trip was so good we didn't want it to finish and will happily return. Thank you.

Fab hotel even though our room was a bit small for 3 people and not very private with people walking past the balcony all the time. Other than that great.

I stayed at this hotel with my family and toddler. The views were beautiful and we loved the chilled friendly atmosphere of the hotel. I enjoyed the food although as its buffet style the food can be a little cold at times. It is in a perfect location close to supermarket and beach. The only real downsides were the room wasn’t child (toddler) friendly . My son escaped a couple of times as the door was incredibly easy to unlock and we had to remove the balcony furniture to stop our toddler from potentially falling off it. The rooms aren't cleaned during your stay and there is no brush or mop to clean floor which would have been helpful. The beds are made daily and bins emptied but thats it. When walking around on a sandy floors it would have been nice to have the option to clean your floor.Beds are also quite uncomfortable and i slept poorly overall. Staff were very friendly and helpful so we would potentially go back if there were small improvements made.

This was already our third visit to Mallorca, and this time we stayed for 10 days. Overall, we managed to rest well and enjoyed our holiday. A special thank you to the breakfast staff for their warm smiles and kind attitude every morning – it really made a difference to our start of the day. The room, however, could use some improvements. It was not recently renovated, and the curtains were stained – which was a pity, as we had a beautiful sea view and liked to keep them open. As a family, we would have preferred a proper double bed instead of two singles pushed together; it would have been nice if the option had at least been offered. Another detail was the smoking policy. We only use e-cigarettes, but it was not allowed even on the balcony, which we specifically booked to enjoy the view. Regarding entertainment, we were surprised that there was a DJ only on Tuesdays, with no other evening activities organized during our 10-day stay. Also, parking was a bit of an issue, as there were no spaces available at the property, which made things less convenient. These are small points of feedback rather than complaints. We are not planning to share this publicly, but to be honest, we would also hesitate to recommend the hotel to our friends as it is now. Still, we appreciated the service and atmosphere, and in the future, when visiting other cities, we will definitely consider staying at Leonardo Hotels again.

The hotel is the lower end of the 3 Leonardo hotels all next to each other. But the price reflects that. The food wasn’t amazing but plenty of options The location is very good. 5 mins to Magaluf and 5 mins to the palmanova beach. Quality restaurants along the beaches

Great hotel, great staff, haven’t stayed here for 9 years, as I hadn’t been to Mallorca. Used to stay regularly. The view is just as beautiful, nice to see some of the staff still there from 10 years previously, won’t be 9 years until my next visit

A lovely hotel very clean and friendly. The only downside for us was the walk up from the Beach and shops found it very tiring going up a very Steep hill.

Had a really lovely stay the only thing that upset us was the limited choice of evening meals also the room we had we heard the staff in the room across from us think it's were there equipment is near the lift it was, I just think they need to be aware there's people in there rooms and they can disturb people. And also there were people coming in and out late or early hours of the morning who need to be aware they can disturb people

As above

Perfect view no complaints or concerns great holiday would return

Anna and Mauro were both exceptional, Anna especially from the kids club, so kind and caring and brilliant at her job really looked after all the children and would be the reason for us to recommend to a lot of our family friends and for our return next year. Mauro made us feel at ease trying out different sports and was so friendly. Both massive assets to the hotel. We had a big range of needs with grand parents , couples and family travelling as one group and everyone commented on how group both these staff members were, my parents also frequently visited the lobby bar at night and commented on how lovely the bar man was ( I didn’t catch his name)

We couldn’t be happier with our stay at Leonardo. It was a beautiful location, near to everything we wanted to do and see. The breakfast was delicious and there are so many options for anyone and everyone. The snack bar was fabulous as well. This hotel is walking distance away from so many shops, restaurants, beaches and more! I cannot recommend staying here more! We are so happy with our decision to stay at Leonardo and will be back! Thank Leonardo for making my birthday trip special 🙂

