FAQ about Leonardo Boutique Jerusalem

Yes, complimentary high-speed Wi-Fi is available throughout Leonardo Boutique Jerusalem, including every guest room.

Yes, the Front Desk is staffed 24 hours a day, ensuring assistance at any time.

Currently, Leonardo Boutique Jerusalem offers 74 elegantly appointed rooms and suites across several luxury categories.

The team speaks Hebrew, English, and Arabic, and can arrange assistance in additional languages upon request.

Yes, the entire property—including guestrooms, public areas, and corridors—is fully accessible to guests with disabilities.

Yes, the hotel features a conference hall equipped with state-of-the-art audiovisual technology, suitable for both corporate meetings and private events.

Yes, the hotel features a conference hall equipped with state-of-the-art audiovisual technology, suitable for both corporate meetings and private events.

Yes, the hotel features a conference hall equipped with state-of-the-art audiovisual technology, suitable for both corporate meetings and private events.

The hotel features six accommodation categories: Comfort Room, Executive Room, Executive Garden Room with Jacuzzi, Studio, Suite, and Accessible Room.

Yes, every guestroom is equipped with a Nespresso machine, and capsules are replenished daily.

Most guestrooms include a private balcony; however, given the hotel’s central location, panoramic views are limited.

Yes, the Executive Garden Room offers an expansive private patio with an intimate outdoor Jacuzzi reserved exclusively for guests in this category.

Yes, beds are dressed in sumptuous Egyptian-cotton linens, and hypoallergenic pillows are available upon request.

Yes, room service provides a selection of soft and alcoholic beverages from 06:30 to 23:00.

Yes, baby cots are available at no additional charge when reserved in advance and subject to availability.

Yes, each guestroom includes an HD Smart TV with satellite channels and streaming capability.

A varied kosher breakfast is served daily from 07:00 to 10:30, and until 11:00 on Saturdays.

Yes, on Friday evenings the hotel hosts a festive kosher Shabbat dinner featuring traditional dishes and Israeli wines.

Yes, an elegant wine cabinet showcases a curated selection of Israeli and international wines for guests.

Yes, the lobby features a self-service refreshment corner available 24/7 with complimentary coffee, tea, and pastries.

No, the hotel does not have a dedicated bar; however, a complimentary 24-hour coffee station is available in the lobby.

Breakfast is included in most accommodation packages; for Room-Only bookings, it can be added for an additional charge at the hotel.

Yes, the lobby café serves specialty coffee, sandwiches, and light snacks throughout the day in a relaxed setting.

Weekday check-in at Leonardo Boutique Jerusalem begins at 15:00, and check-out is by 11:00.

On Sabbaths and holidays, check-in begins at 18:00, while check-out is graciously extended until 16:00, in harmony with the end of Shabbat.

Yes, guests may request early check-in or late check-out, subject to availability and a supplementary fee advised at the time of booking.

The Flexible Rate permits complimentary cancellation up to 48 hours prior to arrival; thereafter the first night’s room charge will be applied.

No cash deposit is required; a credit card pre-authorization is taken at check-in for guarantee purposes.

Regrettably, pets are not allowed; however, certified service dogs are welcomed in accordance with accessibility regulations.

Yes, the hotel provides complimentary luggage storage both before check-in and after departure for a reasonable period.

The walk from Leonardo Boutique Jerusalem to the Western Wall is approximately 20–25 minutes (about 1.8 km).

Approximately 1.4 km—about a 15-minute walk—separates the market from the hotel.

Safra Square station is the nearest light-rail stop, just a 4-minute walk from the hotel.

The journey from Ben Gurion Airport typically takes 50–60 minutes by private car or taxi.

Yes, an EV charging point is located in the hotel car park; a fee applies and advance reservation is required.

Yes, the pedestrian Ben-Yehuda Street is just a 3-minute stroll from Leonardo Boutique Jerusalem.

Yes, Mamilla Avenue is roughly 900 m away—an enjoyable 10-minute walk.

Valet parking is not offered; on-site parking is self-parking only.

No. Jaffa Gate is about 1.1 km from the hotel, slightly more than one kilometre.

Yes, the spa at Leonardo Boutique Jerusalem offers professional massages and beauty treatments in a serene ambiance.

Currently, Swedish massage, aromatherapy massage, and reflexology are available with advance reservation.

Yes, the heated outdoor Jacuzzi operates year-round, weather permitting.

Yes, the fitness room is equipped with treadmills, exercise bikes, and key cardio equipment for guests.

No. For health and safety reasons, guests aged 16 and under are not permitted to use the gym.

Yes, the concierge at Leonardo Boutique Jerusalem can arrange guided tours to major Jerusalem attractions and the surrounding region.

Yes, romantic spa packages for couples are available, featuring a duo massage, champagne, and indulgent treats.

Yes, the rooftop features a spacious sun terrace with sun-loungers and comfortable seating.

Yes, an intimate library stocked with books and cozy seating is available throughout most of the day; access is via your room key.