FAQ about Leonardo Boutique Hotel Madrid

Yes, Leonardo Boutique Hotel Madrid provides complimentary high-speed Wi-Fi throughout rooms and public areas.

Yes, the front desk operates continuously, welcoming arrivals and assisting guests at any hour.

Leonardo Boutique Hotel Madrid features 75 contemporary guestrooms across Economy, Comfort, Triple and Deluxe categories.

Yes, the property is completely smoke-free, including all rooms, corridors and public spaces.

Yes, Leonardo Boutique Hotel Madrid offers wheelchair-accessible areas and two adapted guestrooms for reduced-mobility guests.

Yes, multilingual staff speaking English and Spanish are on hand to assist international visitors.

Yes, membership in the Leonardo AdvantageCLUB is available, providing points and exclusive rate benefits.

Yes, passenger lifts serve every guest floor, ensuring effortless access to rooms and facilities.

Yes, each guestroom features individually controlled air-conditioning for personalised temperature comfort year-round.

Yes, every room is equipped with a large flat-screen television offering international satellite channels.

Yes, complimentary tea- and coffee-making facilities are provided in all guestrooms for convenience.

Yes, baby cots are available free of charge upon prior request and subject to availability.

Yes, same-day laundry and professional dry-cleaning services can be arranged through the housekeeping team.

Yes, each guestroom contains an electronic safe for secure storage of valuables and documents.

Yes, Deluxe rooms at Leonardo Boutique Hotel Madrid include private terraces overlooking vibrant city views.

Yes, powerful wall-mounted hairdryers are provided in every private bathroom.

Yes, all guestrooms feature a minibar-style refrigerator for keeping drinks and snacks chilled.

Yes, Leonardo Boutique Hotel Madrid serves a generous daily buffet with varied hot and cold dishes.

Breakfast is available Monday to Friday from 07:00 until 10:30.

On Saturdays and Sundays breakfast is served from 08:00 to 11:30.

Yes, when not included, breakfast may be added for approximately €15 per person.

Yes, gluten-free breads, pastries and other items are available each morning on the buffet.

Yes, clearly labelled vegetarian and vegan options are included among the breakfast selections.

Yes, room service with a limited menu is available for private in-room dining.

Yes, 24-hour vending machines in the lobby dispense assorted snacks and beverages.

The buffet is laid out in the bright ground-floor breakfast room beside the lobby.

Standard check-in at Leonardo Boutique Hotel Madrid begins at 15:00, with early arrivals accommodated when possible.

Standard check-out is at 12:00 noon, allowing guests a leisurely departure in the morning.

The minimum legal age to register and check-in is 18 years.

Yes, guests may settle their bills in cash or with credit and debit cards.

No, pets are not allowed, but certified guide or assistance dogs are warmly accepted.

Secure underground parking is available at an approximate cost of €24.20 per day.

Yes, guests must present valid photo identification and a credit card upon check-in for incidentals.

Yes, group reservations of six or more rooms are subject to special terms and possible supplements.

Yes, complimentary luggage storage is offered both before check-in and after check-out.

Canal Metro Station lies approximately 500 metres from Leonardo Boutique Hotel Madrid, about a five-minute walk.

Gran Vía can be reached in around 30 minutes on foot, covering about 1.7 km.

Atocha railway station lies approximately 3.5 kilometres from the hotel entrance.

The airport is located about 12 kilometres away, a 20-minute drive in normal traffic.

Yes, secure private underground parking is situated directly beneath the property.

Yes, spaces are offered on a first-come, first-served basis; no advance reservation is needed.

Nearby landmarks within two kilometres include Teatro Real, Gran Vía, Puerta del Sol and the Royal Palace.

Yes, reception can pre-book licensed taxis or private transfers to Adolfo Suárez Madrid–Barajas Airport.

The Royal Palace is roughly 1.9 kilometres from Leonardo Boutique Hotel Madrid, a pleasant 25-minute walk.

No, staff can suggest city excursions, dining and transport but do not manage reservations directly.

Yes, staff can source and book tickets for theatres, museums and other attractions on request.

Yes, a furnished outdoor terrace offers a calm spot for drinks or reading.

Yes, personalised wake-up calls can be scheduled through reception for early flights or meetings.

Yes, fax and photocopying services are offered via reception for business needs.

Yes, the front desk can arrange car-rental services for day trips and excursions.