FAQ about Leonardo Hotel Nürnberg

Yes, Leonardo Hotel Nürnberg offers high-speed Wi-Fi free of charge in all guestrooms and public areas, and the password remains the same throughout your stay.

Yes, the front desk operates around the clock, so assistance is available 24 hours every day.

Check-in is from 15:00, while check-out is required by 12:00 noon on the departure day.

Yes, reception staff speak at least German and English and can assist international guests comfortably.

The property offers 105 contemporary guestrooms across several categories.

Yes, Leonardo Hotel Nürnberg provides on-site parking in the secure courtyard; spaces are limited and allocated on a first-come, first-served basis, and no advance reservation is possible.

No, the hotel currently does not provide dedicated meeting or conference facilities for events or seminars.

No, all guestrooms are non-smoking, but smoking is allowed in designated outdoor areas.

Yes, baby cots, extra beds for selected room types and family rooms are available on request.

Yes, every guestroom features individually controlled air conditioning and heating for personalised comfort.

Yes, every guestroom features a coffee machine with complimentary coffee capsules and tea bags; electric kettles are not supplied.

No, not every room includes a minibar or refrigerator.

Yes, irons and ironing boards are available free of charge; housekeeping will deliver them to the room on request.

Yes, all bathrooms are equipped with a portable hairdryer and a selection of complimentary toiletries for guest convenience.

Yes, extra pillows and allergy-friendly bedding can be supplied on request, subject to availability.

Yes, guestrooms at Leonardo Hotel Nürnberg receive daily housekeeping service unless you use the Green Option on the in-room SuitePad tablet to decline cleaning and linen change.

Yes, same-day laundry and dry-cleaning services are available Monday to Friday for an additional fee, with items returned to the room in the evening.

Yes, specially adapted wheelchair-accessible rooms can be booked in advance, subject to availability.

No, the hotel does not provide room service; meals and drinks are served exclusively in the breakfast room or lobby bar during their respective opening hours.

Yes, every morning Leonardo Hotel Nürnberg serves an extensive hot and cold buffet breakfast in the dining room.

Breakfast is usually available 06:30–10:00 on weekdays and 07:00–10:30 on weekends and public holidays.

Yes, the buffet includes clearly labeled vegetarian and vegan dishes, and staff will gladly assist with any further plant-based or allergy-related requirements.

Yes, gluten-free bread and other items are available; guests are asked to inform the staff in advance.

Yes, a relaxed lobby bar serves a wide selection of alcoholic and non-alcoholic drinks throughout the evening.

No, the bar offers beverages only; snacks or light meals are not available.

Yes, children may accompany adults in the bar and terrace areas until local licensing curfew times.

Yes, pets are welcome at Leonardo Hotel Nürnberg upon request; a €10 fee per pet, per night applies, and owners must ensure considerate behaviour in public areas.

The minimum check-in age is 18 years; minors must be accompanied by an adult.

Cancellation and prepayment rules depend on the chosen rate; flexible rates can usually be cancelled free of charge up to 18:00 on the day of arrival, whereas non-refundable rates require full prepayment and cannot be refunded.

Yes, express check-out is available, while express check-in is not currently offered; guests may settle their bill in advance and simply drop the key on departure.

Yes, early arrival or extended departure can be arranged subject to availability; an hourly fee or half-day rate may apply.

No cash deposit is normally taken, but a credit-card pre-authorisation is required to guarantee incidentals.

Yes, reservations for nine rooms or more are subject to special cancellation terms and may require an advance payment.

Luggage storage is provided free at reception for the day of arrival and the day of departure.

Yes, preferential long-stay rates can be arranged on request, depending on length of stay, season, and overall hotel availability.

From Leonardo Hotel Nürnberg, the Old Town’s western wall is about 800–900 metres away—a pleasant 10-minute walk.

Plärrer U-Bahn interchange (lines U1, U2, U3) is the nearest station, approximately a 4-minute walk.

The journey by U-Bahn and one easy transfer takes around 16 minutes in total.

No dedicated shuttle is operated; reception will organise a taxi or provide public transport directions.

Leonardo Hotel Nürnberg is roughly 8 km from the Nürnberg Messe exhibition centre, which is best reached by U-Bahn in about 15 minutes rather than on foot.

Yes, the front desk can promptly order licensed taxis and assist with car-rental bookings.

Courtyard parking at Leonardo Hotel Nürnberg costs €15 per vehicle, per night and cannot be reserved in advance; spaces are allocated upon arrival.

Yes, guests may store bicycles free of charge in the courtyard parking area; for security it is recommended to use personal locks.

Nuremberg Central Station is approximately 1.5 km from the hotel, a 15-minute walk or two U-Bahn stops from Plärrer.

No, the hotel does not feature a rooftop swimming pool.

Yes, the rooftop terrace at Leonardo Hotel Nürnberg is open to all registered guests whenever it is available.

No, the hotel does not provide recreational amenities such as billiards or table tennis.

Yes, the reception can reserve walking tours and sightseeing excursions operated by local partners.

No, discounted tickets to local attractions or museums are not available through the hotel.

No, live music or scheduled entertainment is not currently provided.

No, the hotel lacks an on-site fitness centre and does not maintain agreements with nearby gyms.