FAQ about Leonardo Inn Hotel Hamburg Airport

Yes, at Leonardo Inn Hotel Hamburg Airport, complimentary high-speed Wi-Fi is available in all guestrooms, public areas, and meeting spaces.

Yes, the reception desk at Leonardo Inn Hotel Hamburg Airport is staffed around the clock, allowing check-in assistance at any hour.

Check-in begins at 15:00, and check-out is by 11:00 on the departure day.

Yes, Leonardo Inn Hotel Hamburg Airport offers an on-site outdoor car park; the current charge is about €15 per day.

Yes, several rooms are wheelchair-accessible and lifts connect all public floors for easy access.

The property contains one flexible meeting room suitable for small conferences or board meetings.

Yes, front-desk employees speak German, English, and additional languages to assist international guests.

Yes, Leonardo Inn Hotel Hamburg Airport is entirely non-smoking; guests may smoke only in designated outdoor areas.

No, guestrooms are equipped with soundproof windows and heating but not air-conditioning.

Currently, standard rooms do not contain kettles; hot drinks are available in the lobby bar.

No, rooms do not feature a minibar; chilled beverages can be purchased at reception.

Yes, every bathroom is stocked with free toiletries including shampoo, shower gel, and soap.

Yes, housekeeping can provide additional pillows or allergy-friendly bedding on request at no charge.

Yes, baby cots are provided free of charge for infants when booked in advance.

Yes, irons and ironing boards can be borrowed from reception at any time.

Yes, daily housekeeping service is automatically included for all occupied rooms.

Currently, Leonardo Inn Hotel Hamburg Airport does not offer traditional room service; however, snacks and drinks are available for purchase at the lobby bar.

Yes, a full self-service buffet breakfast is prepared every morning in the restaurant.

Breakfast is served Monday–Sunday from 06:00 until 10:30.

Yes, an express “Early Bird” breakfast of coffee, tea, and pastries is available from 04:00.

Yes, the buffet includes clearly labelled vegetarian items and plant-based alternatives for vegan guests.

Yes, a cosy lobby bar pours beers, wines, spirits, and soft drinks throughout the evening.

Yes, walk-in visitors are welcome to enjoy drinks at the lobby bar.

Yes, reception can arrange packed lunches or takeaway breakfast bags for travellers on short notice.

Yes, high chairs are kept in the breakfast room and supplied whenever families require them.

Flexible rates at Leonardo Inn Hotel Hamburg Airport allow free cancellation up to 18:00 on the day of arrival; later changes incur the first night’s charge.

Guests must present a valid government-issued photo ID; the minimum check-in age is 18 years.

Yes, dogs are welcome on request at a surcharge of €15 per pet per night.

Yes, the hotel reserves the right to pre-authorise the provided credit card for incidentals.

Yes, complimentary luggage storage is available at reception both before arrival and after departure.

Yes, express check-in and check-out services are available to expedite both arrival and departure.

Yes, late check-out may be arranged if available, and it usually incurs an additional fee.

Bookings of nine rooms or more are treated as group reservations with different terms and deposits.

The property is roughly 500 metres from Terminals 1 and 2, about a 5-minute walk.

Yes, Leonardo Inn Hotel Hamburg Airport provides a free airport shuttle service for guests, operating during scheduled hours with frequent departures during peak times.

The nearest stop is Hamburg Airport (Flughafen) S-Bahn station, about a 6-minute walk away.

S-Bahn line S1 reaches Hamburg Central Station in approximately 25 minutes door-to-door.

Yes, reception gladly orders taxis and can organise car-rental through trusted airport agencies.

Yes, long-stay parking packages can be reserved for an additional fee.

Yes, a supermarket and several eateries sit within a 10-minute walk toward the terminal.

No, the property does not contain its own gym or fitness studio.

Currently, no formal partnership is advertised; reception can recommend local facilities.

Yes, Leonardo Inn Hotel Hamburg Airport features a leafy terrace adjoining the garden that provides outdoor seating where guests can relax.

Yes, the front desk can secure attraction tickets and provide travel directions on request.

Yes, secure indoor bike storage is available, and rental bicycles may be booked through reception.

Yes, well-marked paths around Alster River green spaces begin within a few minutes’ walk.

No, a regular live music programme is not scheduled; occasional seasonal events may be announced locally.

Yes, guests staying at Leonardo Inn Hotel Hamburg Airport can earn and redeem points through the Leonardo AdvantageCLUB membership scheme.

Yes, reception offers printing, photocopying, and basic business services for an additional charge.