FAQ about Leonardo Hotel Middlesbrough

Yes, the property provides complimentary Wi-Fi in all areas, ensuring guests can stay connected.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. The team accommodates early arrivals or late departures if schedules allow.

Yes, reception operates around the clock, offering continuous assistance to all guests.

Yes, reception operates around the clock, offering continuous assistance to all guests.

Yes, families are warmly welcomed, and the property offers family rooms and kid-friendly amenities.

Yes, the property features accessible guest rooms and public areas designed to meet various mobility needs.

Yes, some team members speak multiple languages, and the property strives to accommodate guests from various regions.

Yes, dedicated meeting spaces are available, complete with essential audiovisual equipment for business gatherings.

The property offers standard double, twin, and executive rooms, each designed to suit diverse travel needs.

Yes, all rooms come equipped with tea and coffee-making facilities for guests’ convenience.

Currently, the property does not provide in-room minibars as standard, though a small fridge may be available on request.

Yes, hypoallergenic bedding is available upon request to ensure a comfortable stay for sensitive guests.

Yes, each room is supplied with an iron and ironing board for added convenience.

Currently, room service is provided throughout the day, but late-night availability may be limited.

Yes, laundry and dry-cleaning services are offered, with turnaround times depending on the request.

Yes, each room has individually controlled climate settings for year-round comfort.

Currently, some rooms may include USB charging points, and adapters can be requested at reception.

Yes, a buffet breakfast is served daily. Weekday hours typically run from 6:30 AM to 10:00 AM, with slightly later times on weekends.

Yes, an assortment of vegetarian and vegan dishes is offered to suit various dietary preferences.

Yes, the bar is open to both residents and non-residents seeking a relaxed place for drinks.

Yes, gluten-free options are available, and the kitchen team can accommodate special dietary requests where possible.

Currently, afternoon tea is not a standard offering, but special arrangements may be possible with advance notice.

Yes, a limited late-night menu is typically available via room service.

Currently, children may be permitted if supervised by an adult, subject to local licensing regulations.

Yes, lunch and dinner services are provided, featuring diverse menu options for different tastes.

Yes, there are children’s menu options and portion sizes designed with younger diners in mind.

The minimum check-in age is typically 18, and photo identification may be required on arrival.

Currently, only service animals are accepted, and no other pets are allowed.

No, smoking is not permitted indoors, though a designated smoking area may be provided outside.

Yes, free cancellation is generally available until a specified deadline, though conditions may vary by rate.

Yes, guests can take advantage of express procedures to streamline arrivals and departures.

Yes, a credit card pre-authorisation or cash deposit is usually required to cover incidental charges.

Yes, secure storage is offered so guests can store luggage before check-in or after check-out.

Yes, group reservations may include different terms, such as minimum numbers or deposit policies.

Yes, both early check-in and late check-out can be arranged, subject to availability and possible fees.

The property is centrally located, placing the town center and major attractions within a short walk or quick drive.

Middlesbrough Railway Station is the closest, located around a 10-minute walk from the property.

Currently, there is no dedicated airport shuttle. Guests typically use taxis or other local transport options.

The property is approximately 12 miles from Teesside International Airport, around a 20-minute drive by car.

Yes, Riverside Stadium is roughly a 15- to 20-minute walk away, making it easily accessible for match days.

Yes, taxis are readily accessible, and car-hire providers can be arranged through local companies on request.

Yes, staff can provide local recommendations and assist in coordinating guided tours through partner operators.

Yes, the university is within walking distance, making it convenient for academic visits.

Yes, ample public transport and taxi services are available, ensuring quick travel to nearby regions.

Yes, there is an indoor pool, and children can use it under close adult supervision.

Yes, sauna and leisure facilities are on-site, and various spa treatments may be booked.

Yes, a fully-equipped gym is available, though fitness classes may require prior booking.

Currently, the property does not regularly host evening entertainment or live music.

No, there is no rooftop terrace, but some rooms may feature pleasant views of the surrounding area.

No, the property does not directly organize tours, but staff can recommend local tour operators.

Yes, the leisure facilities include a steam room, offering guests a place to relax.

Currently, no organized entertainment is offered, though the leisure club and dining options suit families.

Currently, private spa treatments are not available on-site, but staff can suggest nearby wellness providers.