It’s a good place to visit Krakow"
The hotel was very beautiful and also the employees was very kind.
The whole place was clean and organized, the breakfest was more than enough, they filled up all the time.
I had only one problem: I booked two rooms and they put us on two separate floors.
But apart from that the hotel was superb.
90
09/17/2023
Atmospheric hotel"
Great location between the old market square and Kazimierz.
100
11/12/2023
Always a joy to return"
The staff at Leonardo Kraków Old Town are always friendly, welcoming, and efficient. It’s always a pleasure to stay here.
100
11/08/2023
Good hotel to stay in and perfect location"
Everything about the hotel was nice, staff, cleaning, breakfast was really good, we did not have it included but we bough it on the spot because of the food variety. It worth every penny.
We had some issues with wifi connectivity, but we did not mind as we were in a city brake so short stay. Too exhausted after every day to mind about internet.
Also the tv channel list can be improved.
Overall great hotel, great room and great location just 8-10 min walking distance to Old town. 5-6 min to Wawel castle, and again 5-6 min to our trips meeting point. So that was perfect.
I totally recommend ro stay here.
100
11/08/2023
Excellent hotel!"
An excellent, beautiful hotel with an excellent location to the Old Town. Friendly staff and spotlessly clean. We'll definitely be back! Thank you.
100
11/27/2023
Everything was excellent"
We thoroughly enjoyed our visit to Krakow and the hotel was excellent: great location, comfortable, great breakfasts, lovely bar area and friendly staff. Perfect!
100
11/25/2023
Excellent"
Excellent location, Beautiful court yard, friendly feel on arrival Christmas decorations in around entrance beautiful we had 3 Twin rooms
Hotel was spotlessly clean we most definitely would stay there again
100
11/24/2023
Short break"
Fantastic clean hotel with lovely friendly staff .Close to were you would want to be
100
11/24/2023
Reception staff"
I cannot fault this place! Fabulous location,so close to the old town and the famous castle ( minutes walk).very clean,polite and friendly staff. The choice of breakfast was great and varied. I would definitely recommend it to everyone.
100
11/23/2023
excellent! I'll back!"
I didn't know this hotel before. I was looking for a place to stay during the conference and found a hotel in a good location, which also looked good in the photos. I chose it and I don't regret it, I'm really delighted!
100
11/22/2023
Excellent, all the help and quality of stay you want from a hotel"
While we arrived way to early we could leave our luggage at the hotel while exploring town.
Due to booking mistakes by Booking.com we did at first not get the rooms we booked, but she helped us to correct this!
The staff were very helpful with booking us an unforgettable excursion and made sure all details were taken care off.
Rooms are very clean modern with arty touch and complete.
100
10/18/2023
Great hotel"
Lovely hotel, great location and staff were very friendly and welcoming. We travelled with a young child and the staff brought toys and sweets to the room for him.
The only downside was one of the rooms was very small but the other was a great size.
There was quite a bit of choice for breakfast but not what we're used to.
Would definitely stay here again
90
10/17/2023
An unforgettable immersion in the past mediated by modern comfort."
comfort and unforgettable impressions.
100
10/17/2023
Brilliant"
Very very nice hotel! Immaculately clean everywhere, great location, 7 mins walk to the old town square.
Staff polite and hopeful.
Would absolutely recommend.
100
10/15/2023
Fantastic place to stay"
We all had an amazing time at this hotel. It was clean, food was great and the staff very friendly. An overall great experience. Would recommend to others and will hopefully return one day. Thank you for a lovely stay and Krakow is beautiful.
100
10/14/2023
Fantastic weekend break in a beautiful place!"
This is one of the nicest hotels we have ever stayed at (and we’ve stayed at a few!). Excellent value for money and staff really pleasant and helpful.
100
10/30/2023
Very good."
The hotel is at a very convenient place near the old town square and everything is in walking distances. The buses and trams are near by. A very clean hotel with pleasant atmosphere. The lifts are clean and you don’t have to wait for long. Everything is very clean. Our beds were made nicely with clean, crisp sheets every day. We had clean new towels everyday. Breakfast was excellent with lot of variety: cereals,nuts, fruit, juices, yoghurts, cooked breakfast , variety of breads, jams , cakes and biscuits. Lots of drinks with tea and coffee machines. The eating place was clean and the girls who worked there were polite and helpful.
90
10/28/2023
Great experience"
everyone was very nice, they were always polite and helpful, from the reception staff to the cleaning ladies and the bar staff everyone was polite and made you feel at home. I would definitely visit again.
100
10/27/2023
10/10"
Amazing location, beautiful hotel, so modern and clean. Would stay again!
100
10/26/2023
City break"
The hotel was ideally situated, close to main square but out of the bustle. Went with another couple and their room was much bigger, bigger bed and more channels on TV (English speaking). That was the only disappointment I had. Would definately recommend this hotel.
