FAQ about The Grand Brighton

Yes, complimentary high-speed Wi-Fi is available in all bedrooms, meeting spaces, and public areas.

Yes, the reception desk is staffed 24 hours a day for arrivals, departures, and guest assistance.

Check-in begins at 4 PM and check-out is by 11 AM.

Yes, the hotel welcomes families with spacious family rooms, children’s menus, and cots on request.

Yes, step-free access, lifts to all floors, accessible bathrooms, and designated parking bays are provided.

Yes, the reception team includes multilingual colleagues who can assist in several European languages.

Yes, secure valet parking is offered on-site for about £40 per night, subject to availability.

Yes, there are 13 versatile meeting rooms, including the sea-facing Empress Suite that hosts up to 1,000 delegates.

Yes, every room includes a small cooler-style fridge, while fully stocked minibars are provided in suites.

Yes, every bedroom is equipped with individually controlled air-conditioning for both cooling and heating.

Yes, same-day laundry and dry-cleaning are available Monday–Saturday; items collected before 9 AM are returned by 6 PM the same day.

Yes, each room has a kettle or pod machine with complimentary tea and coffee supplies.

Yes, an iron and ironing board are stored in every wardrobe.

Yes, full-size hairdryers are provided in every bathroom.

Yes, refurbished rooms include USB-A and USB-C charging ports on both sides of the bed.

Yes, eco-friendly premium toiletries are supplied and replenished daily.

Yes – subject to availability; please request in advance and the team will do its best to accommodate.

Yes, a selection of Classic and Deluxe rooms feature inter-connecting doors; please request these when booking as availability is limited.

Yes, an all-day menu is offered, with selected dishes and drinks available 24 hours.

Yes, a hot-and-cold buffet breakfast is served each morning in Cyan restaurant.

Breakfast is served from 7:00 to 10:30 AM Monday–Friday and 7:30 to 11:00 AM on Saturdays, Sundays, and Bank Holidays.

Yes, clearly labelled vegetarian and vegan dishes are included on the breakfast buffet.

Yes, Victoria Bar & the sea-facing Victoria Terrace serve cocktails and light bites overlooking the Channel.

Yes, gluten-free dishes are offered, including a dedicated gluten-free afternoon tea menu.

Yes, a reduced snack menu marked “24 hrs” is available overnight.

Yes, the award-winning afternoon tea is served daily on the Victoria Terrace, and advance booking is strongly recommended.

Yes, Cyan features a dedicated children’s menu with smaller portions of house favourites.

Yes, the Victoria Bar & Lounge welcomes non-residents until 11 PM without the need for a reservation.

Yes, mobile pre-arrival check-in and express check-out are available on request.

Yes, a credit-card pre-authorisation of approximately £50 per room is taken on arrival for incidentals.

Visa, Mastercard, American Express and Maestro debit cards are accepted, along with contactless payments via Apple Pay and Google Pay; cash in GBP is also welcomed, while PayPal is not accepted at the desk.

Yes, luggage can be stored securely without charge before check-in and after check-out.

Guests must be at least 18 years old to check in.

Yes, up to two well-behaved dogs may stay for £30 per pet, per night; service animals stay free.

Smoking, vaping, and e-cigarettes are prohibited in all rooms, balconies, and indoor areas; a cleaning fee applies for breaches.

Flexible rates can be cancelled free of charge up to 4 PM two days before arrival; advance-purchase rates are non-refundable.

Yes, late check-out is subject to availability and charged from about £20 per extra hour.

The pier is about a 5-minute walk (≈0.5 mile / 800 m) east along the seafront.

Brighton Station is the nearest rail hub, roughly a 15-minute walk (≈0.7 mile) or 5 minutes by taxi.

Direct trains take about 30–35 minutes; by car the journey is typically 40–45 minutes, traffic permitting.

Yes, the concierge can arrange private transfers or airport taxis on request; regular shuttle buses are not provided.

The Lanes begin about 0.3 mile (≈5 minutes on foot) from the hotel’s front door.

Yes, the i360 is roughly 0.2 mile away—around a 3-minute walk west along the promenade.

Yes, the concierge team provides taxi bookings and can arrange car-hire deliveries to the hotel.

Yes, the hotel faces the seafront; guests reach the pebbled beach in under a minute by crossing Kings Road.

No, a permanent on-site gym is not yet available; a new fitness centre will open with the Grand Spa in early 2025.

Yes, the on-site spa now offers massage and holistic treatments; advance booking is recommended.

Yes, the Thermal Suite includes sauna and steam room; 90-minute access costs £30 per person.

Yes, the glazed Victoria Terrace and many sea-view balconies provide panoramic coastal views.

Yes, the concierge offers tour and ticket assistance for guided city walks, coastal trips, and vineyard visits.

Yes, live lounge performances and seasonal events are staged in the bar and Empress Suite.