FAQ about Leonardo Royal Hotel Edinburgh

Yes, the property has a 24-hour front desk. The reception team is on duty at all times to assist guests.

Check-in typically begins at 3:00 pm, and check-out ends by 11:00 am. The property offers early or late arrangements on request, subject to availability.

Yes, complimentary Wi-Fi is provided throughout the property. Guests can connect in both rooms and public areas.

Yes, the property welcomes families and children. Rooms and common areas are designed with family comfort in mind.

Yes, multilingual staff members are available. They can assist guests in different languages as needed.

Yes, multilingual staff members are available. They can assist guests in different languages as needed.

Yes, on-site parking spaces are offered to guests, subject to availability. Parking fees may apply.

Yes, the property features conference and meeting rooms suitable for various events. The events team can help organize set-ups and equipment.

The property provides standard, executive, and family rooms. All offer modern amenities for a comfortable stay.

Yes, each room includes tea and coffee-making facilities. Guests can enjoy complimentary beverages in their rooms.

Yes, hypoallergenic bedding is available upon request. Housekeeping can arrange allergen-free linens for sensitive guests.

Yes, each room comes with ironing facilities and a hairdryer. Guests can conveniently freshen their attire.

Yes, extra pillows can be requested at any time. Housekeeping will promptly deliver additional bedding.

Yes, a buffet breakfast is served daily. Guests can enjoy a range of hot and cold items every morning.

Breakfast is typically served from 7:00 a.m. to 10:00 a.m. on weekdays and from 7:30 a.m. to 10:30 a.m. on weekends. The staff can confirm exact times at check-in.

Yes, vegetarian and vegan options are available. The culinary team includes these choices in the dining menu.

Yes, the property caters to gluten-free diets. Guests are encouraged to inform the staff of their requirements in advance.

Yes, non-residents are welcome to use the bar, subject to capacity. Staff ensures a welcoming atmosphere for all visitors.

Yes, children are permitted in dining areas, and local regulations require adult supervision in bar areas.

Guests must be at least 18 years old to check in. Valid identification is required upon arrival.

Yes, pets may be allowed by prior arrangement and in designated rooms only. Guests should confirm restrictions before arrival.

The property is entirely non-smoking. Smoking is strictly prohibited in all rooms and indoor areas.

Yes, a security deposit or credit card pre-authorization is typically requested at check-in. This covers incidental charges.

Yes, certain rates include free cancellation options. Terms vary, so guests should check their booking details.

Yes, express check-in and check-out are offered. Staff can expedite the process for guests on a tight schedule.

Yes, luggage storage is available after check-out. Guests can explore the city before departing.

Yes, group bookings follow distinct terms and conditions. Interested parties should contact the property for further information.

Edinburgh Castle is approximately a 15-minute walk from the property, providing convenient access for sightseeing.

Haymarket Station is the closest major train hub. Several bus routes also serve the area near the property.

No, the property does not provide its own airport shuttle. Guests typically use taxis or public transportation.

Yes, the Royal Mile is within walking distance, taking about 15 to 20 minutes on foot.

Guests can arrange taxi or car-hire services through the front desk. The staff will be pleased to make the necessary bookings.

Travel time to Edinburgh Airport is around 25 minutes by car, depending on traffic.

Yes, on-site parking is generally convenient for drivers. Additional public parking is also available nearby if needed.

No, on-site massage or spa treatments are not offered. The staff can suggest nearby facilities if required.

No, the property does not feature a kids’ club. Parents can inquire at the front desk about local child-friendly activities.

Yes, the staff can assist with booking guided tours. They maintain contacts with local tour providers for guest convenience.

No, there is no scheduled evening entertainment at the property. Guests may explore the city's nightlife options independently.

No, the property does not include a rooftop terrace.

No, the property does not offer onsite fitness classes. Individuals seeking classes can find them in nearby gyms.