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30 Jul-30 Jul
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1 Room, 2 Guests
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NYX Hotel Hamburg - Down to earthNYX Hotel Hamburg - Down to earth

Guest reviews for NYX Hotel Hamburg

92
Excellent
Verified reviews provided by 

Review highlights

All 100%
Couple 67%
Family 17%
Business 11%
Solo 5%
Vibe
Awesome vibe.
Awesome vibe.
Sustainability
Excellent sustainability efforts
Excellent sustainability efforts
Breakfast
Excellent breakfast.
Excellent breakfast.
Service
World class service.
World class service.
Cleanliness
Generally very clean.
Generally very clean.
Amenities
Amenities are good.
Amenities are good.
Room
Rooms are great.
Rooms are great.
Location
Location is great.
Location is great.
WiFi
Very good internet connection.
Very good internet connection.
Bar
Good bar.
Good bar.
Adriana
Perfect hotel stay also for families"
Adriana
I enjoyed very much the room with a good a.c. beds, shower, tv enough toilet paper and the most amazing breakfast with so many delicious things to choose from. It was also very nice to be able to play table football, basket and the old game machine for free. The hotel surrounding is not interesting.. No restaurants nearby but the train station or taxi is a way to get around.
90
07/23/2025
Glen
Excellent centrally located hotel with a great vibe and close to transport options"
Glen
Funky modern design and facilities. Great staff. Cool bar and restaurant. 2-3 minute walk to the S-Bahn!
100
07/21/2025
Nicola P.
Bar and reception staff"
Nicola P.
Great hotel, lovely vibe, friendly staff, high quality food and drinks. Would recommend and revisit. Special mention to Kiki , Florian and Anna. They are a credit to the hotel. Made my stay enjoyable . Friendly and engaging .
100
06/28/2025
Maikel
Funky, modern with a luxurious feeling. Highly recommended breakfast!"
Maikel
Very good value for money hotel with luxurious feel throughout. Usually not into having hotel breakfast but due to time constraints we chose to have it at the hotel and it absolutely did not disappoint: great selection of foods, very fresh, tidy and tasty. The rooms were spacious with good amenities. Would stay here again when coming back to Hamburg!
100
06/18/2025
Ryan
Great hotel"
Ryan
Great location. Quiet at night which really helped with sleep. Staff seemed very friendly and the hotel was clean and tidy. :)
100
06/15/2025
Ersan
NYX is top"
Ersan
With stepping into the lobby and reception you understand that this is a special hotel. Everything has been designed and was unique. The staff is friendly and always smiling. The breakfast buffet has a good variety and quality. Don’t miss the omlet stand at the entrance and at sunny days have your meal outside by the canal.
100
05/07/2025
Geraldine
Fabulous hotel"
Geraldine
Really fantastic hotel. Great value for money. Room was comfortable and spotlessly clean. Staff were always very helpful. Little food items in reception were a lovely little treat. Would definitely recommend staying here.
100
04/18/2025
Peter S.
Amazing modern and fun hotel"
Peter S.
First I was a bit worried about the location of the hotel, seemed a bit far from everything. But it was no problem, one stop from the Haubtbahnhof with the S-train. At the hotel everything was top notch, the breakfast was incredible, the choices and selection. Next time in Hamburg we're staying again!
100
03/31/2025
Michael L.
Not as good as london and warsaw"
Michael L.
Stayed at a few nyx and this was the worst. Not even a photo booth.
80
02/16/2025
Nancy W.
Super"
Nancy W.
I forgot my phone in the room and the staff was so friendly to check the room and found my phone. They gave it to my collegue who was still in the hotel.
90
01/27/2025
Izabela
Almost perfect"
Izabela
I'm very satisfied with my stay in your hotel. The only thing that needs improvement - and that's the main problem of all the German and Austrian hotels I had stayed in before my visit on your hotel - is a poor variety of vegetables in your breakfast menu. Add at least some fresh bell peppers and I'd be more satisfied. Otherwise the quality of food is very good.
90
01/04/2025
Sazzle
Wonderful hotel just slightly out of the centre of town"
Sazzle
Such a fun hotel, my first stay in an NYX. Great decor, really fun. We booked a suite which had some lovely quirky features including a record player! Very spacious, comfy bed. Some bathroom products provided. Suite had separate lounge area which could convert to a double sofa bed and own TV, plenty of space if used this way. Main bedroom with king size bed which was very comfy. This space also has its own TV and there is a dining area with table for 4 to the side and empty fridge plus separate stocked mini bar. Spaces are not private but well separated from each other. Great breakfast and fun bar area. The only downside to the hotel is it's not quite central, but one stop on the train (station is at the end of the street) and you're at the main station Haptbahnhof
90
12/27/2024
Ryan
Great hotel for a city break"
Ryan
Could not fault the hotel and staff as they were both amazing. In terms of Hamburg I am very well travelled and would say if the Xmas markets wasn’t on there isn’t much to do. It was good to visit but probably would not return, I would definitely look at the chain/brand of hotel again in a different destination.
90
12/19/2024
Thyge R.
Our stay was very good"
Thyge R.
We were not good friends with the common quilt, and were happy to change to two separate quilts. This gave a better sleep.
90
12/17/2024
Laura
Wonderful!"
Laura
