FAQ about NYX Hotel Thessaloniki

Yes, complimentary high-speed Wi-Fi is available in all rooms and public spaces.

Yes, the reception desk operates 24 hours daily, providing continuous guest assistance.

Standard check-in begins at 15:00, and check-out is kindly requested by 11:00.

Yes, the hotel is smoke-free; smoking incurs a mandatory €200 deep-cleaning fee.

Yes, fully equipped meeting and conference rooms are available on site for corporate or private events.

Yes, Business-Lounge-Access rooms include complimentary entry; other guests may purchase daily access.

Yes, all guest areas are air-conditioned, ensuring a comfortable indoor climate throughout the hotel.

Yes, reception staff speak English, Greek and German, assisting international guests in multiple languages.

Yes, porter and luggage-handling services are provided to assist guests with their baggage on arrival and departure.

Yes, the hotel can store bicycles in a secure indoor area upon request.

No, the hotel does not feature an on-site swimming pool.

Yes, every guest room is equipped with an in-room tea and coffee maker for complimentary use.

Yes, a stocked minibar is available in each accommodation category for added convenience.

Yes, every room offers a 55-inch smart TV with international channels and streaming.

Yes, hypo-allergenic pillows or bedding can be provided on request prior to arrival.

Yes, room service operates around the clock, with menus covering breakfast, all-day dining and late-night snacks.

Yes, complimentary early-departure breakfast boxes may be ordered in advance for guests leaving before restaurant opening hours.

Yes, cribs for infants up to two years are supplied free of charge, subject to availability.

Yes, the hotel offers two-bedroom interconnected Family Rooms ideal for larger parties.

Yes, daily housekeeping and fresh towel service are included in the nightly room rate.

Yes, laundry service is available for an additional fee per item.

No, only select rooms on the 8th and 9th floors have balconies.

Yes, every room is equipped with a full-size hair dryer.

Yes, family rooms offer both internal and external connecting doors.

Yes, all rooms include an electronic safe for securing valuables.

No, a family of four requires a Family Room rather than a Triple Room.

Yes, an Early-Bird buffet is laid out from 04:00 to 06:30 for departing guests.

The weekday breakfast buffet runs from 07:00 until 10:30 Monday through Friday.

Yes, Clash Restaurant serves an à-la-carte menu continuously between 12:00 and 23:00.

Yes, an integrated indoor-outdoor Clash Lounge & Bar pours signature cocktails throughout the day.

Yes, the restaurant provides alfresco seating, allowing guests to dine outdoors weather permitting.

Yes, guests aged 18 and over enjoy premium beverages and light bites in the exclusive Business Lounge.

Yes, on Saturdays and Sundays the buffet breakfast service is extended until 11:00.

Yes, baby high chairs are provided free of charge to guests.

No, the hotel does not feature an on-site roof garden.

Yes, please inform us in advance of dietary needs and sign the provided disclaimer.

The minimum legal age for check-in is 18 years, with valid photo identification required.

Cancellation and pre-payment conditions depend on the chosen rate; flexible and non-refundable options are clearly stated during booking.

Yes, small dogs up to 8 kg are permitted in designated rooms for a daily cleaning fee.

Yes, bookings of six or more rooms are subject to special group terms and potential pre-payment requirements.

Visa, Mastercard and Maestro credit or debit cards are accepted; the hotel reserves the right to pre-authorise prior to arrival.

Yes, cash payments up to €500 are accepted; higher amounts require an approved payment card.

Yes, children of every age are warmly welcomed to stay when accompanied by an adult.

No, bachelor parties or similar events are not permitted on the premises.

Yes, selected room types feature a sofa bed for older children, provided gratis upon prior request.

Yes, late check-out is possible subject to availability and an additional fee.

Early check-in may be possible, subject to availability upon arrival.

The property is located at 1 Tsimiski Street, Thessaloniki 546 25, Greece.

A typical taxi ride from SKG Airport to the hotel lasts approximately 30 minutes in normal traffic.

OASTH airport bus 01X (or night service 01N) connects the airport; alight at ‘Platia Aristotelous’ stop, five minutes’ walk away.

Yes, private sedan transfers cost €35 from 05:00–23:59 and €45 overnight, arranged through the concierge.

The landmark White Tower lies roughly 1.4 kilometres east of the hotel, an easy 15-minute stroll.

Yes, guests can walk to Aristotelous Square in roughly 350 metres, under five minutes on foot.

Yes, valet parking is available on-site for hotel guests at €30 per room, per day.

The vibrant Ladadika nightlife quarter begins about 90 metres from the entrance, less than two minutes’ walk.

A city bus stop serving several local lines is located roughly 50 metres from the lobby entrance.

The closest organised beaches are in Peraia, approximately 17 km away, and in Chalkidiki.

No, swimming is not recommended at the city seafront; visit nearby beaches instead.

Yes, a modern fitness studio is available for guests’ workouts at no additional cost.

Yes, a dedicated retro-style arcade zone with classic video games offers light-hearted entertainment.

Yes, a stylish co-working station with high-speed Wi-Fi and power outlets is provided in the lobby area.

The lounge welcomes eligible guests daily from 07:00 until 21:00.

The gym is open 24 hours a day, offering guests the flexibility to work out at any time.