This was a great hotel. Travelling as 2 couples. Arrived around midday. Onw room was available but the other wasn't. This was actually a nice surprise as we were expecting to check in till 3pm so at least our friends had somewhere to store their cases and change. Hotel was really lovely and our view from level 7 over the bay was phenomenal. Only problem we had with the room was everything seemed quite wonky. All the cupboards wouldn't open fully as they seemed not to be straight. But that was minor as we managed to use them. Staff in general were friendly although one or 2 seemed quite abrupt however that may have been more of a language barrier. Only other issue was that myself and my husband and also the other couple we were travelling with ended up having neighbours who were clearly there to party in Magaluf and were so noisy at the beginning and end of the evenings. Singing and shouting. This isn't the hotels fault, however they ought to keep more of an ear out for these people as most patrons were probably there for a peaceful holiday as it's a more upmarket hotel, not a party scene. All in all though the hotel and staff were amazing and we had a fabulous time. We would definitely stay again. Thank You Leonardo Royal

Hotel was lovely. Friendly, all newly refurbished. They were always cleaning. Good location - the beach is a short walk and there is a little shop next door. Half board option was quite good as you get breakfast and dinner with drinks so we just brought snacks in between when out and about. Kids loved the swimming pool and they had some free activities which they enjoyed eg. Rifle shooting, kayaking. Would recommend.

Amazing Hotel

Great hotel, food and facilities

Me and my 6 yr old came here last week. Arrived early and room wasnt ready so had a look around. Lovely hotel, clean, luggage store. When we did check into our room I'd say we had one of the best balcony views in the hotel. Large (twin beds, made into doulbe) small kitchen, bathroom with good shower. And THE BEST VIEW. The pool was too cold for me but enjoyed sitting on the loungers watching the boats on the bay. Kids loved the pool. Good snacks and drinks selection from pool bar. Good breakfast choices at buffet.

Fabulous complex. Lovely staff from cleaning to management. Comfortable and relaxed atmosphere. Breathtaking views.

Really welcoming staff, from front of house, to housekeeping, really helpful and friendly… nothing was too much hassle…the breakfast selection is excellent, and the catering staff are professional and efficient.. the rooms were spotless, the bedding was lovely quality, the beds comfortable and smelled just washed … the facilities are amazing, with stunning terraces, with amazing views over the bay and its crystal clear waters, the selection of bars and places to eat a full meal, or grab snacks… the activities for the kids, from little ones to older teens all included in your stay is second to none.. I would definitely recommend this hotel to anyone… and will be returning in the coming months

We loved our stay. The staff were friendly and helpful. The location was great for families like us with little kids. The food selection was relatively small especially for vegetarians, however, the selection was tasty and fresh. There was plenty to do for us both at and around the hotel. The hotel was bright and fresh looking. The reception staff were very helpful and welcoming. We would highly recommend this hotel and would love to go back ourselves in the future.

Perfect holiday experience. The hotel is clean a. tidy with very friendly staff. There were plenty of sun beds on the terrace a. the pool areas were kept very clean. Our room was clean, functional with modern decor a. the beds a. seating area were really comfortable. You have to pay 5€ for the safe, but this is returned on check out. There is a TV a. we were self catering so had a fridge a. wash up facilities. The bathroom was also very modern with deluge shower a. again very clean as the apartment was cleaned daily. We paid for a breakfast package a. there is plenty of hot a. cold food to choose from fresh fruits, to chef made omelettes with juices a. tea / coffee too. The hotel is on a bit of a hill, but is within easy walking distance of both Palma Nova a. Magaluf, so plenty of daytime activity a. nighttime entertainment. Had a great time!!

Very nice hotel and location was good too. Not too far to walk into Palma Nova and Magaluf was a couple of minutes walk around the corner. We had a lovely view from outside the room and when at the pool view was even better. Rooms were modern and clean as was the rest of the hotel. I would definitely recommend this hotel and definitely worth a stay here. Staff friendly and accommodating too. Overall a great place to stay.

Lovely location and view. Hotel staff very good and great room which was cleaned daily. Excellent overall rating and would be happy to return and recommend. Only slight issue was the TV service/reception , limited British channels which were too pixilated to watch .

Been to this hotel absolutely amazing, clean helpful staff would highly recommend

On the whole great stay. Could do with better facilities on departure day. No hairdryer in shower room. Sun beds would be better with some form of soft mattress. Danni the entertainment rep very friendly and hospitable. We will be back!