FAQ about Leonardo Hotel Derby

Yes, complimentary Wi-Fi is available throughout the property, ensuring guests can stay connected.

Yes, the reception area operates around the clock, ready to assist guests whenever they arrive.

Check-in starts at 3:00 PM, while check-out is required by 11:00 AM; late departures may incur fees.

Yes, the hotel’s public spaces feature step-free access and accessible restrooms for ease of movement.

Yes, members of the team speak multiple languages to support guests from different regions.

Yes, on-site parking is available, subject to availability; a daily fee applies.

Yes, the hotel features dedicated event spaces equipped with modern technology for successful meetings.

Yes, the hotel offers amenities such as cribs and high chairs upon request, making family stays more comfortable.

There are a variety of well-appointed rooms, including Standard, Executive, and Family accommodations to suit different preferences.

Yes, each room is outfitted with a kettle, cups, and a selection of hot beverages for guest convenience.

Yes, the hotel provides air-conditioned rooms to ensure a comfortable environment in any season.

Yes, some rooms include USB ports, and international adaptors are available to purchase at reception.

Yes, hypoallergenic bedding can be provided upon request, subject to availability.

Yes, round-the-clock room service is available to meet dining needs at any time.

Yes, each en suite bathroom offers essential toiletries for guest convenience.

Yes, the housekeeping team will gladly supply additional linens upon request.

Yes, laundry and dry-cleaning are handled by a local partner for an additional fee.

Yes, a buffet-style breakfast is served daily, featuring both hot and cold selections.

Breakfast runs 6:30–10:00 AM on weekdays, with extended service times at weekends.

Yes, the menu includes vegetarian and vegan choices to accommodate various dietary preferences.

Yes, gluten-free items are available upon request, with precautions taken to minimize cross-contamination.

Yes, non-residents are welcome at the bar, making it an inviting spot for socializing.

Yes, a children’s menu is available to cater to younger guests.

No, the hotel does not offer an afternoon tea service.

Yes, the bar often carries local craft ales, allowing guests to sample regional flavors.

Guests are generally required to be at least 18 years old at check-in. Identification may be requested.

Yes, most standard reservations include free cancellation if done within the specified timeframe.

Yes, a credit card pre-authorization may be required at check-in to cover incidentals. The hold is released upon check-out.

No, pets are not permitted, except for service animals.

No, the property maintains a strict non-smoking policy in all areas.

Yes, express services are available, allowing guests to streamline their arrival and departure.

Group bookings typically include special rates and terms for larger parties. The reservations team can advise further.

Yes, luggage can be stored at reception until the room is ready for check-in.

Yes, the front desk will accommodate such requests whenever possible. Additional fees may apply.

It is approximately a 10-minute walk from both the city center and Cathedral Quarter, providing convenient access to local attractions.

Derby railway station is the nearest, located just a short taxi ride or brisk walk away.

No, there is no dedicated shuttle service, but the staff can assist in arranging taxi or private transfer options.

Yes, the Museum and Art Gallery can be reached on foot in around 10 to 15 minutes.

Yes, Pride Park Stadium is a short drive away, making it convenient for sporting events or concerts.

Yes, taxis can be booked through reception, and the team can assist with car-hire arrangements.

Yes, it offers straightforward access to routes leading into the Peak District, making it a practical base for day trips.

Yes, a small fitness room is available, offering essential exercise equipment for guests.

No, the hotel does not have an indoor swimming pool.

No, spa or massage services are not currently offered on-site.

No, there are no scheduled fitness classes, but guests are free to use the gym independently.

Guests can make arrangements at the front desk, where staff can recommend reputable tour providers.

No, the hotel does not host entertainment events, but the team can suggest local venues.

No, there is no dedicated children’s play area or organized entertainment for kids on-site.

No, there is no rooftop terrace, but certain upper-floor rooms provide pleasant views of the surroundings.

No, leisure facilities are reserved exclusively for registered guests; day passes are unavailable.