FAQ about Leonardo Hotel and Conference Venue Hinckley Island
General Information
Yes, complimentary Wi-Fi is provided throughout the hotel, ensuring convenient internet access for every guest.
Standard check-in is from 3:00 PM, and check-out is until 11:00 AM, allowing guests sufficient time for arrival and departure.
Yes, the front desk is staffed around the clock to assist guests at any hour.
Yes, on-site parking is available, though fees may apply.
Yes, family-friendly facilities are offered, including spacious family rooms and amenities for children.
Yes, accessible rooms and facilities are available to ensure a comfortable stay for guests with mobility requirements.
Yes, a concierge service is provided to offer local information and assistance with arrangements.
Yes, a concierge service is provided to offer local information and assistance with arrangements.
Accommodation & Room Services
Yes, all rooms are equipped with air conditioning for a comfortable stay.
Yes, each room includes tea and coffee-making facilities for guests' convenience.
Yes, room service is available around the clock for dining at any time.
Yes, hypoallergenic bedding can be arranged upon request.
Yes, hairdryers and ironing boards are provided in each room for guest use.
Yes, laundry and dry-cleaning services are offered for added convenience.
Yes, connecting rooms are available on request for families or groups seeking adjacent accommodations.
Yes, complimentary toiletries are included in every bathroom for guests.
Food & Beverage
Yes, a buffet breakfast is served daily, offering a variety of dishes.
Breakfast is generally served from early morning until mid-morning, though specific times may vary by day.
Yes, vegetarian and vegan dishes are provided, ensuring diverse dietary choices.
Yes, gluten-free meals can be arranged upon request to accommodate dietary needs.
Yes, a children's menu is available to cater to younger guests' tastes.
Yes, non-residents are welcome to enjoy meals and drinks at the on-site venues.
Yes, afternoon tea is offered, providing a pleasant midday option for guests.
Yes, the on-site bar features local craft beers and specialty cocktails.
Policies & Terms
The minimum check-in age is typically 18 years old.
Yes, a security deposit or pre-authorization may be required at check-in.
Yes, pets may be accommodated under specific guidelines and fees.
Yes, smoking is not permitted anywhere on the premises.
Cancellation and refund terms vary by booking type, and details should be confirmed at reservation.
Yes, early check-in or late check-out may be granted subject to availability and possible fees.
Yes, baggage storage is offered so guests can securely store luggage before check-in or after check-out.
Yes, group bookings may have different terms and should be discussed directly.
Yes, express check-in and check-out options are typically offered for added convenience.
Location & Transportation
Yes, the hotel is conveniently located near the M69, making travel accessible.
It is approximately a 30-minute drive from Birmingham Airport, depending on traffic.
Hinckley train station is typically the nearest station for guests traveling by rail.
Yes, the front desk can assist with taxi bookings or car-hire arrangements for guests.
It generally takes about 25 minutes by car to reach central Leicester.
Yes, bus or coach stops can be found within a walkable distance for convenient transfers.
Yes, local attractions such as Bosworth Battlefield are accessible with a short drive.
Activities & Entertainment
Yes, an indoor pool is available for guests to enjoy during their stay.
Yes, children are permitted under supervision to ensure safety.
Yes, a sauna or steam room is typically available for relaxation.
Yes, the staff can assist with arranging local tours to enrich the guest experience.
Yes, special family getaway packages can often be arranged.
Yes, the venue hosts weddings and special events using its versatile conference spaces.