FAQ about Leonardo Hotel Inverness

Yes, free Wi-Fi is offered throughout the property. This amenity allows all guests to stay connected in rooms and public areas.

Check-in is from 3:00 pm, while check-out is generally by 11:00 am. Staff can accommodate special requests when possible.

Yes, the property is family-friendly, providing family rooms and amenities. Highchairs, kids’ menu options, and baby cots are also available upon request.

Yes, the front desk is open around the clock, ensuring support for guests arriving late or departing early.

Yes, accessible rooms and facilities are available, including ramps and elevators to accommodate guests with mobility needs.

Yes, the property employs multilingual staff members. Assistance in various languages is offered for international guests.

Yes, on-site parking is available, and a fee may apply. Guests are encouraged to check availability in advance.

Yes, meeting spaces and conference facilities are provided. Staff can arrange equipment and catering upon request.

Rooms include standard doubles, twins, and family accommodations. Each room is designed with comfort and convenience in mind.

Yes, each room includes a kettle and complimentary tea and coffee supplies, replenished daily.

Yes, some rooms have small fridges; guests can inquire at booking for confirmation.

Yes, 24-hour room service is provided to ensure meals and snacks are available at any time.

Yes, each room is equipped with an iron and ironing board for guest convenience.

Yes, hypoallergenic bedding is available on request to accommodate allergies and sensitivities.

Yes, most rooms include USB charging sockets, though adapters may be provided by the front desk if needed.

Yes, complimentary toiletries are refreshed each day to maintain a comfortable stay.

Yes, laundry and dry-cleaning services are available. Turnaround times vary based on the service selected.

Yes, a buffet breakfast is offered daily. Service typically runs from 7:00 am to 10:00 am on weekdays and may extend slightly on weekends.

Yes, vegetarian and vegan choices are available upon request. The kitchen strives to accommodate various dietary preferences.

Yes, non-residents are welcome at the bar, subject to local regulations and the property’s policies.

Yes, gluten-free menu options can be arranged. Guests are encouraged to notify staff of specific dietary requirements.

Yes, the restaurant often features Scottish-inspired dishes. Guests can sample local specialties alongside international fare.

Yes, a dedicated children’s menu and highchairs are available. The dining team strives to make mealtimes family-friendly.

Yes, afternoon tea is available; pre-booking through the Meetings & Events Team is required.

Yes, the restaurant serves lunch and dinner daily. Guests can enjoy a variety of dishes throughout the day.

No, only assistance animals are allowed; guests may enquire about arrangements when booking.

Smoking is prohibited indoors. Designated outdoor areas are provided for guests who wish to smoke.

Yes, certain rates offer free cancellation. Guests should review the terms and conditions of their chosen booking.

Yes, early check-in or late check-out can be arranged depending on availability, and extra charges may apply.

Guests must typically be at least 18 years old to check in. Valid identification may be requested upon arrival.

Yes, express check-in and check-out options are available for a faster and more convenient experience.

Yes, luggage storage is offered, allowing guests to safely store belongings before check-in or after departure.

A pre-authorisation on a credit card or deposit may be required at check-in for incidental charges, released upon final settlement.

Yes, special terms may apply to group reservations. The reservations team provides tailored details upon inquiry.

The property is about nine miles from the airport. There is no dedicated shuttle, but staff can assist with taxi or private transfers.

Loch Ness is approximately a 20-minute drive away, pending traffic. Guests can also join organized tours to visit the area.

Yes, bus stops and the local train station are within walking distance, offering convenient routes around Inverness and beyond.

Yes, staff are happy to help book taxis or coordinate car-hire. Guests can inquire at the front desk.

Yes, the property is near the city center, offering easy access to shops, restaurants, and attractions.

Yes, Culloden Battlefield is a short drive away, and the front desk can offer guidance or arrange tours.

Yes, Inverness train station and local bus stops are nearby, providing travel links across the Scottish Highlands.

No dedicated car-rental desk is on-site; reception can gladly arrange external hire services.

Yes, parking is generally secure, and larger vehicles can be accommodated subject to space availability.

Yes, there is an indoor pool, and children are welcome under adult supervision.

Yes, massages and spa treatments can be booked subject to availability and additional charges.

Yes, fitness classes and personal training are offered, subject to availability and extra fees.

Yes, sauna and steam room facilities are offered as part of the leisure amenities.

No, a rooftop terrace is not part of the facilities. Guests can enjoy other shared areas for relaxation.

No scheduled live entertainment; the bar offers ambient background music and television for relaxation.

Yes, an indoor pool and family-friendly dining options are provided. Staff can also suggest local family-oriented attractions.

Yes, staff can assist with booking Highland adventure tours through local operators, providing information and recommendations.