FAQ about Nordoy Hotel
General Information
Yes, Nordoy Hotel is an adults-only retreat, welcoming guests aged 18 and above.
Check-in is from 15:00 Sunday through Friday and from 18:00 on Saturdays and public holidays. Check-out is by 11:00 Sunday through Friday and by 14:00 on Saturdays and holidays.
Yes, the Front Desk operates 24 hours a day for your convenience.
Yes, complimentary high-speed Wi-Fi is available throughout the property, in all guestrooms and public areas.
Yes, the hotel is fully accessible, featuring an adapted guestroom, elevator access, and accessible pathways throughout.
No. Nordoy Hotel maintains a smoke-free environment in all guestrooms and indoor areas.
No, pets are not permitted, in accordance with hotel policy.
Yes, an elevator services all four floors, ensuring easy access.
Accommodation & Room Services
Yes, every guestroom is appointed with a well-stocked minibar.
Yes, every guestroom features an espresso machine.
Yes, plush bathrobes, slippers, and premium toiletries are provided in every guestroom.
Yes, a hairdryer is provided in every guestroom.
Yes, hypoallergenic bedding is available upon request; please advise the team in advance.
Yes, each guestroom is fitted with a personal safe for documents and valuables.
No, Nordoy Hotel does not currently offer on-site laundry or dry-cleaning services.
Yes, select room categories include a private balcony; please choose the appropriate room type when booking.
Yes, all guestrooms are sound-insulated and feature individual climate control for maximum comfort.
Food & Beverage
Breakfast is served at Prà Restaurant, located just a few steps from the hotel entrance.
Breakfast is served daily from 08:00 to 11:00.
Yes, vegetarian, vegan, and gluten-free options are available; kindly advise your preferences in advance.
Yes, the rooftop lounge features a wine dispenser and provides complimentary hot beverages for guests.
Yes, breakfast is offered à la carte, with dishes prepared to order.
Yes, Café Nordiño is situated at the hotel entrance. Items are available for an additional charge and are not included in the room rate.
Yes, breakfast incurs an additional charge. The rate for an external guest joining a hotel guest is 160 ILS.
Yes, a takeaway breakfast can be arranged with prior notice and is subject to availability.
Policies & Terms
Cancellation and refund terms vary according to the chosen rate plan and room type. Full details are provided during the reservation process.
Yes, subject to availability, the hotel can arrange early check-in or late check-out for an additional fee. Please submit your request in advance.
For bookings of three rooms or more, special group conditions apply, including advance deposits and tailored payment terms.
Nordoy Hotel is entirely smoke-free; a cleaning fee will be charged for any violation.
Regrettably, the hotel does not offer luggage storage before check-in or after check-out.
Guests must be at least 18 years old to check in and must present a valid photo ID and credit card.
Nordoy Hotel accepts Visa, Mastercard, American Express, Diners Club, and UnionPay. Cash payments are also welcome at the Front Desk.
Yes, the Front Desk provides concierge services, including restaurant reservations, tour bookings, and city recommendations.
Holders of a tourist visa are exempt from VAT, whereas Israeli citizens and residents are charged VAT in accordance with local law.
Location & Transportation
Nordoy Hotel is approximately 750 meters from the beach—an easy 8–10-minute stroll.
Carmel Market is just a 2–3-minute walk. Rothschild Boulevard is roughly 300 m away, and the Neve Tzedek neighborhood is about 600 m from the hotel.
Tel Aviv HaHagana Station is the nearest, located about 2.1 km from the hotel—or a 25–30-minute walk.
Yes. The adjacent Grozenberg Car Park is the nearest facility, priced at roughly ₪100 per 24 hours, subject to availability.
Yes, the hotel can arrange a private airport transfer for an additional fee when booked in advance.
Regrettably, the hotel does not arrange taxis or car rentals.
No, the hotel does not provide bicycle rentals.
Travel time to Ben-Gurion Airport is approximately 25–35 minutes by car, depending on traffic conditions.
Yes. Major bus routes are only a short walk away, and light-rail stops are also within easy walking distance.
Activities & Entertainment
Yes, the hotel’s intimate spa offers a selection of massages and body therapies and features two dedicated couples’ suites.
Yes, guests can unwind in the rooftop Jacuzzi while enjoying panoramic city views.
Yes, couples’ treatments are available in a private suite; please reserve in advance.
Yes, curated spa packages can be reserved; the Front Desk will be pleased to provide details and pricing.
The Front Desk will gladly assist with booking tickets for tours and attractions throughout the city.
The hotel does not feature a gym or swimming pool. Guests may, however, enjoy the rooftop Jacuzzi and, with prior arrangement, access the gym at Rothschild 22 Hotel.