FAQ about Leonardo Hotel Salzburg City Center

Yes. At Leonardo Hotel Salzburg City Center, complimentary high-speed Wi-Fi is available in all guestrooms and public areas.

Yes, the front desk operates 24 hours daily for arrivals and assistance.

Check-in at Leonardo Hotel Salzburg City Center begins at 3:00 pm, and check-out is required by 12:00 noon.

The hotel offers 86 contemporary guestrooms and suites across several categories.

Yes, it is designated as a completely non-smoking property, including all rooms.

Yes, lifts, public spaces and specially adapted guestrooms accommodate guests with reduced mobility.

Yes, multilingual staff members are available at reception to assist international travellers.

Yes, centrally controlled air-conditioning is installed throughout guestrooms and public spaces.

Yes, Leonardo Hotel Salzburg City Center provides secure underground parking; however, it currently lacks electric-vehicle charging points.

Yes, guests can earn and redeem points through the Leonardo AdvantageCLUB programme.

Standard Rooms, Superior Rooms and Junior Suites are all available for reservation.

Yes, every accommodation provides a refrigerator-style minibar for refreshments.

Yes, every guestroom includes a coffee machine; Superior Rooms and Junior Suites additionally provide kettles.

No, Junior Suites do not include kitchenettes; they offer standard bedroom amenities only.

Yes, Leonardo Hotel Salzburg City Center offers spacious Superior Triple and Quadruple family rooms that welcome guests travelling with children.

Yes, housekeeping service is provided daily, with frequency adjustable upon guest request.

Yes, a laptop-size electronic safe is installed in every guestroom.

Yes, outsourced laundry and same-day dry-cleaning are available for an additional fee.

Yes, baby cribs are available on request and provided free of charge.

Yes, Leonardo Hotel Salzburg City Center serves an extensive international buffet breakfast every morning in the restaurant.

Breakfast is served Monday to Friday from 7:00 am until 10:00 am.

On Saturdays, Sundays and bank holidays breakfast runs from 7:00 am to 10:30 am.

Yes, the buffet clearly labels several gluten-free and lactose-free items.

Yes, the lobby bar is open daily, serving a modest selection of hot and cold drinks.

Yes, vegetarian dishes are always available and vegan items can be arranged on request.

Currently, walk-in visitors are welcome to enjoy the lobby bar subject to space.

The daily buffet is priced at €16 per person.

No, the hotel does not currently provide in-room dining service.

The minimum legal age to check in is 18 years.

Yes, pets are accepted on request for a one-time fee of €20 per stay.

Yes, children are welcome; ages 0–12 stay free when sharing existing bedding, 13 and over count as adults.

Yes, Leonardo Hotel Salzburg City Center offers complimentary luggage storage both before arrival and after departure.

Cancellation and pre-payment terms vary by selected rate plan, from fully flexible to non-refundable options.

Yes, early arrival or later departure can be arranged subject to availability and an additional fee.

Yes, group reservations of six rooms or more are subject to special terms and possible deposits.

Visa, Mastercard, American Express, Diners Club, JCB, Maestro and EC-Card are all accepted.

Yes, a valid photo ID and credit card are required at check-in for security.

The scenic pedestrian route through the Mönchsberg tunnel takes about ten minutes to reach Salzburg’s historic Old Town from Leonardo Hotel Salzburg City Center.

The public O-Bus line 10 from Salzburg Airport stops at Reichenhaller Straße directly outside the hotel entrance.

Mozart’s Birthplace lies approximately 750 metres from the hotel entrance.

Hohensalzburg Fortress, Salzburg Museum, Salzburg Cathedral and Mirabell Palace are all reachable on foot within fifteen minutes.

Yes, the reception team at Leonardo Hotel Salzburg City Center will gladly book taxis or private car transfers on request.

Yes, trailheads onto Mönchsberg and up to the fortress start just behind the property.

The Obus ride to Salzburg Hauptbahnhof takes roughly ten to fifteen minutes, depending on traffic.

Yes, underground parking accommodates vehicles up to 2 metres high; taller vehicles cannot enter.

Yes, guests of Leonardo Hotel Salzburg City Center may unwind on the furnished outdoor terrace adjacent to the lobby.

Yes, marked jogging and hiking paths on the Mönchsberg hillside are a few minutes’ walk away.

Although the hotel does not have a dedicated concierge, the reception team can arrange Panorama Tours and provide general sightseeing assistance.

Yes, Salzburg Card passes can be purchased at reception and must be paid in cash.

No scheduled evening entertainment is offered in the bar at this time.

Yes, the lobby offers seating appropriate for reading, yet it is unsuitable for meetings.

Yes, umbrellas are available at reception for guests, subject to availability.

Yes, complimentary city maps are available; self-guided itineraries can be recommended by staff.