100
01/16/2024
Lovely hotel in great location"
The hotel is in a Brilliant location for all areas of krakow. It’s a really lovely hotel, decor, cleanliness, staff are all excellent!
We had a comfort double room which was big enough for a couple of days and a good sized bathroom with amazing shower!
The breakfast was really good and enough choice. Bar area was good too with a nice selection of drinks and coffee ( I would recommend the coconut latte)
Hotel was spotlessly clean throughout and the receptionists were always friendly and happy to help.
We would definitely stay again without hesitation.
Thank you for a lovely stay.
100
01/16/2024
A home from home"
What a lovely place to stay. Well located which is why we chose it, but it was so much more than that. Room was clean, beds were comfortable and everything was well organised.
100
01/13/2024
Reasonable and welcoing"
A very clean, reasonable and welcoming central hotel for our four nights in Krakow. As a base for our short break, it was very good. No complaints
80
01/11/2024
Excellent hotel"
Stayed for 7 nights, good variety of food for breakfast. Room service food was really good. Room 101 was very comfortable and spacious. Drinks in the bar were great.
100
02/09/2026
-"
Hotel was great, but The receptionist made us pay 140 euros more than we should have, after a long debate he realized that he was making us pay again the deposit we had already paid.
80
02/08/2026
Brilliant stay in Krakow"
This hotel is simply the best for so many things. The Location is ideal for exploring both the old town and the Jewish quarter. The hotel staff are all brilliant and helpful. The rooms are first class giving you a great night's sleep also providing items such as an iron & ironing board, hairdryer for the Ladies a safe and fridge in every room. The Breakfast is fantastic in the range of items, both hot and cold, and the quality of it. I buffer style breakfast that sets you up for the day. This is a hotel I would definitely return to.
100
02/06/2026
Very good. Enjoyed a peaceful stay, and I will recommend."
The most important thing I can say to keep this short is that I would certainly stay again. 3* Hotel with the feel of a 4*.
80
01/26/2026
Great experience with leonardo hotel old town krakow"
We were there on a business trip, for 10 days & during the whole stay, my staying experience was wonderful, rooms are really very well set & maintained, staff is extremely helpful, and the must I say the location of the hotel, is literally a chef's kiss on top. But I do have one request, that if in the breakfast options, there could be a few more vegetarian options added, that would really top up my experience on a whole new level.
100
01/24/2026
A Wonderful Stay in the Heart of Kraków"
A beautiful place right in the heart of Kraków. The room was well maintained, quiet, and spotlessly clean. What truly made our stay special, however, was the exceptionally friendly and attentive staff.
We were traveling with our 3-year-old, and we are very grateful for all the lovely little touches and gifts that made her stay even more enjoyable. Thank you for your hospitality — you are amazing!
100
01/23/2026
Comfortable"
Very nice hotel. We stayed as a couple. Room was clean & comfortable. Staff are very welcoming and helpful. Beautiful view into the park, not noisy at all. Breakfast was hit & miss. You won’t starve as there is plenty if no English breakfast. We stayed for 3 nights and only one of them had an English breakfast. There is fresh fruit, yoghurt and pancakes. We also had evening meal one night which was okay.
80
01/18/2026
2026"
Great hotel, located well and not to far from the old town square, restaurants and cafe’s.. clear and modern.
90
01/18/2026
Perfect location for exploring the old town and surroundings"
Thank you for the lovely stay , all the team was great and we had a fabulous experience. The hotel is in a perfect location , walking distance to main attractions and reception is available 24/7
we would like to go back to Krakow in the Spring and we would pick this hotel again
100
01/16/2026
Amazing experience & superb hotel."
Exceptional service, amenities & staff, not to mention wonderful location, highly recommend.
100
01/13/2026
A fabulous day!"
A lovely quaint hotel in the fantastic location. Lovely staff, fabulous rooms and all was wonderful.
100
01/08/2026
Great hotel in a super location!"
A really good hotel in a great location. Everything was very clean, the check-in process was quick and easy, and the rooms were cosy and comfortable. We stayed on the 5th floor and couldn’t hear any noise from other rooms or outside, which made for a very peaceful stay. Only thing was our room was only cleaned once in 4 nights even though we were out the room by 9:30 everyday and left the sign on the door. Overall though, a super hotel and we would definitely stay here again.
90
01/05/2026
Great location & excellent all round facilities & stay"
From.organising a private pick up at the airport until we left, this hotel was a lovely experience.
The location is great - easy to access all areas of interest.
The staff are friendly, efficient & helpful.
The breakfast choice & quality was great.
Our room was comfortable with all the facilities we needed.
We had a wonderful stay in Krakow
100
12/29/2025
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