FAQ about Leonardo Hotel Dresden Altstadt

Yes, at Leonardo Hotel Dresden Altstadt the front desk operates 24 hours a day, so guests may check in, check out, or request assistance at any time.

At Leonardo Hotel Dresden Altstadt, check-in officially begins at 15:00, while check-out is kindly requested by 12:00 noon on the day of departure.

At Leonardo Hotel Dresden Altstadt, check-in officially begins at 15:00, while check-out is kindly requested by 12:00 noon on the day of departure.

Yes, step-free entrances, elevators and fully equipped accessible rooms ensure comfortable access for guests with reduced mobility.

Yes, reception staff speak German and English and can assist in additional languages if required.

The hotel offers two fully equipped meeting rooms that together accommodate up to approximately fifty participants in various seating layouts.

No, laundry or dry-cleaning services are not provided; however, reception can supply an iron and ironing board for in-room use upon request.

Yes, every guestroom features individually adjustable air-conditioning and heating controls.

No, guestrooms do not include a minibar or refrigerator; instead, they provide an electric kettle, complimentary bottled water, and a convenient coffee and tea set for in-room preparation.

Yes, each room includes an electric kettle with complimentary tea and coffee supplies.

Yes, every guestroom includes a wall-mounted hairdryer located within the living area, ensuring travellers have convenient access when preparing for the day.

No, complimentary toiletries are placed in the bathroom on arrival only and are not automatically replenished each day during the stay.

Yes, hypoallergenic bedding, extra pillows or blankets can be supplied upon request without surcharge.

Yes, irons and ironing boards are available from reception and can be delivered to the room.

Yes, guestrooms are fitted with sound-insulated windows to minimise outside noise.

Each morning, Leonardo Hotel Dresden Altstadt offers a generous hot and cold breakfast buffet in its restaurant.

Breakfast is served Monday to Friday from 06:30 to 10:30, while on Saturdays, Sundays, and public holidays it runs from 07:00 until 11:00.

Yes, the buffet includes vegetarian and vegan choices, and additional items can be prepared on request.

Yes, gluten-free bread and other items are available; guests should advise the hotel in advance.

Yes, the hotel features a cosy lobby bar that serves a carefully curated selection of alcoholic and non-alcoholic beverages alongside specialty coffees throughout the day.

No, late-night or any food snacks are not available at the bar; only beverages are offered until closing time.

Yes, non-resident visitors are welcome to drop in for drinks during the bar’s opening hours.

No, the property currently provides no room service for either food or beverages; dining is available only in designated public areas.

Pets are welcome at Leonardo Hotel Dresden Altstadt for a supplement of about €15 per pet per night, provided prior notice is given.

Yes, the entire interior is non-smoking, with smoking permitted only in designated outdoor areas.

Flexible rates may be cancelled free of charge until 18:00 on the day of arrival; non-refundable rates follow different terms.

Upon arrival, the Leonardo Hotel Dresden Altstadt places a credit card pre-authorization to cover potential incidental charges.

Guests must be at least 18 years old to check in without an accompanying adult.

Yes, express check-in and express check-out can be arranged to speed up formalities.

Yes, early arrival or late departure can be granted subject to availability and a possible fee.

Yes, bookings of ten or more rooms are treated as groups and are governed by separate contract conditions.

Yes, guests may leave luggage at reception after check-out for the remainder of the day free of charge.

The hotel stands roughly 150 metres from Dresden Mitte railway station, allowing guests to reach the platforms comfortably within a leisurely two-minute walk.

The Zwinger complex is about 750 metres away, reachable on foot in approximately ten minutes.

Yes, the congress centre lies around 400 metres away and can be reached in five minutes on foot.

The S-Bahn S2 from nearby Dresden Mitte reaches the airport in roughly 22–25 minutes door to door.

No, the property does not run its own shuttle, but reception will gladly book a taxi or shared transfer.

Tram lines 6 and 11, as well as bus 94, stop at Kongresszentrum less than 200 metres from the hotel.

Yes, the front desk gladly orders taxis at any hour on request, yet it does not arrange car-rental or chauffeur-drive services.

No, the property does not feature a dedicated or locked bicycle storage facility for guests' own bikes.

Yes, the reception team acts as concierge, booking tickets and providing local information daily.

No, bicycle rental is not offered on site; guests wishing to cycle can obtain bikes from nearby external rental outlets in the city.

No, Leonardo Hotel Dresden Altstadt does not feature an on-site fitness centre or gym facilities.

Yes, complimentary maps outlining popular jogging and cycling routes along the Elbe River are available at reception.

Yes, the lobby bar streams major live sports events via its DAZN subscription, enabling guests to follow football, basketball and other broadcasts while relaxing.

No, there is presently no business corner, public computer, or printer available within the hotel for guest use.

At present, the hotel does not host regular seasonal cultural events on site.

Board games may be borrowed from reception for children to enjoy in the guestrooms or lobby.