FAQ about Leonardo Hotel Mainz

Does Leonardo Hotel Mainz offer complimentary high-speed Wi-Fi throughout the property?

Yes, the reception desk operates 24 hours daily, so assistance is always available.

Check-in begins at 15:00 and check-out is required by 12:00 noon.

Yes, team members speak German, English and additional languages to assist international travellers.

Yes, Leonardo Hotel Mainz provides on-site parking at a cost of €18.50 per vehicle per day.

The hotel offers 13 fully equipped conference and meeting rooms for events.

Yes, accessible guestrooms, barrier-free entrances and lifts accommodate guests with reduced mobility.

Yes, children are welcome; cots and extra beds are provided upon request.

Yes, guests may print documents at the reception desk upon request.

No, the property does not provide an on-site electric vehicle charging station.

Yes, every guestroom at Leonardo Hotel Mainz features individually adjustable air-conditioning for year-round comfort.

Yes, every guestroom offers complimentary coffee and tea making facilities for convenience.

Yes, a stocked minibar is provided as a standard amenity in every room.

Yes, bathrooms include complimentary toiletries, a hairdryer, and modern walk-in shower facilities.

Yes, hypoallergenic bedding and additional pillows can be supplied on request through housekeeping.

Yes, Superior and Suite rooms contain irons and boards; Comfort rooms provide them on request.

No, room service is available only during restaurant operating hours, not 24 hours.

Yes, daily housekeeping service is automatically provided for every occupied room.

Yes, each guestroom features at least one USB charging port beside the bed.

Yes, at Leonardo Hotel Mainz a full buffet breakfast is prepared every morning in the restaurant.

Breakfast is available Monday to Friday from 06:30 until 10:00 and on weekends and public holidays from 06:30 until 11:00.

Yes, vegetarian and vegan dishes are clearly marked and available upon request.

Yes, gluten-free alternatives can be prepared; guests should advise the staff in advance.

Yes, the bar and lounge serve drinks, snacks, and cocktails every evening.

Yes, walk-in guests not staying at the hotel are welcome to use the bar.

Yes, children may dine in the restaurant; in the bar they are welcome when accompanied by adults.

Lunch is served 12:00–15:00; dinner is offered 18:00–22:00 daily in the restaurant.

Yes, weather permitting, meals and drinks are served on the spacious garden terrace.

Flexible rates at Leonardo Hotel Mainz can be cancelled free of charge until 18:00 on the day of arrival; non-refundable rates incur full charges.

Yes, pets are welcome for an additional charge of €15 per night and pet.

No, smoking is prohibited indoors; guests may smoke only in designated outdoor areas.

Yes, at Leonardo Hotel Mainz a credit-card pre-authorisation covering room charges and incidentals is taken at check-in.

Yes, early arrival or late departure can be arranged subject to availability and an added fee.

At least one guest in each room must be 18 years or older.

Yes, complimentary luggage storage is provided at the reception desk.

Group reservations of ten rooms or more are managed by the sales team under a separate contract.

Yes, reception offers express check-in and check-out upon request.

Baby cots are provided free of charge while extra beds cost €25 per night, both subject to availability.

Leonardo Hotel Mainz lies roughly 3 kilometres south-west of the historic city centre.

The nearest exit is Mainz-Lerchenberg on the A60, only a few minutes away.

By car via A60 or A63 the journey takes around 30 minutes under normal traffic.

No scheduled shuttle exists, but reception will book a private taxi or shuttle on request.

Bus stop “Trajanstraße” is approximately a one-minute walk from the hotel entrance.

Yes, staff can order taxis immediately and assist with car-rental reservations.

Both Gutenberg Museum and Mainz Cathedral lie about 1.3 km away, five minutes by car.

No, secure indoor bicycle storage is not available; rental or storage must be arranged externally.

Yes, the ZDF Lerchenberg campus is situated approximately 7 kilometres from the hotel.

Yes, quick access to the A60 ring road allows fast connections to Wiesbaden and Frankfurt.

No, the property features only an indoor pool; no outdoor swimming pool exists.

Yes, Leonardo Hotel Mainz offers a compact fitness room with cardio and strength equipment, open daily.

Yes, reception supplies maps for jogging and cycling routes through the nearby university green belt.

No, regular live music or evening entertainment is currently not scheduled in the bar.

Yes, the events team can organise customised teambuilding workshops and activities within the conference areas.

No, the hotel does not provide tickets or discounts for local attractions.