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FAQ about NYX Hotel Herzliya

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General Information

Yes, NYX Hotel Herzliya provides complimentary high-speed Wi-Fi throughout the entire property.

Yes, the Front Desk at NYX Hotel Herzliya is staffed 24 hours a day, ensuring assistance whenever you need it.

The hotel offers 179 thoughtfully designed guestrooms and suites across several categories, all crafted for exceptional comfort.

Yes, NYX Hotel Herzliya is fully accessible, featuring adapted guestrooms, elevators, and step-free public areas suitable for wheelchair users.

Yes, secure underground parking is available at NYX Hotel Herzliya for ₪45 per day.

Yes, the Honolulu Business Lounge welcomes business guests Sunday–Thursday, offering complimentary espresso, wines, soft drinks, light refreshments, and workstations equipped with power outlets and multimedia connections.

The multilingual team serves guests in Hebrew, English, and Russian, ensuring seamless communication.

Yes, the hotel offers Family Rooms and connecting rooms, comfortably accommodating up to three guests per room.

Accommodation & Room Services

Accommodation options include Deluxe, Executive, Deluxe with Balcony, Grand Deluxe, pet-friendly Deluxe, Studio Rooms, and the signature NYX Suite.

Yes, every guestroom features a Nespresso machine, and capsules are replenished daily at no additional charge.

The Deluxe Balcony Rooms include a private balcony; however, they do not offer a sea view.

Yes, each room features a 49-inch smart television with an IPTV system for both viewing and streaming content.

Currently, room service is suspended until further notice.

Yes, a baby cot for infants aged 0–2 can be provided for ₪55 per night, subject to availability upon check-in.

Food & Beverage

Breakfast is served on the lobby level from 06:30 to 10:30 on weekdays and from 07:00 to 12:00 on Saturdays.

HAVANA’s opening hours vary during the week; the restaurant showcases modern international cuisine. Please confirm the current schedule with the Front Desk.

Yes, the NYX Bistro Bar in the lobby offers beverages, cocktails, and light bites from the afternoon onward in a relaxed setting.

No, the hotel does not provide a complimentary coffee or tea station in the lobby.

Policies & Terms

Check-in from Sunday to Friday begins at 15:00, following identification and credit-card validation.

On Saturdays and Jewish holidays, check-in begins at 18:00, after the conclusion of Shabbat or the holiday.

Weekday check-out is by 11:00.

On Saturdays and public holidays, guests may check out until 14:00.

Guests must be at least 18 years old to check in. Minors must be accompanied by a parent or legal guardian.

Cancellation and modification terms depend on the chosen room type and rate plan; please review the conditions displayed during the booking process.

A pre-authorization hold of ₪300 may be placed on your credit card at check-in as a security deposit.

Yes. Small pets weighing up to 6 kg are welcome in designated rooms for an additional fee arranged in advance.

Yes, the hotel offers complimentary, secure luggage storage both before check-in and after check-out.

Location & Transportation

NYX Hotel Herzliya is located at 19 Aba Even Street, approximately a 6-minute walk from Dabush Beach.

Arena Mall at the marina is about a leisurely 10-minute walk from the hotel.

Herzliya railway station is roughly 4 km from the hotel, an 8-minute drive by car or taxi.

Yes, NYX Hotel Herzliya operates a complimentary shuttle to the beach at scheduled times during the swimming season.

Ben-Gurion International Airport is approximately 36 km away—about a 35–40-minute drive, depending on traffic.

Certainly. The concierge will gladly arrange standard taxis or VIP transfers upon request.

Central Tel Aviv is roughly 12 km south of the hotel, a 15–20-minute drive.

Specific information regarding accessible parking spaces near the elevators has not yet been published.

Activities & Entertainment

Yes, the heated indoor pool is open daily from 09:00 to 19:00.

Yes, access to the pool, fitness room, and spa is restricted to guests aged 18 and above.

The spa menu includes individual and couples’ massages, body treatments, and beauty rituals. Advance reservations are strongly recommended.

Yes, the pool area features a Jacuzzi and a dry sauna, both complimentary for adult guests.

The fitness room is open Sunday–Thursday 06:00–22:00 and Friday–Saturday 08:00–15:00 for guests aged 18 and over.

Yes, the rooftop terrace is open to all guests and may be reserved in advance for private events.

Absolutely. The spa team will gladly arrange a personalised massage for an additional fee; please book in advance.

Yes, NYX Hotel Herzliya features fully equipped event halls and meeting rooms suitable for conferences and seminars.