FAQ about Leonardo Hotel San Sebastián

Yes, Leonardo Hotel San Sebastián offers complimentary high-speed Wi-Fi in all rooms and public areas.

Yes, Leonardo Hotel San Sebastián's reception operates 24 hours daily, ensuring assistance at any time.

Leonardo Hotel San Sebastián offers 115 stylishly appointed guest rooms.

Yes, several rooms are specifically adapted for guests with reduced mobility.

Yes, it is an entirely non-smoking hotel with no indoor smoking areas.

Yes, Leonardo Hotel San Sebastián provides two fully equipped meeting rooms for conferences and events.

Yes, the front-desk team speaks English, Spanish, Basque, French and additional languages.

Yes, an interior elevator offers step-free access to every accommodation floor.

Yes, stays qualify for earning and redeeming Leonardo AdvantageCLUB points and privileges.

No, Leonardo Hotel San Sebastián lacks on-site parking; nearby public parking costs €15 daily.

Comfort Room, Superior Room, Deluxe Triple Room and Family Room categories are available.

Yes, Family Rooms are available and comfortably accommodate up to four guests.

Yes, every room provides individual climate controls for air-conditioning and heating.

Yes, every guest room includes an in-room safe for securely storing valuables.

Yes, all bathrooms provide complimentary toiletries and feature a rainfall showerhead.

Yes, daily housekeeping service is provided for all occupied rooms.

No, cribs and rollaway beds are not available at the hotel.

Yes, an extra bed can be arranged for children aged 3–9 at €25 per night.

Yes, each room offers a work desk paired with high-speed Wi-Fi ideal for productive tasks.

Yes, a complimentary wake-up call can be arranged through reception upon request.

Leonardo Hotel San Sebastián serves a generous international buffet breakfast each morning in the breakfast room.

Monday–Friday 7:00–10:30; Saturday–Sunday 8:00–11:00.

Yes, the buffet includes clearly labelled vegetarian, vegan, gluten-free and lactose-free selections.

The breakfast buffet is currently priced at €15 per person.

Yes, the onsite restaurant serves lunch 13:00–16:00 and dinner 19:00–22:30 daily.

Yes, the lobby bar is open daily from 07:00 to 23:00.

Yes, a casual on-site coffee shop/café serves drinks and light snacks throughout the day.

Check-in begins at 15:00, and check-out is requested by 11:00.

The minimum registered guest age for check-in is 18 years.

No, pets are not permitted to stay at the property.

Cancellation and prepayment conditions vary by selected rate and room type; details are shown during the booking process.

American Express, Visa, Mastercard, Maestro and cash payments are accepted.

Yes, group bookings of five or more rooms are subject to different policies and possible supplements.

Yes, Leonardo Hotel San Sebastián provides complimentary luggage storage before check-in or after departure.

La Concha Beach is approximately 1.0 kilometre away.

Ondarreta Beach can be reached on foot in roughly 1.2 kilometres.

The “Bera Bera 85” bus stop is located about 120 metres from the hotel entrance.

Lugaritz train station lies approximately 1.0 kilometre away.

The hotel is about 17 kilometres from San Sebastián Airport.

Yes, an electric-vehicle charging station is available in Leonardo Hotel San Sebastián’s car park.

Miramar Palace is roughly 3.0 kilometres from the property.

Yes, a seasonal rooftop outdoor pool is available to registered guests.

The pool operates each year from 1 June through 30 September.

The seasonal rooftop pool is open daily from 11:00 AM to 9:00 PM.

Yes, a modern fitness room equipped with cardio and strength machines is available.

Yes, guests can enjoy panoramic views from the expansive rooftop terrace.

Yes, the rooftop swimming pool is supervised by a lifeguard during opening hours.