FAQ about Leonardo Hotel Lelystad City Center

Yes, complimentary high-speed Wi-Fi is provided free of charge in all guestrooms and public areas for every guest.

Check-in officially starts at 15:00, while check-out is required no later than 12:00 noon on departure day.

Currently, the reception at Leonardo Hotel Lelystad City Center is staffed daily from 07:00 to 23:00; guests arriving later must arrange access in advance.

The hotel comprises 86 contemporary guestrooms and suites spread across several floors.

Yes, multilingual team members fluent in Dutch, English and German are available to assist international travellers throughout their stay.

Yes, the entire property, including all rooms and indoor areas, is strictly non-smoking.

Yes, Leonardo Hotel Lelystad City Center offers three flexible meeting rooms with modern audiovisual equipment that can host corporate events for up to approximately 250 participants.

Yes, a guest elevator serves all accommodation and public floors for convenient step-free access.

Yes, Leonardo Hotel Lelystad City Center participates in eco-friendly initiatives—housekeeping is performed only on guest request via the Duve app to reduce water and chemical consumption.

Yes, expedited check-in and check-out services are available to minimise waiting time at reception.

Yes, every room is equipped with an electric kettle and complimentary tea- and coffee-making amenities.

Yes, all private bathrooms feature a bathtub combined with an overhead shower for versatile bathing options.

Yes, hypo-allergenic bedding and additional pillows can be provided on request for enhanced sleeping comfort.

Yes, all accommodation categories include individually controlled air-conditioning to maintain the desired room temperature.

Yes, cribs are supplied free on request and rollaway beds can be added for a nightly surcharge.

Yes, connecting or adjoining rooms are available on prior request, subject to availability at check-in.

Yes, suites provide a separate lounge area and a private city-view balcony for added space and privacy.

Yes, walk-in visitors who are not staying overnight are welcome to enjoy beverages in the bar at Leonardo Hotel Lelystad City Center.

Yes, an iron and ironing board are available free of charge on request from housekeeping or reception.

Yes, an extensive hot and cold buffet breakfast is prepared fresh each morning in the restaurant.

Breakfast is available Monday–Friday 06:30–10:00 and Saturday–Sunday 07:30–11:00, allowing flexibility for early or late risers.

Yes, vegetarian, vegan, gluten-free and other dietary options are gladly prepared when requested in advance.

Three on-site venues at Leonardo Hotel Lelystad City Center include an international grill, an Asian wok restaurant and a casual café serving light meals.

Yes, the stylish lobby bar serves drinks daily 07:00–23:00 Sunday–Thursday and 07:00–01:00 Friday–Saturday.

Yes, a simplified continental-style breakfast can be arranged around the clock for guests arriving or departing outside normal hours.

Yes, kid-friendly buffet items and children’s menu choices are included to accommodate younger diners comfortably.

Yes, full room-service dining is available during restaurant hours, with a nominal delivery fee applied.

The registered guest must be at least 18 years old to check in.

Pets are not permitted; certified service animals are accepted at no additional charge.

Currently, full room payment and a credit-card pre-authorisation for incidentals are taken at check-in.

Flexible bookings may be cancelled free of charge until 18:00 on arrival day; other rates follow the conditions shown on confirmation.

No, the hotel operates cash-free; payments must be settled by credit or debit card.

Yes, subject to availability at Leonardo Hotel Lelystad City Center; late check-out is charged at €10 per additional hour after 12:00 noon.

For nine rooms or more, bespoke group contracts with specific pre-payment and cancellation terms will be issued by the sales team.

Yes, complimentary secured luggage storage is provided at reception for early arrivals and late departures.

Yes, guests must present valid photo identification and the credit card used for booking upon arrival.

Leonardo Hotel Lelystad City Center is roughly a 5- to 7-minute walk, about 500–900 metres, from Lelystad Centrum station.

Yes, a public garage opposite the entrance provides secure parking for approximately €6.50–€8.00 per 24-hour period.

Yes, standard bicycles can be rented at reception, enabling guests to explore local cycling trails easily.

A direct train from Lelystad Centrum reaches Amsterdam Centraal in roughly 40 to 45 minutes.

Yes, private transfers can be organised on request, and regular trains reach Schiphol in about one hour.

Batavia Stad Outlet, Aviodrome aviation museum, Oostvaardersplassen reserve and Walibi Holland theme park lie within a 10–30-minute journey.

No, on-site charging is unavailable; a garage five minutes’ walk away offers 3–4 EV bays.

The Agora Theatre is immediately adjacent, just a few steps across the public square from the lobby.

Yes, the concierge staff gladly book taxis and arrange local car-hire services upon request.

Yes, guests at Leonardo Hotel Lelystad City Center enjoy complimentary access to a well-equipped fitness centre with cardio and strength equipment.

Yes, reception supplies cycling maps and can arrange guided bike tours starting directly from the hotel.

Yes, an on-site games area includes an arcade section with a billiards or pool table for entertainment.

Yes, the front desk at Leonardo Hotel Lelystad City Center can purchase or reserve tickets for Walibi Holland and other nearby attractions.

Yes, staff can organise guided walking tours and nature excursions to the Oostvaardersplassen reserve on request.

Yes, major live sports events are screened in the bar and lounge for guests’ enjoyment.

Yes, complimentary board games and puzzles can be borrowed from reception for family leisure time.

Yes, the concierge will happily contact local golf clubs to reserve preferred tee times for guests.

Yes, Leonardo Hotel Lelystad City Center features a furnished outdoor sun terrace where guests can relax and enjoy open-air views.