FAQ about Leonardo Royal Hotel Den Haag Promenade

At Leonardo Royal Hotel Den Haag Promenade, standard check-in begins at 15:00, while check-out is required by 12:00 noon.

Yes, a staffed reception desk operates around the clock for arrivals, departures, and guest requests.

Yes, high-speed Wi-Fi is offered free of charge in all guestrooms and public areas.

Yes, Leonardo Royal Hotel Den Haag Promenade offers secure on-site outdoor parking for approximately €25 per night.

Yes, all interiors are strictly non-smoking to ensure a fresh environment for every guest.

Yes, receptionists speak Dutch, English, German, French and Spanish, assisting international travellers smoothly.

Leonardo Royal Hotel Den Haag Promenade provides 10 flexible meeting and conference rooms of varying sizes.

Yes, the hotel holds the internationally recognised Green Key sustainability certification.

Yes, dedicated electric-vehicle charging points are installed in the on-site car park.

Every guestroom includes an electric kettle with tea supplies and a coffee machine or coffee set-up.

Yes, all guestrooms feature a minibar for guests’ convenience. The minibar is stocked only in the suites, while in other room types it is provided empty.

Yes, climate-controlled air-conditioning and heating can be adjusted independently in each room.

Yes, at Leonardo Royal Hotel Den Haag Promenade, selected Deluxe and Suite categories provide bathrooms with a separate bathtub and walk-in rain shower.

Yes, extra pillows can be requested, and hypoallergenic bedding is available upon prior confirmation.

Yes, a number of guestrooms have connecting doors that can be reserved in advance for families.

Yes, round-the-clock room-service dining, including late-night options, is offered.

Yes, accessible accommodation and wheelchair-friendly public areas are available; request when booking.

Yes, every guestroom is already equipped with an iron and ironing board for immediate use.

At Leonardo Royal Hotel Den Haag Promenade, a generous buffet breakfast is served on weekdays from 06:30–10:00 and on weekends from 07:00–11:00.

Yes, the restaurant and breakfast buffet include clearly labelled vegetarian and vegan selections.

Yes, gluten-free items are prepared on request and highlighted on the buffet or à-la-carte menus.

Yes, LEO’S International Flavors serves lunch and dinner daily from 12:00 to 21:30.

The elegant lobby bar welcomes guests every day from 09:00 until 00:00 midnight.

Breakfast can be included, depending on the rate. If purchased on arrival, it costs €19.50 (€10 for children); if purchased later, it costs €25.

No dedicated children’s menu is offered, although several regular dishes are suitable for younger guests.

Yes, non-resident guests are welcome to enjoy the bar, subject to available seating and house rules.

Guests must be at least 18 years old to check in.

Flexible reservations can be cancelled without charge until one day before arrival; see booking confirmation.

No, the hotel does not require a security deposit; guests simply settle charges at check-in.

Yes, pets are welcome at Leonardo Royal Hotel Den Haag Promenade—up to two dogs can stay for approximately €27.50 per night each, while service animals stay free.

Yes, complimentary luggage storage is available at the concierge desk for early arrivals or late departures.

Yes, early arrival or extended departure can be arranged subject to availability; additional fees may apply.

Bookings of 5 rooms or more are treated as groups and are subject to special terms and supplementary charges.

Yes, express check-in and express check-out services expedite arrival and departure formalities.

The hotel is roughly 4 km from The Hague Central Station, about a 10-minute taxi or tram ride.

The closest tram stop to Leonardo Royal Hotel Den Haag Promenade is “World Forum,” approximately 210 m away, a comfortable three-minute walk.

Yes, a pre-bookable airport shuttle operates for about €79 per vehicle, one-way.

Driving to Schiphol Amsterdam Airport generally takes 40 to 50 minutes, depending on traffic.

Yes, the beach lies about 5 km away—around a 40-minute walk or a quick direct tram ride.

Yes, Leonardo Royal Hotel Den Haag Promenade offers bicycles for hire at €10 for 6 hours or €17.50 for a full day.

Yes, the concierge gladly books taxis and can organise on-site car rental for guests.

The World Forum is about 550 m away, an easy five-minute stroll through the park.

No, the hotel does not arrange guided tours or ticket services for external attractions.

Leonardo Royal Hotel Den Haag Promenade features a heated indoor pool available to guests year-round; specific daily opening hours should be confirmed on arrival.

Yes, children may use the indoor pool when supervised by an adult and observing pool rules.

Yes, non-resident visitors may reserve spa and beauty treatments by prior appointment.

Yes, Leonardo Royal Hotel Den Haag Promenade provides a modern fitness room and the option to join scheduled workout or personal-training sessions.

No, LEO’S Bar does not host live music or organised evening entertainment.

Yes, a landscaped terrace and garden area provide pleasant outdoor seating for drinks and leisure.

Yes, a wide selection of massages, facials, body scrubs and salon services can be booked.