Guest reviews for Leonardo Royal Hotel Mallorca

Fantastic Staff and service. Clean pool, location of hotel and all food excellent.

Great location. WiFi should be available at the pool. Not enough sunloungers for all guests. Chefs and housekeepers also were all very friendly.

In general I'm very satisfied..

Great holiday. The rooms and cleaners let the hotel down. The location is amazing.

Trying to get a lift down stairs became a nightmare in the mornings when room cleaning staff would block them all with trolleys

Staff very attentive and friendly

Really enjoyed the location with a short walk to the beach the room had plenty of space and lovely view from balcony

A short but memorable stay- fantastic staff all round and a lovely hotel location. The sunbed game was wild, trust the reviews of it actually being like the hunger games! For the size of the hotel, there isn’t enough sunbeds but appreciate limited space. Overall definitely worth staying there with the excellent customer service!

We had an amazing time at your beautiful hotel. The views of the sea and being able to swim directly into the sea was fantastic. All the staff were so friendly and welcoming, a special shout out to your staff that organised the activities such as Kayaking, archery and water polo, they were exceptional and added a huge element of fun to the holiday. We will definitely be returning.

Our stay at this hotel left the most pleasant impressions. I would like to highlight the work of the entire staff: the reception was always friendly and helpful, the restaurant offered delicious food with attentive service. The bartenders worked quickly and cheerfully, always with a smile. The animators created a wonderful atmosphere — fun and engaging. The housekeeping staff kept everything clean and cozy, working seamlessly and with quality. You can truly feel that guests are valued here and every effort is made to provide a comfortable stay. Many thanks for a wonderful time!

The best view in Palma Nova! Dip in the sea, pool or just sea view this place is beautiful. Good selection of food.

Fantastic family stay. Hotel is a gem for families

Following an unfortunate incident with another guest just as we arrived at the hotel Manager Daniel and reception staff were excellent and managed the situation very well - the people involved were dealt with appropriately and moved to a different hotel. The rest of our stay was outstanding and will definitely return.

Mauro and the other staff member who brought out kayaks and paddle boards, extremely knowledgeable and funny while being informative about the area.

Great views, nice pool area, good breakfast, clean hotel, good facilities

Saardina helped us and made us feel welcomed throughout our stay. He was in both pool side bar and bar on the level 1 and always greeting and smiling at every customer. Reception and restaurant staffs were also very welcoming and made our stay more memorable. We will be back again hopefully in the future. Only downside was the sun-beds were always full with the towels placed upon it.

I stayed here as a group of 3 friends this is an amazing hotel, with amazing staff and probably the best selection and quality of food I’ve ever had in a hotel But and it’s a big but- sun loungers around the pool are scarce as people put there towels down early in the morning then leave them there all day only showing u for an hour or 2. I asked the pool lifeguard if we could move some of them and he was adamant with a no despite there being a sign that says sunloungers cannot be reserved Out of the 5 days we stayed, we only got sunloungers on 2 days- not good when you’re a paying customer like everyone else If it wasn’t for this issue, I’d have given it a 10/10

Great location fantastic staff and service hotel is getting a little dated again however I did stay here over 20 years ago when it was a 3 star will be back again next year ps any chance of a free stay please 👍👍

Overall fantastic- great location, beautiful hotel, lovely food and staff. Sadly our room was in the first floor opposite the generator. Could have coped with rubbish view but the noise 24/7 meant we could not sit out in the balcony which is something we like to do to have quiet time out as a family , this was our first holiday in a very long time so this was extremely disappointing. Would still recommend though as everything else was lovely,.

Great hotel and location. Staff very professional and friendly. You had to get up early to queue for a sunbed and there did not seem to be enough for everyone. Pool could be a bit cleaner. Lifeguards were very good and removed those people who were not guests at the hotel. Be aware there is a public walk way past the pool area. Overall a fantastic stay at the hotel. Woukd recommend and definitely return.

Very good hotel, only thing i was dissapointed at was booked sea view room and got tiny bit of sea view with big tree blocking most of it on the 2nd floor

Nice hotel, good location and friendly staff.

We had a great time, helped by Ernesto and Santiago. Our room was lovely and apart from ants on the balcony, very clean. Unfortunately, as explained above we were unable to get sunbeds as all the loungers were taken with grey towels and no one sitting on them. Despite a sign saying this wasn’t possible.

Fabulous holiday, great food, excellent helpful staff. Had a wonderful time, definitely going back.

Lovely hotel, only two points is mark down for was not enough sunbeds or needs a better system to allocate in mornings. Too many arguments over them and now shallow end of the pool for shorter guest who don’t have step access to kids pool

We thoroughly enjoyed yet another stay at the Leonardo. The location is amazing, staff are very friendly, breakfast was superb (we were only b&b) and the cleanliness of communal areas was spotless. Only minor issues are that I would say rooms are looking a little worn now, and the sunbed situation needs to be altered. Crazy in the mornings, and lots of the sun beds and umbrellas are in desperate need of repair. However, we will definitely be back, again!

Family holiday, first time to Majorca and we had an absolutely amazing time, from start to finish the staff were super friendly and welcoming, hotel was super clean and well maintained from our rooms to all the facilities. The food was excellent, lots of choices evedyday, something for all the family, two young children with us 7 & 13 and they were always happy with the selections on offer. A big thank you to All the team working very hard to make guest feel great and a special thank you to Santiago and team, we will be coming back.

Absolutely brilliant hotel. Will definitely be here again. However, all inclusive food could have been better. Drinks were good, however I think if we do come again it will be self catering

Stayed here for 4 nights with family. It was great. We were in building across the road. It was quiet and great selection of lunchtime food. Would go to main pool later in day and then dip in the sea. Just a lovely trip. Will definitely be back.

All staff were amazing, all very polite and tried their best to accommodate everything. The entertainment was great at the hotel and we made use of most activities including Rifle shooting, water volleyball and kayaking. Massive thanks to Alberto who kept us entertained. The hotel is in a great location, just a short walk from palmanova and Magaluf beach, and multiple supermarkets near. The food changed daily for dinner and we enjoyed the majority. We had an amazing holiday, would definitely recommend.