FAQ about Leonardo Hotel Mönchengladbach

Yes, complimentary high-speed Wi-Fi is available throughout Leonardo Hotel Mönchengladbach, including all guestrooms, public areas and meeting rooms.

Yes, the reception desk is manned around the clock, allowing check-in, assistance, and information at any hour.

Check-in normally begins at 15:00 while check-out is requested by 12:00 noon the day of departure.

Yes, a private underground car park is available on-site at Leonardo Hotel Mönchengladbach, and the current charge is €15 per vehicle per day.

Yes, team members speak German and English, and several also converse in additional languages, ensuring smooth communication with international travellers.

Yes, specially adapted rooms and barrier-free public areas are available for guests requiring wheelchair access.

The property offers 4 flexible meeting and conference rooms that can accommodate a variety of event sizes.

No, while all guestrooms and interior areas are non-smoking, an outdoor designated smoking area is provided.

Yes, all rooms feature individually adjustable air-conditioning and heating for personalised comfort.

Yes, every guestroom includes a coffee machine with complimentary coffee capsules. Guests may request an electric kettle with tea bags from reception or purchase tea in the bar/restaurant.

No, only about half of the rooms include a small refrigerator, but guests may request a room that has one; minibars are provided empty in all rooms.

Yes, bathrooms include free toiletries, a wall-mounted hairdryer, and large mirrors.

Yes, housekeeping can supply hypoallergenic bedding, additional pillows, or blankets on request at no extra charge.

No, room service is not available.

Yes, irons and ironing boards are provided on request and delivered promptly to the room.

International power adapters can be requested at reception, subject to availability.

Yes, express laundry and dry-cleaning handed in before 8:00 are returned the same evening from Monday to Friday.

Yes, a hot and cold buffet breakfast is prepared every morning in the restaurant.

Breakfast is served Monday to Friday from 06:30 to 10:00 and on Saturday and Sunday from 07:00 to 11:00.

Yes, vegetarian and vegan dishes are listed on the restaurant menu and can be prepared on request.

Yes, gluten-free bread and other items are available; guests should advise the team in advance.

Yes, the on-site restaurant at Leonardo Hotel Mönchengladbach serves international and regional cuisine at lunch and dinner.

Yes, walk-in visitors are welcome to enjoy drinks and snacks at the lobby bar.

No, once the restaurant closes there is no late-night menu, but guests can purchase snacks from the hotel’s vending machine.

Yes, children accompanied by an adult are permitted to sit in the bar lounge area.

No, there is no offer for room service breakfast.

At Leonardo Hotel Mönchengladbach, flexible rates can usually be cancelled free of charge until 18:00 on the day of arrival; non-refundable rates follow separate conditions.

Yes, a credit card pre-authorisation or cash deposit is taken at check-in to cover incidentals.

At least one guest in each room must be 18 years of age or older.

Yes, pets are welcome for a cleaning surcharge of approximately €15 per night.

Yes, reception provides expedited check-in and fast check-out settlement on request.

Yes, early arrival or late departure is possible subject to availability and may incur an additional fee.

Group reservations usually require a written contract, advance deposit, and specific cancellation deadlines agreed directly with the hotel.

Yes, secured luggage storage is complimentary for arriving or departing guests.

Major credit cards (Visa, MasterCard, American Express), Maestro debit, and cash in euros are all accepted for settlement.

Leonardo Hotel Mönchengladbach is roughly 1 km from the main railway station, about a 10-minute walk or a three-minute taxi ride.

Düsseldorf Airport is about 35 km away; no dedicated hotel shuttle runs, but reception can order a taxi or arrange transfers.

Yes, the museum is approximately 700 metres away, an easy 8-minute walk through the Old Town.

Borussia-Park is about 5 km south-west of the hotel, reachable in 10 minutes by car or bus.

The fastest approach is via motorway A52, exit 10 “Mönchengladbach Nord,” which leads directly toward the city centre.

Yes, reception gladly books taxis.

No, tickets for public transport must be purchased directly from the transport operator, such as at ticket machines or on board.

Yes, Leonardo Hotel Mönchengladbach offers secure indoor bicycle storage free of charge; however, the hotel does not provide bicycle rental services.

The car park is open air and has no maximum clearance height.

Yes, Leonardo Hotel Mönchengladbach features a compact fitness area equipped with cardio and strength machines on the wellness floor.

Yes, Leonardo Hotel Mönchengladbach’s Finnish sauna is open daily, typically from 07:00 to 22:00, and use is free for hotel guests.

No, the hotel does not operate a spa or offer massage services.

Yes, fresh towels and a water dispenser are available in the fitness area at no cost.

Yes, reception can arrange guided walking tours or bus excursions with local providers upon request.

No, scheduled live entertainment is not offered; the bar remains a quiet lounge environment.

No, for safety reasons the fitness room is reserved for guests aged 16 and above.

No, there are no partnerships.

Yes, complimentary maps showing popular running routes through nearby parks can be collected at reception.