FAQ about NYX Hotel London Holborn

Yes, high-speed Wi-Fi is complimentary throughout the hotel for all guests.

Currently, check-in begins at 3:00 PM and check-out is by 11:00 AM.

Yes, early check-in or late check-out is possible, subject to availability and an additional fee.

Yes, early check-in or late check-out is possible, subject to availability and an additional fee.

Yes, early check-in or late check-out is possible, subject to availability and an additional fee.

Yes, the hotel offers event spaces but no meeting rooms.

Currently, the hotel offers 213 modern rooms and suites in total.

Yes, the hotel was fully renovated and rebranded as NYX in 2021, giving it a fresh, contemporary feel.

Yes, all guest rooms are air-conditioned for comfort.

Yes, each room provides complimentary tea and coffee facilities for guests.

Yes, selected rooms feature a Smeg mini-fridge stocked as a minibar, and every room offers in-room refreshments.

No, the hotel does not offer connecting rooms.

Yes, each room is equipped with a hairdryer for guests’ convenience.

Yes, ironing facilities are available (in-room or promptly provided upon request).

Yes, rooms are tidied and serviced by housekeeping every day.

Yes, the hotel provides laundry and dry-cleaning services for guests (charges apply).

Yes, all rooms feature flat-screen smart TVs with Chromecast, so guests can stream content easily.

No, breakfast isn’t bundled into every rate, but guests can select a bed-and-breakfast package when booking or simply add breakfast on arrival.
 

Currently, a full buffet breakfast costs around £23 per adult (with reduced pricing for children).

Yes, the hotel’s Midtown restaurant provides all-day dining in a chic setting.

Yes, the hotel’s rooftop Glasshouse bar offers creative cocktails and skyline views, and it is open Thursday, Friday, and Saturday.

Yes, 24-hour room service is available, though only a limited menu is offered after 11:00 PM.

Yes, the kitchen can accommodate vegetarian, vegan, gluten-free and other dietary needs on request.

Yes, the main restaurant serves food until 11:00 PM, and the bar stays open until around midnight (later on weekends).

No, pets are not permitted, with the exception of service animals.

Yes, smoking is prohibited indoors, so the hotel maintains a fully non-smoking environment.

Currently, flexible reservations can be canceled up to 2:00 PM on the day of arrival without charge, whereas advance purchase rates are non-refundable.

Yes, a valid credit/debit card is required upon check-in for payment and incidentals; the hotel does not accept cash payments.

Yes, the lead guest must be at least 18 years old to check in at the hotel.

No, at this hotel, children under 12 are charged at the standard rate for both the room and breakfast.

Yes, the hotel will securely store guests’ luggage before check-in or after check-out as a complimentary service.

Yes, the hotel is in central London (Holborn), within walking distance of attractions like the British Museum and Covent Garden.

Yes, Holborn Underground station (Central and Piccadilly lines) is only a 3-minute walk from the hotel.

No, the hotel does not have its own parking; guests typically use nearby public car parks.

No, the hotel does not run an airport shuttle, but staff can assist in arranging a private transfer or taxi.

Currently, taking the direct Piccadilly Line Underground to Holborn (or a taxi) is the best way to reach the hotel from Heathrow.

Yes, King’s Cross St. Pancras and Euston stations are only a short Tube or taxi ride away from the hotel.

Yes, Holborn is a safe, central area; guests generally feel comfortable walking around (standard city precautions advised).

Yes, Oxford Street and the West End shops are about a 15-minute walk or a quick ride from the hotel.

Yes, St Pancras International is only about 2 stops away via the Tube (or 10 minutes by taxi), making the hotel handy for Eurostar travelers.

Yes, London City Airport is the nearest (roughly 7.5 miles away), while Heathrow is about 18 miles from the hotel.

Yes, the hotel’s Rena Spa offers an array of spa treatments and thermal facilities (sauna, steam room, etc.).

Yes, guests have access to a 13-meter indoor swimming pool at the hotel.

Yes, the hotel features a fully equipped gym for guests to use.

Yes, hotel guests enjoy complimentary access to the indoor pool, sauna, steam room, and gym.

Yes, children may use the indoor pool under adult supervision—during designated kids’ hours on weekdays and at any time on weekends.

Currently, the leisure facilities are open on weekdays from 6:30 AM to 10:00 PM and on weekends from 7:00 AM to 9:30 PM.

Yes, the concierge team can assist with booking local tours, attraction tickets, and restaurant reservations for guests.