FAQ about Leonardo Boutique Hotel Maastricht City Center

Yes, it holds an officially recognised 4-star boutique rating under Dutch hotel standards.

There are 105 thoughtfully designed guestrooms and suites available across the property.

Yes, high-speed wireless internet is complimentary in all rooms and public spaces.

Yes, a welcoming multilingual reception team is on duty 24 hours every day.

Check-in begins at 15:00, while check-out is required by 12:00 noon.

Yes, the hotel enforces a strict smoke-free policy in every room and area.

Yes, the team at Leonardo Boutique Hotel Maastricht City Center is fluent in Dutch, English, German, and French, ensuring smooth assistance for international guests.

Yes, the stylish ground-floor Purple Red Meeting Lounge accommodates up to 30 participants.

Yes, the property is Green Key-certified and follows verified sustainability best practices.

The minimum registered guest age accepted for check-in is 18 years.

Comfort, Comfort Windowless, Superior, Deluxe and Family Rooms are available to reserve.

Yes. Every guestroom at Leonardo Boutique Hotel Maastricht City Center features high-quality mattresses dressed in premium linens, and guests may select their preferred pillow from the complimentary pillow menu for personalised comfort.

Yes, all accommodations are equipped with individually controlled air-conditioning so you can set the perfect temperature at any time of year.

Yes, each guestroom features a minibar-style refrigerator stocked for personal use.

Yes, hypo-allergenic bedding can be arranged in advance for sensitive sleepers.

Yes, rooms offer an electric kettle with espresso and premium tea amenities provided.

Yes, baby cots (€5) or rollaway beds (€25–€26 nightly) may be pre-booked subject to availability.

Yes, the “Comfort Windowless” rooms at Leonardo Boutique Hotel Maastricht City Center do not have exterior windows; instead they feature soft ambient lighting and the same amenities found in other categories, making them an ideal, minimalist choice for travellers who value functionality and a restful night’s sleep.

Currently, rooms are serviced on request via the in-house app to support sustainability goals.

Yes, laundry and professional dry-cleaning are available for an additional fee. Simply drop your items at the front desk of Leonardo Boutique Hotel Maastricht City Center before 09:00 for same-day return whenever possible.

Yes, an extensive hot-and-cold buffet breakfast is prepared fresh every morning.

Breakfast is served daily from 07:00 to 10:30 on both weekdays and weekends.

The buffet is currently priced at €17.50 per adult or child, payable on site.

Yes, the buffet includes vegetarian, vegan and largely organic choices; however, we recommend informing the hotel in advance so the team can prepare the freshest options.

Yes, breakfast can be served in-room through the hotel’s convenient room-service option.

Yes, a relaxed lobby bar offers crafted cocktails, wines and speciality coffees throughout the day.

Yes, gluten-free selections are available upon prior request.

Yes, non-resident guests may join with advance reservation and payment at the standard breakfast rate.

Direct reservations at Leonardo Boutique Hotel Maastricht City Center can be cancelled free of charge up to one month before arrival. After that point, a scaled fee applies, rising to the full stay amount for same-day cancellations. Guests who book a Flexible rate enjoy the most lenient terms, including easier date changes.

No, pets are not permitted; only certified service animals are welcomed.

Yes, secure luggage storage is complimentary both before arrival and after departure.

Guests may use express check-in at Leonardo Boutique Hotel Maastricht City Center for a quicker arrival process. Mobile check-in is not yet available at this property but is scheduled to launch between the end of October and the beginning of November.

Yes, Leonardo Boutique Hotel Maastricht City Center requires a security deposit at check-in to cover incidental charges. The deposit can be secured with a credit card, debit card or, in specific cases, cash. The exact amount depends on the length of stay and prevailing hotel policy.

Early arrival or late departure can be arranged subject to availability and possible surcharges.

Yes, reservations involving ten or more rooms are subject to tailored group terms and negotiated rates.

American Express, Visa, Mastercard, Diners Club and major debit cards are gladly accepted.

The entrance stands roughly 190 metres away, an easy two-minute walk across the square.

Guests can park at the nearby Q-Park De Colonel garage for roughly €17 per 24 hours, and Leonardo Boutique Hotel Maastricht City Center can reserve a space for you in advance to guarantee availability.

Yes, the adjacent Q-Park garage includes an electric-vehicle charging point for guests.

Vrijthof Square is about 1 kilometre away, taking roughly ten minutes on foot.

Sint Servaas Bridge, Bonnefanten Museum, The Bishop’s Mill and Maastricht Town Hall are within a ten-minute stroll.

The hotel does not operate a shuttle service. Nevertheless, Leonardo Boutique Hotel Maastricht City Center will be happy to arrange a taxi from Maastricht-Aachen Airport at an average cost of €40–45, or you are welcome to book your own private transfer.

Yes, city bikes cost €10 for 3 hours, €14 per day, €27 for two days and €39 for three.

Yes, the concierge team will happily order taxis or organise reputable car-hire.

Yes, frequent trains and buses from the nearby station reach MECC in about ten minutes.

Yes, an on-site fitness studio is available exclusively for resident guests.

The gym provides a range of standard cardio and strength-training equipment suitable for a complete workout.

Yes, the fitness centre is accessible 24 hours daily with a valid room key.

Yes, the concierge can assist in organising guided bicycle tours with trusted local partners; please contact them in advance to secure your preferred date.

Yes, the concierge gladly recommends museums, river cruises and seasonal events tailored to guest interests.

Yes, Family Rooms include a queen bed plus a sturdy twin bunk-bed ideal for children.

Yes, the vibrant Purple Red Lounge doubles as an inviting social area outside meeting times.

Yes, secure indoor bicycle storage is offered free of charge to resident cyclists.