Well located hotel with excellent facilities & staff"
Enjoyable / comfortable experience where all the staff were knowledgeable and very professional.
80
05/26/2025
Great hotel"
We had a fantastic 4 night stay at the NYX Leonardo in Bilbao. The room was lovely, overlooking the Arriago Theatre. Of particular note is how well soundproofed the windows were, there was no noise at all from outside, and there were excellent black out curtains. Bed was big and very comfortable, and room clean. It was a little disappointing to discover that the rooftop bar and terrace was closed, as we were looking forward to that, but there were plenty of other things to do and see during our stay.
90
05/21/2025
Wonderful weekend at NYX Bilbao"
No better location to stay in Bilbao, easy access to the old town, Plaza Nueva, trams, taxis, buses, etc.
I spent a marginal extra amount for a jnr suite with balcony and it was well worth the money.
Comfortable bed, good shower, dark room (with curtains closed) and near silent AC - I have absolutely nothing to complain about :-)
100
05/20/2025
Great location and good atmosphere."
I missed complimentary bottles of water. We received one bottle for 2 people only the first day and nothing more for a 4 day stay.
90
05/19/2025
Very good hotel in a great location"
We had a great experience at NYX Bilbao. The location is fantastic, the staff are nice and attentive and the facilities are great.
Just one little piece of constructive criticism:
The breakfast was very good, but it could have more variety.
We would definitely recommend it to our friends and family and we will come back soon!
90
05/13/2025
Excellent Hotel"
Really enjoyed our stay there Good clean Hotel staff really helpful Excellent breakfast and Hotel in exceptional position Would definitely stay there again
100
04/29/2025
Great hotel great location in beautiful city 🇪🇸!!"
What a nice relaxed city!! Hotel NYX is located on a top spot!! Nice staff and very helpful. A must go…
90
04/27/2025
The whole stay exceeded our expectation."
Hotel is very well located with short walking access to town. Services and the accommodation was good value for money. Highly recommended !
90
04/24/2025
Great Hotel , Great Location"
Great Hotel in the center of Bilbao, modern room, lovely breakfast. Friendly staff. Located between the old and new town of Bilbao right by the river and within walking distance to most of the attractions. Highly recommend it.
100
04/12/2025
Great location and very helpful staff - we really enjoyed our holiday there"
We were very happy that the front desk staff assisted us in forwarding on a bag left in our room. We were very grateful for their assistance.
90
04/08/2025
Excellent located smart hotel in central Bilbao"
Superbly located hotel within a very short walk of Plaza Nueva. We had a large terrace with a great bathroom and a large comfortable bed. Staff were on the whole friendly and helpful.
90
04/07/2025
Great spot, yet extremely rude breakfast staff"
Great location, really clean facilities and a beautiful city view, yet our experience was undermined by the restaurant’s staff rudeness during breakfast, as they almost refused to accomodate us despite the obvious availability of tables.
80
04/07/2025
Great location"
Ideally situated for the old town with its square full of bars. 25 minutes gentle walk along the river to the Guggenheim.
100
04/04/2025
Ideal positioned hotel"
I've visited this hotel before and had the same good experience, friendly staff and beatiful hotel, ideally positioned in the city.
This time I had a room which was of lower quality and view, but all the required comfort was available, besides tissues.
Anyhow, the total experience is good.
80
03/28/2025
Great location"
Perfect location with friendly staff. The room was fine, though it was often quite cold. We asked for an extra blanket. The bathroom was very good, but placed in the middle of the room and would not really be suitable for two people sharing who were not a couple, as it seemed to lack privacy. It would have been good if there had been Netflix or some channels in English over and above BBC News. Overall though, I would definitely recommend this hotel.
80
03/17/2025
Bartender"
It was value for money and very near to public transport station and Taxi
100
03/14/2025
Convenient location and beautiful deco"
The hotel location is fantastic and the facilities are great. There should be a warning about the toilets being glass since some people may find this intimidating, it was challenging for our children. The views were breathtaking. The breakfast can be improved.
80
03/09/2025
Mr"
Overall a pleasant experience.
80
03/05/2025
Pleasant short stay, just couple of minor items"
Minor point but the cups in the room were difficult to hold when full of hot drink as no handles.
Restaurant food was not particularly good.
Room and hotel generally very clean and the hotel was very central. Staff were helpful and pleasant.
80
02/22/2025
Location and very friendly"
The hotel was perfectly located without being noisy. The staff were very friendly and the hotel manager was great with any enquiries we had. She would go above and beyond to help.the guests
100
02/03/2025
An exellent hotel on an exellent place"
Everything in the hotel was exelent. I was completely satisfied there. The only thing I missed was a menu card with a larger offer. I had a dinner there every evening and a guality was exelent. But I had to repeat the same food
100
01/11/2025
Comfortable"
Clean, comfortable bed, really good shower, pleasant staff and good breakfast selection. Not sure the decor is to my taste but that's not really important - the positives lve listed above are important for any hotel stay. Enjoyed my visit.
100
12/29/2024
Excellent"
Wonderful hotel, staff a location.
100
12/14/2024
What’s Not To Like?"
Absolutely perfect base for a trip to Bilbao. Ideally located next to Plaza Nueva in Casco Viejo but close to downtown Bilbao via tram, bus and metro. Huge bed, powerful shower, enormous fluffy bath towels, absolute silence from street noise, gentle door closing and multi-lingual staff. Loved the glass panelled bathroom
100
12/04/2024
Bilbao hotel between the old and new - perfectly situated"
Nice and friendly hotel in Bilbao.
80
11/08/2024
Nice hotel, Great location"
Really nice hotel right next to the river, close to shops and restaurants. Good breakfast and a kind and helpful staff.
90
10/28/2024
Brilliant location in Bilbao, in old town and close to transport for Guggenheim, Maritime museum, funicular, station"
Would highly recommend hotel, but take breakfast in a nearby small cafe for better experience
90
10/21/2024
Fabulous Hotel, Fantastic Location"
The hotel was amazing, what a treat. We thoroughly enjoyed our stay. The location was excellent and the staff very friendly. I would definitely stay there again.
100
10/16/2024
Great hotel in great location"
Little to add - great hotel in Bilbao, well located for all attractions, old town and railway station.
90
10/10/2024
Great location and helpful staff"
A hip spot, easily walkable to almost anything one wants to see and visit in Bilbao and close to the subway for easy connections virtually anywhere in Spain. The room was comfortable, though slightly worn with scuffed walls and a few marks on the floor. The partially frosted glass bathroom walls may be a turn off to those more modest or not related. The beds were comfortable. Everything was clean and I would not hesitate to stay again.
80
09/25/2024