FAQ about U Splash Resort

Yes. U Splash Resort Eilat provides high-speed, complimentary Wi-Fi throughout all guest rooms and public areas, with no usage limits.

Yes. The Front Desk is staffed 24 hours a day and is delighted to assist with any requirement.

Check-in is available from 15:00 Sunday–Friday (from 18:00 on Saturdays and public holidays). Check-out is by 11:00, or by 14:00 on Saturdays and public holidays.

Yes. A spacious outdoor car park is available, complimentary and without prior reservation. Spaces are offered on a first-come, first-served basis.

Yes. The all-inclusive plan encompasses breakfast, lunch and dinner, along with soft drinks, hot beverages and alcoholic beverages served during the resort’s operating hours.

The team converses in Hebrew, English, Russian, Arabic and German, providing seamless service for guests from around the globe.

Yes. Designed with larger families in mind, the resort features family rooms with bunk beds and sofa beds, an on-site waterpark and supervised children’s clubs.

Yes. The resort is fully accessible, offering adapted Garden Rooms, ramps and accessible restrooms throughout.

Yes. A fully equipped conference hall is available for seminars, meetings and other corporate events, with setups tailored to your requirements.

Yes. Smoking is prohibited in all guest rooms and most public areas. Designated outdoor smoking areas are provided.

Accommodation options include Superior Room, Superior Double, Garden Room, Garden Room with Pool, Kids Garden Room, Kids Garden Room with Pool, Splash Suite, Studio Room and Royal Suite with Balcony.

Yes. Selected Garden Rooms and Kids Suites feature a private, heated plunge pool of approximately 14 sq m.

Yes. Kids Garden Rooms and several family categories include a convenient bunk bed for children.

Yes. Every guest room is equipped with a refrigerated minibar and a coffee- and tea-making set, available in-room or upon request.

Yes. A baby cot can be provided complimentary, subject to availability and advance request.

Yes. Each room offers individually controlled air-conditioning so guests may set their preferred temperature.

Irons and ironing boards are not delivered to guest rooms; however, dedicated ironing rooms are available throughout the resort.

Yes. Laundry and dry-cleaning services are available for an additional fee and may be collected directly from your room.

Yes. Breakfast is served as an abundant kosher buffet showcasing freshly baked breads, cheeses, salads and a variety of hot dishes.

Yes. Clearly labeled vegetarian and vegan dishes are available at the buffet, complemented by salads and dairy-free alternatives. We recommend advising the chef of your preferences prior to arrival.

Yes. Gluten-free meals are available at no extra cost when requested in advance.

Yes. The buffet restaurant includes a dedicated kids’ station serving popular children’s dishes, vegetables and pasta.

Yes. The all-inclusive package includes a daily afternoon coffee-and-cake service in the Lobby.

Yes. A private table or secluded area can be arranged in advance with the restaurant team, subject to availability.

Yes. The pool bar serves complimentary beverages, ice creams and snacks throughout pool opening hours.

The resort offers flexible terms: most rates may be cancelled without charge up to the deadline specified at the time of booking.

Guests must be at least 18 years old to check in and must present a valid photo ID upon arrival.

Pets are not permitted. However, the resort gladly welcomes certified service dogs at no additional cost.

Check-in is not available after 00:00. Guests expecting to arrive later should contact the Front Desk in advance to request an exception.

Yes, complimentary luggage storage is available at the Front Desk both before check-in and after check-out.

Yes, a credit card pre-authorization or cash deposit is required at check-in to cover incidental charges.

Yes, the resort accepts Visa, Mastercard, and American Express for payment and to guarantee reservations.

Late check-out may be arranged subject to availability; the applicable fee will be confirmed on the day of departure.

The resort is located in Kibbutz Eilot, approximately 4 km north of downtown Eilat—about a 7-minute drive.

Ramon Airport is roughly 18 km away; the journey along the new Arava Valley Road takes 15–20 minutes.

Popular spots such as Ice Mall, the BIG Eilat shopping complex, the seafront promenade, and Eilat Marina are all just 5–10 minutes away by car.

Yes, the Front Desk will be delighted to arrange taxis or car hire upon request.

The car park is not directly adjacent to the main entrance.

The resort does not arrange jeep tours or desert excursions.

Yes, an electric-vehicle charging station is located in the outdoor car park and is complimentary for guests.

As the mall is roughly 4 km away—a 45-minute walk—we recommend taking a taxi or driving.

The resort does not offer a scheduled shuttle service to local attractions.

Yes, unlimited access to the resort’s water park is included in the room rate for all registered guests.

The water park boasts five slides of varying heights and thrill levels, suitable for all ages.

The water park is closed during the winter months and typically reopens each April.

Facilities include a spacious outdoor pool, a heated indoor pool, an indoor jet pool, and a dedicated children’s pool.

Yes, the Kids & Teens Club features PlayStation, Nintendo, and other gaming stations throughout the day.

Yes, each evening the resort hosts family-friendly shows, live music, and activities in the theatre lobby.

Yes, guests enjoy complimentary access to a fully equipped gym featuring cardio machines and free weights.

Yes, an extensive menu of massages and body treatments is available at the spa; advance booking and an additional fee apply.

The resort does not arrange cruises or sailing trips on the Red Sea.

The resort does not feature a football pitch or tennis courts.