FAQ about Leonardo Hotel Edinburgh City

Yes, complimentary Wi-Fi is provided throughout the premises. The property ensures reliable connectivity in all rooms and public areas.

Check-in is typically from 3:00 PM, and check-out is until 11:00 AM. The hotel staff strives to accommodate arrivals or departures outside these times whenever possible.

Yes, the property offers accessible rooms and facilities for guests with mobility needs. The staff encourages direct contact for specific requirements.

Yes, family rooms are provided. The hotel offers adequate space and bedding configurations for families of different sizes.

Yes, the team includes members who speak multiple languages. This helps international visitors feel more comfortable and supported.

No, on-site parking is not provided. Guests may use a nearby public car park for an additional charge.

Rooms feature an en-suite bathroom, flat-screen TV, free Wi-Fi, and tea and coffee facilities. The property aims to ensure a comfortable stay for every guest.

Yes, each room includes heating. Air conditioning availability may vary.

Yes, tea and coffee-making facilities are provided in every room. The hotel strives to offer convenience for all guests.

Yes, complimentary toiletries and a hairdryer are supplied in each room. The aim is to provide essential comforts.

Yes, extra pillows and hypoallergenic options can be requested. The staff does its best to accommodate such needs.

Yes, laundry and dry-cleaning services are available for an additional cost. The staff coordinates convenient pick-up and drop-off times.

Yes, a buffet breakfast is offered daily. A variety of hot and cold dishes are provided to suit different tastes.

Breakfast typically runs from 7:00 AM to 10:00 AM on weekdays, with extended hours on weekends. The staff recommends confirming times at check-in.

Yes, vegetarian and vegan options are usually available. The culinary team aims to cater to diverse dietary preferences.

Yes, there is a bar area available. Guests can enjoy a selection of beverages in a relaxed setting.

Yes, non-residents are generally welcome at the bar. Visitors may be asked to provide identification or room details during busier periods.

Yes, gluten-free options can be arranged upon request. The kitchen team prepares special meals when notified in advance.

Yes, children are warmly received in the dining venues. The hotel creates a friendly environment for families.

Yes, certain pets may be allowed for an additional fee with prior arrangement.

Yes, guests must generally be at least 18 years old to register. A valid photo ID is required.

Yes, express check-in and check-out services are offered upon request. The team strives to expedite the process for busy travelers.

Yes, a credit card pre-authorization or deposit is typically requested at check-in. This measure covers any incidental charges.

Smoking is prohibited in all rooms and indoor areas. The hotel maintains a smoke-free environment for guests' comfort.

Yes, free cancellation may be available depending on the rate plan selected. Guests are advised to review their booking conditions.

Yes, early check-in or late check-out can sometimes be arranged for an additional charge. Availability may vary by date.

Yes, baggage storage is offered for guests after check-out. This service allows travelers to enjoy the city unencumbered.

Yes, group bookings may have distinct terms and conditions. Further details can be obtained from the reservations department.

Edinburgh Castle is approximately a 10-minute walk from the property. Guests can reach the landmark easily on foot.

Yes, the Royal Mile is within walking distance. Visitors can immerse themselves in Edinburgh's heritage while strolling.

No, a direct airport shuttle is not available. Guests typically use public transportation or taxi services to travel from the airport.

Haymarket Station is the closest major train station, located about a 10-minute walk away. It offers quick access to regional and national routes.

Yes, there are several taxi and rental car options nearby. The staff can assist with arranging transportation as needed.

The EICC is roughly a 5-minute walk away. This convenient proximity is ideal for conference attendees.

Yes, many of Edinburgh's notable attractions are reachable by foot. The hotel's location allows for convenient sightseeing.

Yes, bus and tram connections are readily available in the vicinity. Travel around the city is made straightforward by nearby stops.

Yes, Princes Street is within easy walking distance. Guests can enjoy shopping, dining, and sightseeing in that area.

Yes, the front desk can recommend reputable tour providers. The team gladly assists guests with booking local excursions.

Yes, the neighborhood features theaters, museums, and live performance venues. Guests can enjoy a variety of cultural experiences nearby.

Yes, numerous family-friendly spots and attractions are located in the surrounding area. The staff can offer recommendations for children.

Yes, the reception staff may assist in sourcing festival information and booking options.