FAQ about Leonardo Hotel Augsburg

Yes, the front desk at Leonardo Hotel Augsburg is open around the clock to assist guests.

Check-in begins at 15:00, and check-out is by 12:00, subject to availability.

Yes, complimentary Wi-Fi is available throughout the property.

Yes, it is family-friendly and offers baby cots upon request.

Yes, it features accessible rooms and amenities for guests with mobility needs.

Yes, staff members speak multiple languages, including English and German.

Yes, Leonardo Hotel Augsburg offers secure on-site parking for a daily fee.

Yes, there are modern meeting and conference facilities available.

Leonardo Hotel Augsburg features a total of 235 rooms.

Yes, each room is furnished with air conditioning.

Yes, every room includes coffee-making facilities, while tea-making facilities are provided in the higher room categories.

Yes, an in-room safe is included for guests' valuables.

Yes, a hairdryer is provided in each bathroom.

Yes, irons and ironing boards can be requested from reception.

Yes, room service is available, although service times may be limited.

Baby cots are available upon request; extra beds are not provided.

Yes, allergy-friendly bedding is available – the hotel can provide hypoallergenic pillows or bedding upon request.

Yes, laundry and dry-cleaning services are available for an additional fee.

Breakfast at Leonardo Hotel Augsburg is served from 06:30 to 10:00 on weekdays and until 11:00 on weekends.

Yes, a daily buffet breakfast is provided.

Yes, vegetarian and vegan dishes can be prepared on request.

Yes, gluten-free options are available if requested in advance.

Yes, lunch and dinner are served in the on-site restaurant.

Yes, the bar welcomes both hotel guests and external visitors.

No, late-night room service is currently unavailable; only standard dining hours apply.

Yes, children are welcome in all dining areas.

Yes, children’s menus are available on request.

The entire property is non-smoking.

Yes, pets are permitted for an additional fee; advance notice is recommended.

Cancellation conditions depend on the rate and reservation details.

Yes, both options can be arranged based on availability and may involve a fee.

No, there is no fixed security deposit. A credit/debit card is required at check-in for incidentals, but no upfront cash deposit is generally charged.

Yes, the minimum age to check in is 18 years.

Yes, baggage storage is offered for guests’ convenience.

Yes, online pre-check-in accelerates arrival; departures follow the normal check-out procedure.

For group reservations (generally more than 5 rooms), different policies and additional fees may apply.

Leonardo Hotel Augsburg is located approximately 1.5 kilometres from the city centre.

The nearest major station is Augsburg Hauptbahnhof, roughly 1.3 kilometers away.

No, shuttle service is not provided; taxis or public transit are recommended.

It usually takes around 60 minutes by car, depending on traffic.

Yes, taxis and car rental options can be found in the surrounding area.

Nearby highlights include the Fuggerei, Augsburg Cathedral, and the historic center.

Yes, various dining and shopping venues are accessible on foot.

Yes, public transport connections are conveniently located nearby.

Leonardo Hotel Augsburg provides a fitness centre equipped with modern machines for a convenient workout.

No, there is no indoor swimming pool on site.

No, there is no spa or wellness center available.

Yes, the staff can help organize tours and local activities on request.

No, the hotel does not organize entertainment programs or live music. It’s a modern city hotel focused on accommodations and standard services (bar, restaurant, etc.), without regular shows.

Yes, during summer months—weather permitting—Leonardo Hotel Augsburg opens its rooftop bar, offering sweeping city views.

No, there is no dedicated play area for children on the premises.

Yes, guests can rent city bicycles through a partner app service for an additional fee.

Yes, the front desk team at Leonardo Hotel Augsburg can assist with booking tickets and arranging local excursions.