FAQ about Leonardo Hotel Heidelberg

Yes, Leonardo Hotel Heidelberg provides complimentary Wi-Fi throughout all guest areas and rooms.

At Leonardo Hotel Heidelberg, standard check-in begins at 3:00 PM, while check-out concludes by 12:00 PM daily.

Yes, the front desk remains open 24 hours, providing assistance at any time.

Yes, there are seven fully equipped meeting spaces suitable for various business events.

Yes, the establishment employs staff who speak multiple languages, ensuring convenient assistance for international visitors.

Leonardo Hotel Heidelberg offers on-site parking for approximately EUR 14 per day, subject to availability.

Yes, accessible rooms and facilities are provided for guests with reduced mobility requirements.

Yes, every guestroom is furnished with air conditioning to ensure a pleasant environment.

Yes, each room features coffee and tea-making appliances for in-room refreshments.

Minibars are not available in every room; however, certain room categories include a small refrigerator for storing beverages.

Yes, all private bathrooms include hairdryers to enhance guest convenience and comfort.

Yes, hypoallergenic bedding can be requested to accommodate sensitive guests and promote a restful stay.

Yes, laundry and dry-cleaning options can be requested and arranged through reception.

Yes, irons and boards are supplied upon request to accommodate pressing needs.

Yes, a buffet breakfast is served from 06:30 to 10:30 on weekdays and 06:30 to 11:00 on weekends.

Yes, vegetarian and vegan dishes are offered, catering to diverse dietary preferences.

Yes, gluten-free meals can be prepared upon request for guests with specific requirements.

Yes, children are welcomed in the dining and bar areas, ensuring a family-friendly environment.

Yes, visitors not staying overnight are welcome to enjoy the bar’s offerings.

Yes, lunch and dinner are served in the on-site restaurant, featuring local and seasonal cuisine.

No, the restaurant does not offer a special children’s menu (no kid-specific meals are listed).

Pets are welcome at Leonardo Hotel Heidelberg upon request; please note that an additional cleaning fee may apply.

Yes, the premises are entirely non-smoking, with designated outdoor smoking areas available.

Yes, early check-in or late check-out can be requested, subject to availability and fees.

The minimum check-in age is 18 years, and guests must present valid photo identification.

Yes, express check-in and express check-out are available for guests.

No, the hotel does not require a security deposit at check-in (no deposit policy is noted).

Cancellation conditions vary by rate; many flexible options allow free cancellation until 6:00 PM on the day of arrival.

Yes, luggage storage is provided for guests arriving early or departing late at no extra cost.

Leonardo Hotel Heidelberg is located about four kilometres from Heidelberg’s historic Old Town, easily reached by car or public transport.

Local buses operate near the property, offering convenient transportation to central Heidelberg and beyond.

The hotel does not operate a dedicated airport shuttle, but the team will gladly advise on suitable transport options.

Yes, the front desk will gladly reserve taxis or assist with car-hire contacts upon request.

Yes, Heidelberg Main Station lies roughly three kilometers away, accessible via bus or taxi.

No, major landmarks are not within easy walking distance, though public transport options are readily available.

Yes, drivers benefit from convenient motorway links nearby, providing quick access to the A5 and A6 highways.

Guests staying at Leonardo Hotel Heidelberg can make use of the on-site fitness room and relaxing sauna.

Yes, the hotel features a spa lounge/relaxation area where guests can unwind.

Yes, staff members can arrange guided tours or local excursions, ensuring guests enjoy regional highlights.

Yes, front-desk staff can recommend pleasant jogging and walking routes in the surrounding area.

Leonardo Hotel Heidelberg offers several flexible event rooms ideal for private gatherings, social functions, and corporate celebrations.

Yes, the staff is pleased to help reserve external cultural experiences or event tickets upon request.

Yes, a comfortable lounge area is located near the bar, providing a relaxed atmosphere for guests.

Yes, the reception happily offers recommendations for nearby dining venues and entertainment spots.