FAQ about Leonardo Hotel Karlsruhe

Yes, Leonardo Hotel Karlsruhe provides complimentary high-speed Wi-Fi in all rooms and public areas.

Yes, the reception desk is staffed 24 hours daily for guest assistance.

Check-in begins at 15:00 and check-out is by 12:00 noon.

Yes, multilingual staff speak German, English and additional languages to assist international guests.

Yes, secure on-site parking is available for a fee; reservations are not required.

Yes, the parking garage includes electric vehicle charging stations for overnight guest use.

Yes, fully equipped meeting and conference facilities are available for corporate and private events.

Leonardo Hotel Karlsruhe features nine versatile meeting rooms that can host events for up to 360 participants.

Yes, accessible entrances, elevators, adapted rooms and bathrooms support guests with reduced mobility.

Yes, accessible entrances, elevators, adapted rooms and bathrooms support guests with reduced mobility.

Yes, all rooms feature individually controlled air-conditioning for year-round climate comfort.

Yes, every guest room includes a stocked minibar for convenient refreshments.

Yes, in-room kettles with coffee and tea sachets are provided complimentary.

Yes, irons and ironing boards can be delivered to rooms upon request.

Yes, a hairdryer is supplied in every bathroom for guest convenience.

Yes, hypoallergenic or extra pillows are available free on request from housekeeping.

No, room service operates during limited hours rather than continuously 24 hours.

Daily housekeeping service is included in the room rate for every guest at Leonardo Hotel Karlsruhe.

Yes, same-day laundry and professional dry-cleaning services are available for an additional fee.

Yes, a substantial hot and cold buffet breakfast is served each morning.

Breakfast is generally offered 06:30–10:30 on weekdays and 06:30–11:00 on weekends.

Yes, the kitchen gladly prepares vegetarian and vegan dishes when requested in advance.

Yes, an inviting lobby bar pours cocktails, regional beers and other beverages nightly.

Yes, gluten-free bread and other items are available; please inform staff beforehand.

Yes, external guests are welcome to dine in the restaurant or bar areas.

Yes, the hotel’s restaurant offers a children’s menu (kid-friendly buffet and kids’ meals are available).

No, pets are not permitted inside the restaurant; assistance dogs are excepted.

Leonardo Hotel Karlsruhe welcomes pets for a supplement of €15 per night, per animal.

Guests must be at least 18 years old to check in.

Yes, early check-in or late check-out can be arranged subject to availability and may incur a surcharge.

Yes, complimentary luggage storage is available before check-in or after check-out times.

Flexible reservations may be cancelled free of charge until 18:00 on arrival day.

Yes, a credit card pre-authorisation or cash deposit is requested at check-in.

Yes, reception offers express check-in and check-out services upon request.

Yes, bookings of ten rooms or more are subject to different group conditions.

Leonardo Hotel Karlsruhe is about 500 metres from Karlsruhe Hauptbahnhof, an easy five-minute walk.

The convention centre lies roughly 200 metres away, reachable on foot within minutes.

The nearest tram stop is Kongresszentrum on Ettlinger Straße, around 140 metres away.

No, the property does not operate a dedicated airport shuttle service.

Driving to Baden Airpark usually takes around 35 to 40 minutes, traffic permitting.

Karlsruhe Zoo is located directly opposite Leonardo Hotel Karlsruhe, reachable on foot in under a minute.

Yes, public bike-share stations and private rental shops are located nearby the hotel.

Yes, reception can arrange immediate taxi pick-ups or assist with external car-hire.

Yes, staff provide route advice and can sell tickets for local public transport.

Yes, Messe Karlsruhe is easily reached by tram line S2 or car in 15 minutes.

No, the hotel does not provide discounted tickets for the Karlsruhe Zoo; it is simply located nearby for guests to visit on their own.

Yes, the concierge can book guided city tours and excursions through trusted partners.

Yes, a furnished outdoor terrace welcomes guests for drinks during warmer months.

Leonardo Hotel Karlsruhe does not include an on-site fitness centre or gym.

No, there is no scheduled evening entertainment or live music programme offered.

Yes, reception recommends scenic jogging and walking routes through the adjacent Stadtgarten park.

Yes, a secure indoor storage area is available for guests’ bicycles.