FAQ about U Magic Palace Eilat

Yes, U Magic Palace Eilat offers complimentary, unlimited Wi-Fi in all guest rooms and public spaces.

Yes, the Front Desk is manned 24 hours a day and is delighted to assist you at any time.

From Sunday to Friday, check-in begins at 15:00 and is available throughout the afternoon and evening.

On Saturdays and Jewish holidays, check-in opens at 18:00.

Check-out is by 11:00 Sunday–Friday and by 14:00 on Saturdays and Jewish holidays.

Yes, the property offers accessible guest rooms and public facilities, including elevators and designated parking spaces.

U Magic Palace Eilat features 322 guestrooms in the following categories: U Superior, Superior Pool View, Superior Balcony, Deluxe Panoramic, Palace Suite, Junior Suite, and Royal Premium Suite.

The hotel offers an open-air parking lot, complimentary for guests and subject to availability.

Yes, a charging station for electric vehicles is available in the parking area for guests, subject to availability.

Yes, the hotel features flexible conference and event venues available for private hire.

Yes, every guest room includes individually controlled air conditioning.

Yes, each room is appointed with a mini-bar for keeping beverages and snacks chilled.

Yes, an electric kettle with complimentary coffee and tea is provided in every room.

Yes, simply request our complimentary "Welcome Baby" package in advance, and a cot, kettle, and baby bath will be placed in your room.

Yes, connecting rooms are available and may be reserved in advance—ideal for families.

Room service is available daily from 10:00 to 00:00; it is not offered 24 hours.

Yes, select luxury suites include a balcony outfitted with a private Jacuzzi.

Yes, professional laundry and dry-cleaning services are available for an additional fee and can be tailored to your needs.

An iron and ironing board are not delivered to the room; however, the hotel offers two self-service ironing rooms for guest use.

Yes, a personal electronic safe is installed in every guest room for secure storage of valuables.

Yes, breakfast is presented as an extensive buffet featuring a wide selection of fresh dishes.

Breakfast is served daily from 07:00 to 10:30 in the main dining room.

Yes, with prior notice the chef will be pleased to prepare vegetarian or vegan dishes tailored to your preferences.

Yes, gluten-free meals are available; please inform the kitchen in advance.

Yes, the main restaurant serves dinner, while lunch may be enjoyed at the poolside Snack Bar for an additional charge.

Yes, you may order breakfast or any other available dishes to your room via room service.

Yes, the pool bar serves a variety of beverages, cocktails, and light snacks during operating hours.

Yes, the dining room includes a special children's buffet featuring dishes suited to younger palates.

Yes, the Lobby Lounge offers coffee and cake throughout the day during operating hours.

Yes, the hotel is distinctly family-friendly and warmly welcomes children of all ages.

Guests must be at least 21 years old to check in.

Pets are not permitted. Only guide dogs and certified service animals are accepted, in accordance with Israeli law.

Yes, late check-out may be arranged subject to availability and an additional fee. Please contact the Front Desk in advance.

Yes, the hotel offers complimentary luggage storage both prior to check-in and after check-out.

Yes, all guest rooms and indoor public areas are strictly non-smoking. Smoking is permitted only on private balconies where available.

Yes, baby cots and rollaway beds are available at no extra cost, subject to room type and availability.

Yes, the hotel offers contactless check-in and check-out via digital procedures and touch-free key collection.

Eilat Marina is roughly 300 m away—an easy three-minute stroll.

Yes, the Ice Mall is approximately 600 m from the hotel—about a leisurely seven-minute walk.

Yes, the Front Desk will gladly arrange a taxi to or from the airport upon request. Payment is made directly to the driver.

The drive to the Underwater Observatory Park is approximately 9.5 km and takes around 10 minutes, traffic permitting.

No, the hotel does not provide bicycle rentals.

Yes, Papaya Beach is about 1.2 km away—an enjoyable 20-minute walk.

The drive from Ovda Airport (VDA) to the hotel takes roughly 50–55 minutes, depending on traffic.

Yes, the in-house entertainment team presents lively shows and a full evening programme every night.

Yes, the supervised Kids’ Club operates daily. Children under six must be accompanied by an adult.

Yes, the club features arts-and-crafts sessions and, on select days, fun cooking workshops.

No, the main pool closes at dusk; night swimming is not available.

Yes, the hotel offers a dedicated indoor toddlers’ pool designed for the safety and comfort of young children.

Yes, the Wellness Center features a dry sauna, Turkish hammam and a soothing Jacuzzi, all available for an additional fee. Access is restricted to guests aged 18 and above.

Yes, guests aged 18 and over may use the gym; a spa entrance fee applies.

Yes, an extensive menu of professional massage treatments is available in the spa for an additional charge.

Yes, throughout the winter season the hotel hosts DJ sets and social events for adults in the public areas.

Yes, there is a dedicated Teen Lounge equipped with multimedia gaming stations, available for an additional fee.