FAQ about Leonardo Hotel Belfast

Yes, complimentary high-speed Wi-Fi is available in all guest rooms and public areas.

Yes, reception is staffed around the clock for check-in, assistance and security.

Check-in is from 15:00 and check-out is by 11:00.

No, on-site parking is not available; guests enjoy discounted day and overnight rates at the adjacent Value Car Parks facility.

Yes, the hotel offers family rooms, children’s menus and cots or highchairs on request.

Yes, fully accessible bedrooms, adapted bathrooms and step-free public areas are available.

Yes, complimentary locked luggage storage is provided at reception.

Yes, five fully equipped meeting rooms and events support staff are available for hire.

Room categories comprise Standard Double, Double & Single, Family, Superior and rooms featuring two double beds.

Yes, each room includes an electric kettle with complimentary tea and coffee supplies.

Yes, an iron and full-size ironing board are stored in every wardrobe.

Yes, a hairdryer is provided in every guest room.

Yes, eco-friendly toiletries are supplied at no extra charge.

Yes, additional or hypoallergenic pillows and duvets can be requested from housekeeping.

Air-conditioning is installed in all fifth-floor rooms and in 16 rooms on each other floor; remaining rooms offer individually controlled central heating only.

No; room service operates daily from 12:00 to 21:30, and menus are provided in every room.

Yes, same-day laundry and dry-cleaning is available Monday–Saturday by an external company.

Yes, all rooms feature a laptop-sized digital safe.

Yes, a full hot-and-cold buffet is served every morning.

Breakfast is served until 10:00 on Monday–Friday and until 11:00 on Saturday–Sunday.

No, breakfast is only included on B&B rates; room-only bookings exclude it.

Yes, freshly prepared vegetarian and vegan choices are available every day.

Yes, gluten-free items are prepared on request; guests are kindly asked to inform staff in advance.

Yes, the Bar & Grill serves drinks, cocktails and light meals throughout the day.

Yes, lunch is served from 12:00 and dinner until 21:30 daily.

Yes, a dedicated children’s menu is available.

Snacks may be purchased from the Off the Shelf area beside reception.

Cancellation terms depend on the rate booked; flexible reservations can usually be cancelled free of charge until 16:00 the day prior to arrival. Advance Purchase rates are Non Amendable, Non Refundable.

Yes, flexible rates include free cancellation within the stated deadline.

Early check-in is not formally offered; however, if the allocated room is ready when the guest arrives, staff will complete check-in at no extra charge.

Yes, a credit-card pre-authorisation is taken at check-in to cover incidentals.

Guests must be at least 18 years old to check in.

No, pets are not permitted except for registered guide dogs.

No smoking is permitted anywhere on the premises; cleaning fees apply for violations.

Express check-out is available via a drop box at reception; express check-in is not currently offered.

Yes, late check-out is available subject to availability for £10 per hour.

All major credit and debit cards are accepted; the property is entirely cash-free.

The hotel is situated on Fisherwick Place, Great Victoria Street, BT1 6DY, directly opposite the Assembly Buildings.

Approximately 300 m (a 5-minute walk).

About 3 km (2 miles); 10 minutes by taxi or 30 minutes on foot.

Grand Central Station is a 3 minute walk from the hotel.

Around 10–15 minutes by taxi, depending on traffic.

No, there is no dedicated shuttle; reception will gladly book taxis or private transfers. There is an Airport bus operated by Translink which arrives & departs from Grand Central Station.

Yes, discounted day and overnight rates are available at Value Car Parks next door.

Yes, roughly 1.4 km (about a 20-minute walk) or 5 minutes by taxi.

Yes, the front desk will arrange taxis or car-hire reservations on request.

No, the hotel does not have an on-site gym, but staff can recommend nearby facilities.

No, there is no swimming pool at the property.

No, spa and massage services are not available on site.

Yes, the reception team can book Black Taxi tours and other excursions.

No, regular in-house entertainment is not scheduled, though the bar occasionally screens major sporting events.

No; however, guests may use lobby seating areas or hire a meeting room.

No on-site bicycles, but reception can direct guests to nearby rental outlets.