Guests reviews for Leonardo Boutique Hotel Krakow Old Town

Very helpful, explained everything enthusiastic and easily understood. Explained places to visit and also informed regarding booking our return taxi to the airport. A credit to your hotel.

Very happy with our stay. Thank you

This hotel is in an excellent location. The decor is warm and quirky. The staff could not be more helpful. Would have no hesitation in recommending!

Great location and accommodation with very welcoming, helpful and friendly staff.

When booking European breaks we always look for the availability of a Leonardo Hotel. The standard of these hotels is always exceptional and the service is efficient and friendly. Clean and comfortable, with great WiFi availability. We have found them to be centrally located in the cities we have visited, yet still reasonably priced.

Our friend chose the hotel for our visit to Krakow, to see the Christmas Market! It is ideally situated, just a short walk from the Old Town and Wawel Castle! The whole building is tastefully decorated and spotlessly clean! Great facilities and lovely comfortable rooms! Can’t recommend highly enough and we will definitely be visiting again!!

This is a must to stay at! Highly recommend this hotel and everything is close by, just a short walk to the main square!

We had an amazing stay room was clean and tidy plenty of coffee teas milk I got from bar as don’t like powered milk . Breakfast was plentiful and plenty of choice all in all I’d recommend to my friends and would definitely stay again

Great location - hotel is just 10 minutes walk from the old town, memorable hall at the entrance, clean and nice rooms, pleasent staff, additional equipment in the room like flatiron with ironing board, hairdryer, coffee machine

Everything was even better than expexted. We were super happy. It was so nice to come in from a day outside in the cold and enter the warm and festively decorated lobby.

The hotel was very beautiful and also the employees was very kind. The whole place was clean and organized, the breakfest was more than enough, they filled up all the time. I had only one problem: I booked two rooms and they put us on two separate floors. But apart from that the hotel was superb.

Great location between the old market square and Kazimierz.

The staff at Leonardo Kraków Old Town are always friendly, welcoming, and efficient. It’s always a pleasure to stay here.

Everything about the hotel was nice, staff, cleaning, breakfast was really good, we did not have it included but we bough it on the spot because of the food variety. It worth every penny. We had some issues with wifi connectivity, but we did not mind as we were in a city brake so short stay. Too exhausted after every day to mind about internet. Also the tv channel list can be improved. Overall great hotel, great room and great location just 8-10 min walking distance to Old town. 5-6 min to Wawel castle, and again 5-6 min to our trips meeting point. So that was perfect. I totally recommend ro stay here.

An excellent, beautiful hotel with an excellent location to the Old Town. Friendly staff and spotlessly clean. We'll definitely be back! Thank you.

We thoroughly enjoyed our visit to Krakow and the hotel was excellent: great location, comfortable, great breakfasts, lovely bar area and friendly staff. Perfect!

Excellent location, Beautiful court yard, friendly feel on arrival Christmas decorations in around entrance beautiful we had 3 Twin rooms Hotel was spotlessly clean we most definitely would stay there again

Fantastic clean hotel with lovely friendly staff .Close to were you would want to be

I cannot fault this place! Fabulous location,so close to the old town and the famous castle ( minutes walk).very clean,polite and friendly staff. The choice of breakfast was great and varied. I would definitely recommend it to everyone.

I didn't know this hotel before. I was looking for a place to stay during the conference and found a hotel in a good location, which also looked good in the photos. I chose it and I don't regret it, I'm really delighted!

While we arrived way to early we could leave our luggage at the hotel while exploring town. Due to booking mistakes by Booking.com we did at first not get the rooms we booked, but she helped us to correct this! The staff were very helpful with booking us an unforgettable excursion and made sure all details were taken care off. Rooms are very clean modern with arty touch and complete.

Lovely hotel, great location and staff were very friendly and welcoming. We travelled with a young child and the staff brought toys and sweets to the room for him. The only downside was one of the rooms was very small but the other was a great size. There was quite a bit of choice for breakfast but not what we're used to. Would definitely stay here again

comfort and unforgettable impressions.

Very very nice hotel! Immaculately clean everywhere, great location, 7 mins walk to the old town square. Staff polite and hopeful. Would absolutely recommend.

We all had an amazing time at this hotel. It was clean, food was great and the staff very friendly. An overall great experience. Would recommend to others and will hopefully return one day. Thank you for a lovely stay and Krakow is beautiful.

This is one of the nicest hotels we have ever stayed at (and we’ve stayed at a few!). Excellent value for money and staff really pleasant and helpful.

The hotel is at a very convenient place near the old town square and everything is in walking distances. The buses and trams are near by. A very clean hotel with pleasant atmosphere. The lifts are clean and you don’t have to wait for long. Everything is very clean. Our beds were made nicely with clean, crisp sheets every day. We had clean new towels everyday. Breakfast was excellent with lot of variety: cereals,nuts, fruit, juices, yoghurts, cooked breakfast , variety of breads, jams , cakes and biscuits. Lots of drinks with tea and coffee machines. The eating place was clean and the girls who worked there were polite and helpful.

everyone was very nice, they were always polite and helpful, from the reception staff to the cleaning ladies and the bar staff everyone was polite and made you feel at home. I would definitely visit again.

Amazing location, beautiful hotel, so modern and clean. Would stay again!

The room was outstanding, especially the bed and choice if pillows. One of the best appointed hotel rooms I have ever seen. The bar and restaurant area were very welcoming, and breakfast was superb. The location of the hotel in relation to the train station and the old town is ideal. Thank you.

Excellent

For a 3 star hotel this was much better than I was expecting. The room was compact but suitable for our needs. Shower was good and always had hot water. Toiletries were supplied along with a hairdryer and it had tea and coffee facilities. The hotel is within walking distance of the old town and the Jewish quarter, from about 10 minutes to a maximum of 30 minutes depending where you want to go. The hotel bar was great for that last drink before bed. Be warned it shuts at 11pm with no "last bell" so don't get caught out.

Came with two other couples for a 3 night stay. Hotel is very central and a short walk to the square / castle etc. We were on the second floor at the front, room was extremely clean, modern and had everything we needed. Shower was hot and shower gel smelt gorgeous. I did hear the trams throughout the night but by night 3 I slept through Breakfast was good, sausages, eggs, beans, fruit, cereal etc. no toaster as such just a bread grill but it managed. On the last day we thought we’d grab lunch before leaving for airport at 2pm but they didn’t serve food til 2pm. Even snacks, chips etc would have helped. Overall this is a perfect hotel to stay and visit the touristy bits and grab a drink before bed. (If you’re back before 11pm) I would recommend this hotel

Very nice hotel, with very good location.

We have just returned home after a 6 night stay at Leonardo Boutique old town. The hotel is in a perfect location and within walking distance to everything. Staff are friendly and helpful. Food and drink were lovely. Room had everything you would need. The bed/pillows were extremely comfortable. Perfect hotel. We had an amazing stay. Thank you :)

Lovely hotel in the perfect location, room wasn’t huge but had everything you could need they even had a pillow menu if you needed additional pillows. Bed was super comfy. There was a lovely selection at breakfast but thought the hot food section could have been hotter. Staff were friendly and approachable, nothing was a problem for them. Would definitely stay there again.