Guest reviews for NYX Hotel Berlin Köpenick by Leonardo Hotels

Everything was great! Loved the treats at the reception table, friendly staff, great room, reasonable price. LOVED the BREAKFAST variety and quality, esp the fresh fruit. The only downside was the bar not keeping track of who bought what, and the person in charge of our group was charged about 150 euro for the unpaid bar tabs. Perhaps people should pay as they go. Other than that, everything was FABULOUS!!!

The hotel is located in a very nice place, close to the castle park, the promenade along the river and the old town. Underground parking, cleanliness in the room, a large selection and quality of products for breakfast and nice service are the strong points of the hotel. The bathroom should be refreshed, especially the grouts near the tiles, the ventilation is quite loud and inefficient, and when you open the window it is loud due to the surrounding traffic, but this is normal in the city.

I like Leonardo hotels in general having recently stayed in the one in Glasgow. I find it to offer good value comfortable rooms and very good breakfasts. I'll be back.

I strongly recommend this hotel for the location, facilities and profesionalism of the staff.

I stayed in a refurbished room, my first experience since Leonardo took over the hotel from Penta . The refurbished bathroom was very good, the bedroom also good, more comfortable furniture.

Highly recommend

The service staff helped directly when we had problems with the pillows, they where to hard. We got new pillows and slept very well. The room was clean, the staff very kind. Nice and helpfull staff at the reception and the breakfast area as well. Many thanks!

Best hotel in the world

Overall a great stay, the lifts and floor areas outside the lifts could do with a brighten up, that apart everything was good.

We come back for sure . Hotel is nice and clean . Staff very helpfull. Great Location .

Big thank you to Yvonne and the whole team! The staff was welcoming and professional, the food was delicious, and the cocktails were really nice. I loved the vibe of the hotel. My room was spacious and super clean. Will be back, no doubt!

The hotel was very nice. The room looked out to the canal. Was very pretty clean hotel and nice staff. Easy parking in the garage. Close to train if needed.

comfortable beds, hotel ok, second stay and will come again. Breakfast has good variation of food, but the quality was realy poor.

Everything was more than enough

I arrived in Berlin to attend a heath and disability conference. The hotel was the perfect venue for this! The staff were polite and the food was fantastic.