Guests reviews for NYX Hotel Prague

Great location. Nice rooms & helpful staff highly recommend

Excellent location 2 min. walk from the main shops street of the old town and 5 min. walk from the Palladium mall. It's also quite near the subway train stations. Despite location the hotel was quite peaceful. Hotel looks very impressive from the inside (see photos). Room was very functional and missing nothing, including a mini bar and a safe box. Room and hotel were very clean. The staff were very friendly and helpful.

Klara helped us book a room in the middle of the night after we had some issues at our other accommodations. She was fantastic and saved our trip. She was one of the most memorable parts of our Prague trip because she was so personable and amazing!

The hotel was very nice, the staff were amazing, Lewis checked us in, he was very corteous and we felt immediatly welcome. Thanks to all of you!

From our arrival, to when we needed help, we have encountered the most attentive service. From lovely receptionist at check in, to the night shift receptionist who helped us extend our stay (during unfortunate circumstances), all were keen to help. Amazing location and beautifully decorated rooms and public spaces, the hotel is very inviting and comfortable. Would recommend it without a heartbeat. Thank you very much for the help.

Really enjoyed the location, close to all our meetings and the bar was a very relaxing area. Rooms were functional and very comfortable !

Great hotel, good location, friendly team

Hotel was amazing and the location and staff especially Lewis was the best. He definitely made my little city break amazing.

We had a good start at NYX Prague. The staff were friendly, helpful and the facilities were good. The decor is something very different to other hotels but definitely memorable. The only slight issue was the size of our room and value for money compared to some others around there.

Great Location, Big Room with large bed. Staff was nice and helpful.

Very kind and helpful

From the check-in to the check-out, me and my partner enjoyed the whole stay, I'm ashamed that I don't remember the names, but those were giving good attention to everything. The breakfast had A. huge variety and plenty things to try.

Staff were very friendly, hotel in a central location with everything you need close by, attractions were all within walking distance!

The hotel's location is excellent, right on the main shopping streets and just a short walk to the Old Town. The room was quiet and peaceful. The standard was excellent, with an incredibly large and comfortable bed. The breakfast was excellent and varied; nothing was missing, and there was no wait. But the staff deserves the highest praise – they were fantastic! Especially the very friendly Petra, who had the answer to every question and was always willing to help us.

If you plan to conduct business in central Prague, this hotel is nearly perfect. It is not far from shopping centers, metro line, tram stop. It is clean and quiet. Beds are comfy. Even late checkout wasn't any problem. I was very satisfied and definitely will stay at this hotel again.

Designer hotel in the middle of town, walking distance to train station. Needs a gym

Nice hotel centrally located and close to all amenities. One side faces a busy street but our bedroom was very quiet. Just a short walk from Mustek metro stop, getting from the airport was easy and cheap. Breakfast bar was excellent. Good choice of food and drink available. Staff were friendly and helpful.

In conclusion it was a really good and nice hotel we enjoyed the time we had there , we have been in another hotel of nyx in Warsaw and it was lovely the price there was higher but it matched the facilities , you are making a great job . Keep doing the same job . If you need a secret customer for your business I would love to give more detailed feedback and more official feedback. Contact me if you find interest : Za… 05…

A special thanks to the room attendant who found the watch from my son and was so kind to give to the reception desk.

The rooms are pretty small, but it can be expected in hotel located in the city center. Short waling distance to the old town, restaurants , shops and public transport. The reception team was very attentive and kind. Would highly recommend

Top Personal, extremly friendly and professional

We were welcomed by the lovely reception team. We felt that we were truly welcomed and taken cared of. The card with the welcome message, the wine and food and the upgrade made our stay really special. The breakfast was generous and had lots of options. The bed, Omg the bed.. the most comfortable bed ever! We slept really well! We. The location is also very convenient. We will definitely come back for sure and will recommend the place to our friends and families and anybody who will visit prague. Overall it has been truly amazing stay! Thank you Nyx Prague, you made our holiday truly special.

The staff at Heath Hotel is wonderful, attentive, especially I must mention the receptionist Ilya, who made us feel unforgettable, I must also mention the receptionist Veronica and the new employee Sergey, who are charming, professional, attentive, and the restaurant employee Lilian, who gave us exceptional service, a huge thank you to all the hotel staff for an excellent experience.

We loved our visit. Modern, clean and comfortable hotel. Well placed for visiting Prague’s cultural and historical places as well as close to restaurants and bars. Would definitely return and wholly recommend to others.

Enjoyed our stay.

very refcomended hotel! very halpfully staff, very clean, best located. the only reson that the hotel got 9, becouse of the size of the room. otherwise, every thing was exelent! (well, the size of the rooms cant be change) we sure will return to NYX every time will be in prage.

Very well situated hotel in Prague city, everything you want for a short stay. Only downfall would be the aircon was a bit noisy and if you opened the window the traffic noise was high. Also some extra coffee was needed.

RECOMENDED! PERFECT LOCATION.

We had an excellent stay. Check-in and out was smooth and hassle free and the reception staff were very helpful and gave good advice. The hotel is in a perfect location for easy access to the sights, bars, restaurants and shops that Prague has to offer.

The staff was incredible, the room was very pleasant, clean, and the bed was very comfortable. The variety and quality of the breakfast exceeded all expectations. I look forward to returning.

Great location, everything reachable by foot. The room was specious and clean. We traveled with our 5-years-old and a dog, the hotel prepared extra bed for my daughter and a bed with a bowl for our dog. Friendly and welcoming staff. We really enjoyed our stay. The only downside is the parking, it’s expensive for 38€ a night

We had a blast! Great hotel and very attractive location. We would definitely come back.

Top of the shop, brilliant, fabulous, fantastic

Arrived late because of weather delays, staff had coordinated for driver with rhe changing arrival times. Reception staff provided 3 places as soon as we got checked it where to get something to eat, great recommendations. Beautiful view from the room window, very clean and organized. Great team of people working for the hotel.

Perfect hotel for a city break. Rooms are spacious enough but could have done with a bit more storage. Staff were excellent and always available to help.

Best hotel in Prague for single or couples or family