FAQ about Leonardo Royal Hotel Southampton Grand Harbour

Yes, complimentary Wi-Fi is available in all areas, ensuring guests can stay connected seamlessly.

Yes, a 24-hour front desk team is on hand to welcome guests at any time.

Check-in typically begins at 3:00 PM, and check-out is at 11:00 AM. The staff endeavors to accommodate varied schedules.

Check-in typically begins at 3:00 PM, and check-out is at 11:00 AM. The staff endeavors to accommodate varied schedules.

Yes, families are warmly welcomed, and amenities are provided to ensure a comfortable stay for all ages.

Yes, families are warmly welcomed, and amenities are provided to ensure a comfortable stay for all ages.

Yes, team members who speak multiple languages are available to assist international guests.

Yes, on-site parking is available for a fee; guests should confirm current rates before arrival.

Yes, modern conference spaces and meeting rooms are available for business gatherings of various sizes.

Rooms range from standard accommodations to executive suites, with many providing harbor views upon request.

Yes, each room features individually controlled air-conditioning and heating for guest comfort.

Yes, complimentary tea and coffee-making facilities are provided in every guest room.

Yes, select rooms are equipped with mini-fridges or minibars. Guests may confirm availability when booking.

Yes, each room is furnished with an iron, ironing board, and hairdryer for convenience.

Yes, hypoallergenic bedding is available upon request, subject to availability.

Yes, round-the-clock room service is offered, allowing guests to dine at any hour.

Yes, professional laundry and dry-cleaning services can be arranged through the front desk.

Yes, essential toiletries are supplied in each bathroom for guests’ comfort.

Yes, a buffet breakfast is served daily, typically from 7:00 AM to 10:00 AM, featuring hot and cold selections.

A range of vegetarian and vegan items, including meat-free hot dishes and fresh produce, is offered. The culinary team is happy to discuss dietary needs.

Yes, there is a welcoming bar on-site, and non-residents are also invited to enjoy its offerings.

Yes, gluten-free dishes are available upon request. Guests are encouraged to inform staff of dietary requirements.

Yes, afternoon tea is offered daily, and reservations are recommended due to limited seating.

Yes, a special children’s menu is available, offering various options for younger diners.

Yes, walk-in guests are welcome, subject to table availability. Reservations are advised during peak times.

Yes, lunch and dinner are served every day, offering diverse menus to suit various tastes.

Guests must be at least 18 years old to check in independently, with valid identification required.

Yes, a credit card pre-authorization or deposit is requested to cover incidentals during the stay.

Yes, certain rates include free cancellation if canceled before the specified deadline. Guests should review their rate’s terms.

No, pets are not permitted, except for service animals. Guests should contact the property for any special arrangements.

The property is smoke-free indoors, with designated outdoor spaces available for smokers.

Yes, expedited check-in and check-out procedures can be arranged for guests’ convenience.

Yes, complimentary luggage storage is offered for guests arriving early or departing late.

Group reservations may qualify for special rates and terms, subject to availability and group size.

Yes, late check-out is possible for an added charge, subject to the day’s occupancy. Inquire at reception.

It is located about half a mile from the main cruise terminal, making travel by foot or taxi convenient.

No, a direct airport shuttle is not provided, but the team can help arrange taxi or public transport options.

Yes, regular bus and train connections are accessible within walking distance to help guests explore Southampton.

It generally takes about 5 to 10 minutes on foot, offering easy access to shops and dining.

Yes, taxis frequently stop at the property, and car-hire services can be arranged through reception.

Yes, multiple bus routes connect the area to local points of interest. Guests may request schedules from the front desk.

Yes, staff members can recommend and assist in booking local tours or ferry journeys.

The Old Town is a short stroll away, allowing guests to easily explore its cultural landmarks.

Yes, arrangements for coach or oversized vehicle parking can be made with advance notice.

Yes, an indoor pool is open to guests seeking relaxation or exercise.

Yes, children are permitted under adult supervision, although specific pool guidelines may apply.

Yes, the on-site spa provides a variety of massage and wellness therapies to enhance relaxation.

Yes, a fully equipped fitness suite is accessible to guests for their workout needs.

Yes, sauna and steam room facilities are available within the spa area, subject to operating hours.

No, the property does not run its own guided tours, but the team can assist with local tour bookings.

No, regular entertainment is not scheduled, though occasional events may be hosted.

No, there is no rooftop terrace, but certain rooms and communal spaces provide scenic harbour views.