FAQ about Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition
General Information
Check-in at Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition begins 15:00, check-out 12:00.
Yes, reception and concierge desks remain staffed twenty-four hours a day for seamless assistance.
Yes, Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition provides complimentary high-speed Wi-Fi property-wide.
Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition offers 22 individually designed suites, each uniquely furnished.
Yes, the entire building is strictly non-smoking, including every suite and common space.
Yes, multilingual team members speak German, English, French, Spanish and other languages for global travelers.
Yes, intimate meetings or private banquets can be hosted in selected suites or restaurant salons on request.
Yes, professional babysitting and childcare services can be arranged through the concierge with prior notice.
Yes, Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition provides self or valet parking at CHF 30.
Accommodation & Room Services
Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition offers Deluxe, Master, Grand and Loft Suites.
Yes, every suite’s wellness bathroom combines an indulgent whirlpool tub with an invigorating rain shower.
Yes, each suite features a personal Nespresso machine with complimentary capsules replenished daily.
Yes, in-suite dining is available 24 hours, with a condensed night-time menu.
Yes, baby cots are complimentary, while sofa beds incur a CHF 150 nightly charge.
Yes, every suite is air-conditioned and equipped with individual climate controls for personalized comfort.
Yes, express same-day laundry and professional dry-cleaning are available via housekeeping.
Yes, two Loft Suites at Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition feature rooftop terraces.
Food & Beverage
Yes, the breakfast buffet is served 06:30–10:30 Monday–Friday, 06:30–11:00 Saturday, and 06:30–14:00 Sunday.
Yes, the culinary team gladly accommodates vegetarian, gluten-free or kosher dietary requirements when notified in advance.
Yes, lunch is served 12:00–14:00 Monday–Saturday and dinner daily 18:00–22:00.
Yes, the stylish bar crafts signature cocktails, premium spirits and an extensive wine selection.
Yes, external diners are welcome to reserve tables in advance for restaurant availability.
Yes, child-friendly dishes can be prepared, and the kitchen adapts portions to younger guests.
Policies & Terms
The minimum legal age to check-in is 18 years.
Yes, well-behaved cats or dogs are welcome for a CHF 20 nightly pet fee.
Yes, many flexible rates offer complimentary cancellation until 18:00 on the day prior to arrival; specific deadlines depend on the selected rate plan.
Yes, major international credit cards are accepted and cashless payment is encouraged throughout the property.
Yes, early arrival or late departure can be arranged subject to availability and an extra fee.
Yes, group reservations are subject to tailored conditions and may require deposits agreed during booking.
Location & Transportation
Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition lies 1.9 km from Hauptbahnhof and 600 m from Bahnhofstrasse.
The 12.5-kilometre journey usually takes about 25–30 minutes by taxi or car.
Yes, a pre-booked airport limousine or shuttle can be arranged for roughly CHF 150 each way.
Rentenanstalt tram stop is two minutes away, while Zürich-Enge S-Bahn station is 350 metres distant.
The lake promenade lies one street away, and the medieval Old Town is about a ten-minute walk.
Yes, chauffeur-driven limousines or private cars can be organised through the concierge upon request.
Activities & Entertainment
Yes, Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition’s concierge arranges in-suite or partner-spa massages.
Yes, guests receive access to a nearby gym, available at a supplementary charge.
Yes, complimentary yoga mats and training bags with blackroll can be supplied on request.
Yes, a serene library corner offers a curated selection of books and periodicals for guests.
Yes, the hotel schedules occasional live-music performances and themed cultural evenings on site for the entertainment of resident guests.
Yes, tailored hiking, cycling and private lake excursions can be arranged through the concierge team.
Yes, bespoke wellness packages and couples’ massage rituals can be organised to enhance romantic stays.