FAQ about Leonardo Hotel Amsterdam City Center

Yes, Leonardo Hotel Amsterdam City Center provides complimentary high-speed Wi-Fi in all guestrooms and public spaces.

Yes, the reception operates 24 hours daily, enabling check-in and guest assistance at any time.

Standard check-in begins at 15:00, while check-out is required by 12:00 noon on departure day.

Yes, the team includes Dutch, English, German and Spanish speakers to assist international travellers courteously.

Yes, all interior areas are strictly non-smoking to maintain a fresh environment for guests.

Leonardo Hotel Amsterdam City Center comprises 103 contemporary guest rooms across various categories.

Yes, the hotel holds the internationally recognised Green Key sustainability certification.

Yes, a complimentary internet terminal is provided in the lobby for guest use.

Yes, dedicated family, triple and quadruple rooms accommodate travellers with children comfortably.

Yes, a guest elevator links the lobby with all accommodation floors for step-free access.

Yes, every room features an electric kettle with complimentary tea and coffee supplies.

Yes, each guest room is equipped with a mini-fridge for personal refreshments.

Yes, private bathrooms include free toiletries and a wall-mounted hairdryer for guest convenience.

Yes, baby cots can be requested in advance and are provided free of charge, subject to availability.

Yes, you can request extra pillows or hypo-allergenic bedding when making your reservation or at check-in. All special requests are subject to availability and may carry a small surcharge, so we recommend contacting the hotel in advance to secure your preference.

Currently, full housekeeping is carried out only when guests request it via the in-house Duve app.

Yes, irons and ironing boards are available on request and may already be present in some rooms.

Yes, guestrooms offer individually adjustable air-conditioning and heating for personalised climate comfort.

Yes, a laptop-size electronic safe is installed in every room for secure storage.

Yes, all rooms feature a 40-inch HD flat-screen TV offering satellite and cable channels.

Yes, Leonardo Hotel Amsterdam City Center serves a generous hot-and-cold buffet breakfast each morning in the restaurant.

Breakfast is available daily from 07:00 until 11:00.

Yes, vegetarian and vegan options are included alongside the regular buffet items.

Yes, gluten-free items can be provided on request at the breakfast buffet.

Breakfast is not included in all rates; it may be added for an extra charge of approximately €21.50 per person.

Yes, a child-friendly buffet section ensures younger guests find suitable breakfast choices.

Yes, Leonardo Hotel Amsterdam City Center offers 24-hour vending machines with snacks and drinks in the public areas.

Leonardo Hotel Amsterdam City Center offers both flexible and non-refundable rates. Flexible reservations can be cancelled or modified free of charge within the stated deadline, after which up to 90 % of the booking value may be charged. Non-refundable bookings are prepaid in full and cannot be changed or cancelled.

No, the hotel takes no security deposit, so no card pre-authorisation or cash is needed.

Yes, Leonardo Hotel Amsterdam City Center offers express check-in and express check-out for added convenience.

The minimum check-in age is 18 years.

No, pets are not permitted; certified guide dogs are fully exempt from the restriction.

Yes, complimentary luggage storage is available both before check-in and after check-out.

Yes, early arrival or late departure can be arranged subject to availability and an extra fee.

Bookings involving more than nine rooms are subject to special terms, conditions and possible supplements.

No, the building lacks a dedicated wheelchair entrance, so accessibility is limited and may involve steps.

From Leonardo Hotel Amsterdam City Center it is roughly a five-minute walk to lively Leidseplein Square.

The nearest stop is Leidseplein tram stop, about 400 metres—or five minutes—on foot.

A taxi journey to Schiphol Airport usually takes around 20–25 minutes, depending on traffic.

Yes, Leonardo Hotel Amsterdam City Center rents bicycles directly on site for convenient city exploration.

No, a dedicated airport shuttle is not operated; however, the team can arrange paid private transfers upon request.

The hotel lacks a private car park; guests may use paid street parking or nearby public garages.

Rijksmuseum, Van Gogh Museum and Stedelijk Museum are all reachable on foot in under ten minutes.

Amsterdam Central Station is about 2.6 km away; trams from nearby Leidseplein provide the most convenient link.

Yes, Vondelpark is approximately 230 metres away—an easy three-minute stroll from the hotel.

Yes, Leonardo Hotel Amsterdam City Center features a cosy TV lounge adjacent to reception with comfortable seating for relaxation.

Yes, although there is no dedicated concierge, the front-desk staff gladly help arrange guided tours and attraction tickets.

While the hotel does not book organised bicycle tours directly, the front-desk team can recommend reputable tour operators and nearby cycling routes so you can explore Amsterdam on two wheels.

No, the hotel does not host regular evening entertainment or live music events.

No, there is no fitness centre or gym on the premises.

No, the hotel does not offer board games or other family-specific entertainment facilities. Guests are welcome to relax in the shared lounge/TV area near reception.

Leonardo Hotel Amsterdam City Center does not provide discounted museum tickets or maintain formal partnerships with local museums. The multilingual front-desk team is available 24 hours a day to offer tour and ticket assistance and to share insider tips on nearby attractions.

Yes, Leonardo Hotel Amsterdam City Center has a small garden with outdoor furniture and picnic areas for guest enjoyment.