I found this hotel during my first trip to Hamburg. The location was perfect for all of my needs, and affordable. I have since been back to the city 3 times and always find this hotel to be my favorite. They not only had my room ready early, they made sure my stay was without issues. I had to book 3 separate reservations, and they made it easy to keep my room. The reception was wonderful and super friendly. The room was comfortable and the bed was perfect to get a good sleep in. It is a quiet location, close to the train into the city center. However, the walk to the Christmas Markets only took 20 minutes. It is super safe and clean in the area too. As an American traveling, usually alone, they make me feel safe too. They will most likely be my hotel of choice when I return in February too. Make sure to try it, it’s worth the stay and I am sure many others will enjoy it.
100
12/15/2024
Kotryna
Great time!"
Kotryna
Thank you, the stay was really comfortable, pleasant. Breakfast is amazing, very big choice. One employee of the evening bar was not very nice, he kept giving us all kinds of comments for several evenings. The room is spacious, the beds are comfortable, but the water from the shower ran straight into the bathroom, and the mini bar was not refilled every day..these are small nuances, but they add up to the overall experience of the visit :)
90
12/09/2024
Carlos
Great option in Hamburg Hafen Area"
Carlos
Frictionless check-in and friendly staff. Breakfast is very good (More than necessary if you ask me). Room and bathroom is very good. The Gym needs pull up bars :)
90
11/20/2024
Maj-britt
We will come again *****"
Maj-britt
Lovely stylish room 💜 very good breakfast ☕️ we got dinner on evening 2 and it was delicious. Not enough parking space is the only little minus.
90
11/08/2024
Michelle S.
Great hotel for a few days in Hamburg"
Michelle S.
Clean, modern hotel one stop from central station. No restaurants or pubs around the hotel, everything is nearer town which is half hour walk or few stops on train.
80
11/03/2024
Rob
Great hotel but lacking in toiletries and in-room tea making"
Rob
This is a great hotel for business. The rooms are super comfortable and imaginatively decorated. They have a cosy yet cool vibe. The bar downstairs is buzzy. I was disappointed that for the price no extra toiletries were provided - you just get squirty low quality soap and shower gel. The reception staff provided me with some body lotion. There is a coffee machine but no way to make tea - unless you know to ask for a kettle. There is no milk. I asked for milk late in the evening and the bar tender was off-hand, not friendly at all.
80
10/31/2024
Hanna
Everything was perfect!"
Hanna
First of all, the hotel is very conveniently situated, close to many of the city's attractions and the S-Bahn station, but at the same time the neighbourhood is quiet. The interior decor is definitely memorable and unique, both in the lobby and in the rooms. Our room was equipped with everything we could need for a pleasant stay, it was also visibly clean and well maintained. The walls were indeed soundproof - we couldn't hear the slightest noise from other rooms. The hotel staff was very friendly and made us feel welcome. I would definitely recommend the NYX!
100
10/15/2024
Charlotte
Ver nice stay"
Charlotte
Overall a very pleasant hotel
90
10/15/2024
Sergey
The hotel is wonderful!!"
Sergey
I liked the hotel very much. Excellent location - close to the metro. Excellent breakfasts. The room was clean. I liked everything. The only drawback is the mattress by the bed is too soft. But that's my personal opinion.
100
09/24/2024
Miroslav S.
Overall good hotel and good experience"
Miroslav S.
The price for a bed with breakfast was a bit higher than expected, but the service quality is good.
90
09/14/2024
Madeleine
100%"
Madeleine
All staf members were extremely nice and helpful Young and eager - Perfect!!! The hotel is on great location. Walking distances from Metro and Train. The hotel has a nice carpark. Would definitely recommend this hotel !
100
09/10/2024
Kohei
Highly recommended for business trip."
Kohei
Hotel has direct access from/to both of airport and Messe, super nice. I can rate 9.5 of 10, and add more vegetable in breakfast, it could 10 of 10.
90
09/09/2024
Joonas
Visually perfect hotel"
Joonas
First the negatives, there's two: - Bigger issue is the location, if you're not big on walking, you cannot get anywhere without the train. Station is only a few hundred meters away and Hamburg has excellent public transportation, so not that big of a thing, had to mention though. No shops or anything that close. - We we're in a suite and the bathroom door was a sliding door with a big (ish) gap. So you know, sitting on a toilet while the missus is hanging around the room was kinda fun! But small things basically. Visually the hotel is stunning, very creative and nice decor. Clean and chic. Food and cocktails we're very good. Service was very polite and the bartender guy was funny and attentive. A bit overpriced "suite", since it pretty much was a "deluxe" room with a sofa. But still, would stay again!
90
09/02/2024
Ann-kathrine E.
Fun and nice hotel"
Ann-kathrine E.
Nice hotel with fun decor Nice rooms, a bit small and unfortunately very noisy from the surrounding rooms. Hotel parking did not have space for all guests and it was difficult to find other parking Very nice breakfast buffet, nice and service minded staff and the hotel seemed very popular as the restaurant was almost full in the mornings.
80
09/02/2024
Jamie P.
Quirky and luxurious"
Jamie P.
We loved the hotel from the moment we arrived there were "wow" moments with the staff being helpful and providing a good service. We loved the quirky décor and the general feel of the hotel with nice little extras such as the free games, water, and sweets. Our room was what was needed and very comfortable.
90
08/18/2024
Siriphong
First experience."
Siriphong
NYX Hamburg hotel made my first visiting Hamburg complete. Thank you so much for all. Kind Regards. Siriphong
100
08/15/2024