FAQ about Leonardo Hotel Antwerpen

Yes, Leonardo Hotel Antwerpen provides complimentary high-speed Wi-Fi in all rooms and public areas.

Yes, the front desk is staffed around the clock to assist guests 24 hours a day.

The official check-in time begins at 3:00 pm on the arrival date.

Standard check-out time is by 12:00 noon on the day of departure.

Yes, Leonardo Hotel Antwerpen is entirely non-smoking, with no smoking permitted anywhere.

There are 108 contemporary guest rooms and suites available across five floors.

Yes, multilingual team members speak Dutch, English, French, Spanish and additional languages to welcome international travellers.

Yes, a modern elevator provides access to all guest floors and public areas.

Leonardo Hotel Antwerpen holds an official four-star rating under the Hotelstars Union classification.

Yes, every accommodation features individual air-conditioning and heating controls for personalised comfort.

Yes, complimentary in-room tea- and coffee-making facilities are provided in all categories.

Yes, each room is equipped with a minibar-style refrigerator for drinks and snacks.

Yes, bathrooms offer free toiletries and feature invigorating rainfall showerheads.

Yes, hypo-allergenic bedding is fitted, and extra pillows are available on request at no additional charge.

Yes, baby cots can be reserved in advance for a €10 surcharge per stay.

No, only late-night room service is available; full 24-hour dining is not currently offered.

Yes, same-day laundry and professional dry-cleaning services can be arranged through reception.

Yes, double-glazed, sound-proofed rooms enhance sleeping comfort even near the station.

Yes, Leonardo Hotel Antwerpen serves a generous hot and cold breakfast buffet every morning.

On weekdays breakfast is available from 7:00 am until 10:00 am each morning.

At weekends breakfast is offered from 7:30 am until 10:30 am for residents.

Yes, the buffet always includes vegetarian dishes and can provide vegan options on request.

Yes, the stylish lobby bar remains open 24 hours a day for drinks and light bites.

Yes, guests may sample a curated selection of renowned Belgian beers at the bar.

Yes, convenient Grab’n’Go snacks and beverages are stocked throughout the day in the lobby.

Yes, non-resident visitors are welcome to enjoy drinks in the bar’s relaxed setting.

The minimum age to check-in is 18 years, with valid photo identification required.

Yes, Leonardo Hotel Antwerpen offers streamlined express check-in and express check-out on request.

No, pets are not allowed to stay at the hotel.

Yes, accredited service animals are accepted without additional fees or restrictions.

A refundable breakage deposit of €50 per stay is collected at check-in.

Yes, complimentary secure baggage storage is offered before check-in and after check-out.

A municipal city tax of €2.97 per person per night is payable locally.

Free cancellation is offered on flexible rates; terms vary by chosen rate plan.

Extra beds are available at €25 per night and are subject to availability.

Accepted payment methods include American Express, Visa, Mastercard, Maestro, major debit cards and cash in euros.

The hotel sits directly opposite Antwerp Central Station, less than two minutes’ walk away.

Antwerp Zoo is approximately 100 metres from the entrance, just across the square.

Yes, Leonardo Hotel Antwerpen can arrange private airport shuttle transfers in advance for an additional fee.

Brussels Airport is the nearest major airport, about 45 km away, or 35-40 minutes by car.

Yes, limited on-site underground parking is offered at €21 per vehicle per day.

The underground car park accepts vehicles up to a maximum height of 1.85 metres.

Yes, drivers of non-Belgian vehicles must obtain a temporary Antwerp city parking permit before arrival.

Nearby Premetro stations Astrid and Diamant are reached on foot within three minutes.

Yes, the front-desk team will gladly organise taxis or private car-hire services upon request.

Yes, Leonardo Hotel Antwerpen offers an airy fitness centre with modern cardio and strength equipment.

Yes, bicycles can be rented directly at reception for convenient city exploration.

Yes, guests may relax with a drink on the pleasant outdoor terrace adjoining the lounge.

Yes, special romance and celebration packages, including proposal amenities, can be arranged with advance notice.

Guided walking tours of the Diamond District and historic centre can be booked through the concierge.

No, attraction tickets are not sold on-site; guests may purchase them directly online or at venues.

Guests at Leonardo Hotel Antwerpen support Green Key by recycling, reusing towels, and ordering via Duve.

Live entertainment is not scheduled regularly, though occasional themed events may be hosted in the bar.