Guest reviews for Leonardo Royal Hotel Mallorca

From start to finish our stay was amazing. Food and drink on the all inclusive 😋 was brilliant great chose enough for any one. Room was very and the cleaning team where great the room had a few bits of damage but nothing to ruin my stay. Loved the hotel so much that our next getaway we are now looking to stay in another Leonardo hotel in Ibiza

Pleasant stay no early check in or late check out only fault so the hotel was extremely busy and couldn’t accommodate

we stayed in the hotel as 2 couples and it was incredible, firstly the view from our balcony was amazing (we stayed in room 510) we didn’t pay for a specific view but still got an incredible view of son matias beach which was a lovely surprise, the reception people were incredibly kind and accommodating, the main pool was rather cold but we did come at the end of September so i imagine it would be refreshing in the peak of summer, you have direct access to the sea from the pool area which was very warm so it wasn’t much of an issue for us. the drinks at the pool bar were really nice, the cocktails were weak but spirits and mixers were available so you’re better off asking for specific drinks rather than the cocktails on draft (they aren’t shy when pouring the drinks). We got all inclusive and were concerned about reviews saying we could only have 3 alcoholic drinks but after a quick email they confirmed this was an old rule. The best part about the hotel was definitely the location, literally right next to the beach and the views were just incredible.

Absolutely fabulous hotel - location is second to none and the staff and all the facilities at the hotel were super! Food and drink was perfect and staff were all polite and friendly

The lady in the pool bar was excellent Most other staff members were good. The sun bed situation in the morning is dire. People putting towels down and not using the sun bed all day. The WiFi is very poor All meals were excellent food was warm with plenty of choice. Would return if they sorted the sun bed situation and improved the WiFi In general we had a good stay

Had a Seaview room and it was worth paying for this. The view was amazing.

Loved it

Service was very good food was very good quality everything thing was perfect 👍 I will recommend to everyone 😊😊😊

Been coming to this hotel Last 18 years can't fault all staff .excellent views food very good and excellent staff .sandiago in the restaurant very welcoming and fun

Great holiday. The only problem was the tired condition of our room, especially the bathroom. As we had a deluxe room we assumed that it would be immaculate. The only blot on a great holiday.

Great holiday.

Aabbcc

Food amazing Hotel very good Drinks amazing Area around Hotel very good. Service very fast and good

Loved our stay, from the wonderful room overlooking the bay, to the great service in the restaurant and bar Always greated with a smile The main reception team were always happy and helpful the room was spotless Can't wait to come back again soon Thank you all

Overall a great place to stay. Would recommend and go again.

Everything perfect about our stay apart from the frequent smell of sewage outside and inside our room.

Will be coming back next year. All staff were really friendly. The pool was amazing. Sea was amazing too. Will be returning next year.

Very good perfect

We were very impressed with The Leonardo Royal hotel. The location and overall experience was in our view, very good. The staff were very friendly, greeting with smiles. The restaurant waiters were very attentive. The food was better than we were expecting. We had most of our meals, in the restaurant. Which we never usually do, even with AI as it can be repetitive. We only had one evening meal in an Indian restaurant off site. Our only recommendation would be to label the buttons in the lifts taking you down to the beach. 6 for reception and 0 for beach/pool. As we were not the only guests to travel on all floors and getting lost. Just a simple lable on the numbers, would make all the difference. Thank you for a lovely relaxing holiday.

The Leonardo Royal Hotel is a true gem. Perched above Palmanova Bay, it boasts a stunning location with direct access to Son Matias Beach and is just a short stroll from the lively beaches of Magaluf. The hotel itself is a beacon of modernity and cleanliness, from the moment you step into the welcoming atrium. The staff at reception were exceptional—friendly, helpful, and always ready to assist with a smile. My room was a comfortable retreat, with two beds, a sofa, and a balcony that offered a breathtaking view of the bay. It was well-equipped with a safe, a fridge, and a kettle, and the daily housekeeping kept everything spotless. The food was a highlight, with a diverse and good-quality buffet for both breakfast and dinner. I particularly enjoyed the themed dinner nights, which added a fun twist to the dining experience. However, the dining felt a bit rushed, as the restaurant closed promptly at 9:30 PM, leaving no room for a leisurely Spanish-style meal. It was also a shame there was no outdoor seating for dining, which would have been perfect for enjoying the sea views. Thankfully, the hotel bar and the many beachside bars along the promenade offered lovely spots for a relaxed drink after dinner. The hotel’s amenities, including a well-equipped gym, are a great bonus. In summary, if you're looking for a hotel with an unbeatable location, friendly staff, and top-notch facilities, the Leonardo Royal Hotel is an excellent choice. Just be mindful of the early closurr for dinner service and the lack of al fresco dining.

Had an amazing brilliant check in and looked after for entirety of trip by all reception staff. From check in to check out they were brilliant. Courteous, informative and Hospitable. Top class and deserve a hotel fitting of their qualities.

Love the hotel have been going here for years missed a couple 1st time back since then My room dusty on the wall lights next to the bed fridge needs a new one leaks water and shelves in the door broken but still loved my holiday and will be back

Fantastic Staff and service. Clean pool, location of hotel and all food excellent.

Great location. WiFi should be available at the pool. Not enough sunloungers for all guests. Chefs and housekeepers also were all very friendly.

In general I'm very satisfied..

Great holiday. The rooms and cleaners let the hotel down. The location is amazing.

Trying to get a lift down stairs became a nightmare in the mornings when room cleaning staff would block them all with trolleys

Staff very attentive and friendly

Really enjoyed the location with a short walk to the beach the room had plenty of space and lovely view from balcony

A short but memorable stay- fantastic staff all round and a lovely hotel location. The sunbed game was wild, trust the reviews of it actually being like the hunger games! For the size of the hotel, there isn’t enough sunbeds but appreciate limited space. Overall definitely worth staying there with the excellent customer service!

We had an amazing time at your beautiful hotel. The views of the sea and being able to swim directly into the sea was fantastic. All the staff were so friendly and welcoming, a special shout out to your staff that organised the activities such as Kayaking, archery and water polo, they were exceptional and added a huge element of fun to the holiday. We will definitely be returning.

Our stay at this hotel left the most pleasant impressions. I would like to highlight the work of the entire staff: the reception was always friendly and helpful, the restaurant offered delicious food with attentive service. The bartenders worked quickly and cheerfully, always with a smile. The animators created a wonderful atmosphere — fun and engaging. The housekeeping staff kept everything clean and cozy, working seamlessly and with quality. You can truly feel that guests are valued here and every effort is made to provide a comfortable stay. Many thanks for a wonderful time!

The best view in Palma Nova! Dip in the sea, pool or just sea view this place is beautiful. Good selection of food.

Fantastic family stay. Hotel is a gem for families

Following an unfortunate incident with another guest just as we arrived at the hotel Manager Daniel and reception staff were excellent and managed the situation very well - the people involved were dealt with appropriately and moved to a different hotel. The rest of our stay was outstanding and will definitely return.

Mauro and the other staff member who brought out kayaks and paddle boards, extremely knowledgeable and funny while being informative about the area.